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Reviews of Lighthouse Golf and Spa Hotel

5 out of 5
Lighthouse Golf and Spa Hotel
5 km after Balchik on E87 road, Balchik

Reviews

8.4

Very Good

Rating 10 - Excellent. 22 out of 50 reviews" "
Rating 8 - Good. 16 out of 50 reviews" "
Rating 6 - Okay. 11 out of 50 reviews" "
Rating 4 - Poor. 1 out of 50 reviews" "
Rating 2 - Terrible. 0 out of 50 reviews" "

8.8/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Persida

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. The view was wonderful. The reception, bar, and breakfast was great and and the entire staff was very helpful and professional.
Stayed 6 nights in Jul 2023

4/10 Poor

David Llewelyn

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Not what you’d expect from a 5* hotel. There were lots of hidden costs everywhere that were not described well on expedia or on the website. For example, to use the tennis courts for 1 hour cost 40 Lev (around £18), and this is only if you booked the court before 4, after this time was 60 Lev (£26), and renting rackets and balls were extra on top of this. Ridiculous. The golf was incredibly expensive and the pro shop staff were very rude and snobbish. The reception staff were not polite and didn’t seem like they actually wanted to help. However, the Asian staff in the restaurants, pool areas and cleaning teams were always extremely helpful, polite and happy - a stark constrast to other hotel staff. The beach was very nice, but it is a 15 minute mini bus ride. To be able to go to the beach and use the hotels private area, you must book the beach before breakfast the day before you want to go… otherwise it was already fully booked and you couldn’t go.
Stayed 11 nights in Jul 2022

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and helpful, great facilities
Stayed 3 nights in May 2022

8/10 Good

Stoyan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect SPA but...
Incredible hotel with golf and SPA. Perfect breakfast but rude personel in the restaurant area. I asked for empty plastic cup for water and was refused because i am not a all inclusive client. Ery good SPA but mold in the pool area, lifeguard not always on duty. Overall very nice stay
Stayed 2 nights in Mar 2021

10/10 Excellent

Hani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On arrival we were told we were being upgraded to a pent house suit. The room was beautiful and very comfortable.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

10/10 Excellent

Violeta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I recommend this hotel!
I recommend this hotel! Rooms and beds offer the highest comfort! Excellent buffet breakfast. Great value. Room is big, modern and clean. Friendly, polite and helpful staff, with excellent communication skills. The indoor swimming pool was large and warm. The spa center is wide, chic and offers all the amenities. It has two saunas, two jacuzzis, an adventure shower, a knee bench, a Turkish bath and a steam bath. The relaxation areas are pleasant and spacious. Thanks for the wonderful holiday. Until now we have visited the hotel only in the summer. We will be your guests again in the winter!
Stayed 3 nights in Dec 2018

10/10 Excellent

Alexandra, Bucharest

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel , everything was excellent . Hotel was not crouwd , food was very good and every day was different ( I had all inclusive package ) . Very clean hotel , good service and staff . Only suggestion is maybe you can improve little more the menu at beach which really a very good idea .
Stayed 4 nights in Jul 2018

8/10 Good

Koby, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and week staying experience marred only by owned beach team. 100 Bulgarian money (50 quids) for staying in the shade. And felt like they are jumping on my wallet at any possible occasion. Felt bad, offensive and totally unnecessary 100 Bulgarian money? Another 200 Bulgarian money will buy a flat around the corner!
Stayed 8 nights in Jun 2018

10/10 Excellent

Alexandru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2018

10/10 Excellent

JB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, modern hotel in a lovely setting
We had a free upgrade with sea view. Nice friendly welcome and welcome drink. Staff were very helpful and polite. Really nice room, comfortable bed, chairs on balcony, everything was clean. It seemed a bit strange to have the toilet inside the shower cubicle but it was a large cubicle. Otherwise the room, balcony, view, mini bar were all great. Our air con didn't work well. The door didn't lock from inside (but they never got around to fixing this). The outdoor pool is clean and really nice with a shallow section for children, plenty of lounges with comfy cushions, fresh watermelon was brought round to all the guests. Strangely, the surface around the pool is large, sharp-edged pebbles which hurt your feet, so we left our sandals close to the pool. Excellent breakfast- huge range of quality food. Ate at the ala carte restaurant-- lovely food (and quite good service until you want the bill)-- worth a visit. Water was Italian and expensive. The shuttle to the beach is reliable and prompt on published schedule-- well-used so get there early to get a seat. The beach isn't that nice but it's clean and the water was lovely. Nice little bar on hole 9 of golf course. Bikes available to hire at hotel.
Stayed 2 nights in Jul 2017

10/10 Excellent

jimmy, uk

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent golf resort
An enjoyable stay. Rooms spacious and comfortable . Good choice of food in the restaurant and lobby bar pleasant .

8/10 Good

Konstantin, Sofia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet hotel
It is a nice quiet hotel, with spacious and comfortable rooms and a nice view. The only cons were the very weak WiFi, distant beach and cold water in the pool. If you plan to go to the beach make sure you ask at the reception for umbrella vouchers.

8/10 Good

Dan George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lighthouse golf & spa
pleasant stay in Balchik area.

6/10 Okay

Sach, London

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Golf, spa and hotel facilities 5*
The hotel facilities were excellent, however as the hotel is remotely located, the nearest beach is a 15 minute drive away and getting to the nearest town is a 30 minute drive, so the use of cabs, etc are required. Staff attitude and customer service was generally quite poor, with the lack of a friendly smile or conversation, which was a disappointment considering the hotel facilities were of 5* standard

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Beautiful hotel........a little remote....you need a car.

6/10 Okay

Ibrahim

Liked: Cleanliness, room comfort
Nothing to do
Was bad, I wated for an hour to get my confirmation from hotes.com

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing 5* hotel
The hotel was great, it was in a quiet area but they had activities in the hotel. The beach was not close but they provided a shuttle. It's definitely a very good hotel. The bathroom was enormous and the room as well. Food was great! One minor thing when they have events sometimes they are fully booked for all the restaurants and you have to go for buffet dinner.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, minor problems! Def stay again!
Great hotel! Great location! Small prints on bar menu was a put off. There is an extra service charge on menu after 11pm. You are not told, and it is not at all obvious! Receptionists are new, not well trained.

8/10 Good

Elizabeth

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Could have been better
A nice hotel with very comfortable room. Nice pool area. Good food, although some breakfast items were cold (including coffee). Otherwise great buffet for breakfast. Housekeeping poor- took two days to remove half full glasses from welcome drink, never replaced soaps. Ocean beach was a big disappointment. First it is far away (6 kilometers), and public. But both issues would have been ok. It was the service that disappointed. First, only three shuttles a day- in August! Then you have to get towels at the spa before going. Once there, it was very unclear where to go for a promised beach chair and umbrella. Finally found the hotel area (not well marked!). Showed them our hotel key pass but was told we needed a special voucher. This was not mentioned at the front desk when we asked about going to the beach. They would not give us a chair unless we walked all the way back to the beach entrance to ask for the manager. Which we did. Then we were given a chair in front of loud speakers blasting 80's disco music. We asked if we could move to the many chairs away from the speaker which were all empty. No, these were reserved. We stayed for three hours and no one ever sat on those chairs. The hotel should not say they have a beach unless they fix this extremely poor level of service. Ridiculous.

10/10 Excellent

Horia, Brasov

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lighthouse review
+ Everything was really nice; the staff from the reception, restaurant, bars, spa, cleaning was also very open and friendly; a very big plus for the entertainment team, they were really great! The water from the outside pool was cold, but in compensation with this, the one from indoor pool was warm.

10/10 Excellent

michael, Castleford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb in every way.
Absolutely fantastic in every way. The staff were so friendly and helpful. The pools, spa and gym are amazing and the food in the restaurant was out of this world. A little out of the way but if you want a relaxing sp holiday, golf trip or short business trip then id definitely recommend here.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Lidia

Liked: Cleanliness
Stayed 4 nights in Jun 2022

10/10 Excellent

Jongho

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good sunrise and good food
sunrise in the morning is beautiful. Italian restaurant is very good. Breakfast is not bad
Stayed 2 nights in Nov 2021

10/10 Excellent

Rosen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Siivojien tekemät taiteet pyyhkeistä. SPA oli hyvä. Loistava aamiainen.
Stayed 7 nights in Apr 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service
Etwas weit weg vom strand. Mühsamer Service an der Rezeption.
Stayed 4 nights in Aug 2018

6/10 Okay

Patrick

Liked: Cleanliness, property conditions & facilities, room comfort
Slecht eten.
Het à la carte restaurant valt tegen.
Stayed 7 nights in Jun 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service
Hotel facilities ok, good location for golf
room, bathroom and wardrobe big enough and convenient, breakfast choise good but food not really good qualitiy and preparation carelessly, dishes often not really clean
Stayed 4 nights in Jul 2017

6/10 Okay

sirus, Austria

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Not clean .Not 5 Stars. Pool o.k.
Vers dirty carpets everywhere. A Lot of People at the breakfast. NO space to sit. Also the Restaurant have Not enough space. No other Restaurants. ...
Stayed 2 nights in Jul 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alles Groß
Wir sind mit dem Auto unterwegs gewesen. Der Hotelstrand ist leider nicht zu Fuß zu erreichen, man kann mit einem Shuttleservice oder mit dem Auto dorthin fahren (ca. 5 km). Der Strand ist aber sehr sehr schön! Das Hotel ist etwas abgelegen, der nächste Ort Balschek ist mit dem Auto sehr gut zu erreichen (ca. 5 km).

8/10 Good

Verified traveler

Liked: Property conditions & facilities, room comfort
Schönes Hotel in wunderschöner Lage
Schönes Hotel in wunderschöner Lage das teilweise ein wenig abgewohnt scheint, Zimmer sind sehr komfortabel und schön eingerichtet, leider lässt die Sauberkeit etwas zu wünschen übrig. Das Essen hat großteils sehr gut geschmeckt wurde aber am Buffett eher lieblos präsentiert das Servicepersolnal ist auf ein paar wenige ausnahmen komplett unmotiviert und man muß sich das Gedeck selbst besorgen und den Tisch selbst decken. Überhaupt scheint es so das All Inklusiv Gäste nicht erwünscht sind, erst nach mehrmaligen nachfragen und bekommt man Auskunft was für All Inklusiv Gäste erlaubt ist und es gibt auch"KEIN SERVICE" für diese " KOMISCHE ART" von Gästen, an den Bars nur Selbstbedienung ! Hervorheben möchte ich das manches Servicepersönal wie Buttler und eine Seviceangestellte im Speisesaal doch sehr net freundlich und hilfsbereit sind. Als All Inklusiv Gast muß man auch ein weißes (wir zumindest gibt auch blaue und gelbe) und wird durch dieses sofort als Aussetziger erkannt ! War im Großen und ganzen ein schöner Urlaub vor allen auch durch die wunderschönen Golfplätze,leider durch das schon erwähnte Serviceproblem doch die ganze woche ein wenig ergerlich.

8/10 Good

Remo, Berlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ruhiges und schoenes Hotel - perfekt fuer Golfer
- ein sehr ruhiges und schoenes Hotel - perfekt fuer Golfer - der private Strand ist etwas weiter entfernt (dafuer gibt es ein Shuttle) allerdings ist der Privatstrand auch nichts Besonderes

6/10 Okay

Terje, Oslo

Disliked: Staff & service
Skuffende.
Ikke som forventet. Øde om du ikke bare skal spille golf. 6 km til strand og du er avhengig av transport. Bildene lyver, da det ser ut til å være når stranda, men i tillegg til avstand var det 200 meter høydeforskjell.For sjelden skyttelbuss til strand. Roomservice var så som så. En dag ble rommet ikke tatt og resepsjonen gjorde ikke noe for å løse det selv om vi hverken hadde rene håndkler eller toalettpapir. Og roomservice glemte ofte å fylle på med såpe. Betjening kunne dårlig engelsk, så det ble noen misforståelser. Men spa og bassengområdet var bra. Hadde de bare hatt musikkstil og volum som egner seg for gjestenes alder, Dvs. at de fleste var 40+ og likevel kjørte de høy teknodisko ved bassenget.

10/10 Excellent

Yngvar, Bergen

Liked: Staff & service, property conditions & facilities, room comfort
Ypperlig golf hotell.
For oss som ikke spiller golf, var dette hotellet meget godt. Med så mange aktive golfspiller vi så på banen må dette vært et eldorado for dem. Vi koste oss ved bassenget og stranden. Den kunne vært noe større. Hotellet er en del av European Tour. Vi koste oss, men hotellet ble for oss som ikke spilte golf, noe usentral i forhold til strand. Selv om det gikk skyttelbuss hver dag. Den gikk for sjelden. For barna var det aktiviteter og flotte badeområder.

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Property conditions & facilities
Hotel war in Ordnung, Aber;
Der Zimmerservice war ganz,ganz schlecht die Badezimmer wurden vernachlässigt,kein neues Duschbad ,immer die Handtücher vergessen und schlecht gereinigt!!! Keiner sprach Deutsch ,in so einem Hotel was auf Ausländer setzt gehört so doch hin ! Das Hotel obliegt sehr weit außerhalb und ohne Auto ist es schwer.

10/10 Excellent

Benjamin, Bucarest

Liked: Cleanliness, property conditions & facilities, room comfort
Bel hotel sur la côte bulgare
Bel hotel a proximité de la côte, un peu loin du jardin botanique et du château. Un hotel a recommander, belles chambres, beau petit déjeuner...

8/10 Good

ERAN

Liked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

Andy, karlovy Vary

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
extrem schlechter Service
Hotel selbst sehr schön, sehr ruhig gelegen, schöner Golfplatz. Zum Strand cca. 6 km, mit Shuttlebus oder PKW kein Problem. Ruhiger Strand - keine betrunkenen Deutschen, Russen oder Polen. Sehr erholsam. Essen gut. Einziges Manko - extrem unfreundliches Personal.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tolles Hotel, primär aber für Golfer
Hotel in tollem Zustand, schöne Zimmer, freundliches Personal und ein sehr gutes Frühstücksbuffet sorgen für einen angenehmen Aufenthalt. 2 Golfplätze mehr oder weniger direkt beim Resort, für "jedermann" gut spielbar, Thracian Cliffs etwa 6 Kilometer entfernt. Dieser optisch sensationell, aber sehr schwer zu bewältigen. Hotel beeindruckt zudem mit sehr schönem und großem Spa-Bereich sowie einer großen Poollandschaft zur Erholung. Nicht so schön ist der Strandabschnitt an dieser Stelle, zu dem man auch erst 6 Kilometer fahren muss. Shuttle vorhanden, fährt aber eher selten.

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chambre et repas excellent Piscine exterieur froide Endroit tres isolé et venteux

8/10 Good

MOHANAD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
טוב מאוד אך רחוק
הכל היה טובויפה חוץ מהמרחק של בית המלון מהמריה וחולות הזהב .. הכל טוב חוץ מהמיקום

6/10 Okay

Junsik

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

8/10 Good

Nora

Liked: Staff & service, property conditions & facilities, room comfort