Ratings based on 3 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.7 Service & staff
5.0 Room comfort
4.3 Hotel condition
They paid and stayed.
for Everyoneby Graham from Brighton UK
ExceptionalPosted Feb 29, 2012
Pros: Comfortable beds
I use this hotel every time I go to Baku on business - service and comfort of the rooms are exceptional.
Recommendedby A verified traveler from London, UK
Calm and EfficientPosted Dec 20, 2011
Arrived to a nice surprise - room upgrade to a suite. Larger than some flats I have seen. Service was great. Good Breakfast. Have just received a mail saying I left a computer flash drive behind and where would I like it sending to.
Recommendedby Graham from Brighton UK
Consistenty High StandardsPosted Oct 26, 2011
I have stayed at this hotel on 5 occasions over the last 4 years, having stayed at other major brand hotels in Baku on other occasions, and I would always come back to the Hyatt Regency. It's location is great for my business in the city which is away from the historical centre, so the traffic to and from the hotel is not badly affected by the traffic jams elsewhere in Baku. The staff are polite and helpful, English is widely spoken, the check-in and check-out procedure is very efficient, room-service quality is excellent, the limited choice on the room-service menu is an advantage because everything is fresh, the breakfast restaurant is exceptional, there is free WiFi in the room, and the gym free to use in the Hyatt next door has everything you could ask for including swimming pool and steam room/sauna. My flights into and out of Baku usually arrive very late and depart very early and the reception staff are always very professional regardless of the time of day. I spend almost 200 nights per year in hotels, and this one is one of the very best in my experience.