Ratings based on 31 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
87% of guests recommend
3.8 Room cleanliness
3.7 Service & staff
3.9 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Etten-Leur

dicht bij strand

Posted Feb 6, 2015
Pros: er is niks leuks aan dit hotel goed genoeg om er te verblijven als je in Sanur bent en redelijk wil rusten en ongestoord
Cons: het personeel beter opleiden vooral voor keukenfuncties en reinheid/hygiene
Location: vrij opgesloten omgeving dus rustig geen geluidsoverlast vlakbij het strand
grote kamer , airco goed werkend, bad, typisch Indonesische hygiene in de keuken alles wordt met de hand gepakt, niks voor mensen met smetvrees , 2 kleine zwembadjes , vriendelijk personeel, prijs/kwaliteit redelijk voor Balinese begrippen , fantasieloos ontbijt en niet lekker
4 out of 5
Recommended
by Lidiafrom Australia

Great location

Posted Apr 6, 2014 on Hotels.com
The room was clean, large and comfortable. Staff even though most could not speak English were very friendly new their tasks and performed them well. It was quiet and peaceful.
Comment from Hotel Management
Jan 3, 2015 by Management, Hotel Management
Dear Lidia, Thank you so much for your compliment and constructive comment. we will try to improve our staff language for the future. thank you
4 out of 5
Recommended
for Couples
by RichieRfrom Tauranga, NZ

Awesome service

Posted Oct 29, 2013 on Hotels.com
The boys were shy at first but after a few days they were extremely helpful and their sense of humor was great. Our first room had the TV playing up and they quickly moved us into another room that was not as fresh and new but comfortable all the same. The pool was divine and i spent many happy hours in there cooling down. For comfort and helpfulness i recommend this place but if you want five star then don't book, they don't pretend to be 5 star, but the service is definitely 5 star, and when the new units open up so will they be im sure.
5 out of 5
Recommended
for Getaway With Friends
by Pierrefrom Perth

A great stay

Posted Oct 3, 2013 on Hotels.com
Staff was a bit shy at the beginning but after try to chat becam super friendly! Breakfast was good and cooked in the spot. Room were cleaned quickly. Small but very cozy pool as well as a bit of shade to slowly tan. Loved it ! Will come back !
3 out of 5
Recommended
by IBU

チェックイン時のトラブル

Posted Sep 27, 2013 on Hotels.com
5時過ぎに宿へ着くと、通された部屋は予約した部屋よりランクが下らしい狭い部屋。しかも、部屋には、なぜか荷物が残ったまま。チェックアウトした客が忘れたものだとわけわからない説明。腑に落ちないまま荷物をほどいて整理してると本当の部屋はもっと広い部屋で今晩8時にチェックアウトしたら使っていいと。こっちは一か月以上前から予約をしてるのになぜ8時チェックアウトの客がいるのか!と詰め寄るもスタッフは子供みたいな子たちだけで話にならない。マネージャーに電話をさせてどうなってるのかと聞くもらちが明かず、結局、8時チェックアウトの客も8時には現れず9時前にようやく帰って来て出て行った。馬鹿みたいにプールサイドのテーブルに4時間近くただただ待たされて疲れた。翌日マネージャーが説明して謝罪をしに来たけど、過ぎてしまった時間は取り戻せないしそのまま5日間泊まるのに気持ちよく過ごしたいので穏便に済ませた。宿の立地や快適さは文句ないので、しょっぱなの対応だけが残念だった。
4 out of 5
by Carolfrom Sydney NSW, Australia

Continual phone problems

Posted Aug 8, 2013
Pros: The pleasantness do staff
Cons: The phone!
Location: Handy to beach, Hardys and all Sanur activities
Phone number given caused endless problems. Neither my private driver from Ubud nor my taxi driver from airport could get a satisfactory reply from person answering the phone.
5 out of 5
Recommended
for Couples
by Gérardfrom Réunion

Très bon choix !

Posted Aug 4, 2013 on Hotels.com
Chambre très spacieuse, avec un coin cuisine + une mezzanine avec un autre lit. Beaucoup d'espace et de confort. Hôtel très bien situé ! Equipe charmante.
3 out of 5
by A verified traveler

Jack of all trades

Posted Jul 28, 2013
Location: good location
The hotel staff are very hardworking and the double up as chef, janitor, receptionist, bell boys,etc. The hotel needs more staff, especially during peak season.
4 out of 5
by Sally Faulksfrom Australia - QLD - Brisbane

Posted Jul 22, 2013
Pros: Value for money considering the location and space in the room.
Cons: Bathroom - smelly and not super clean
Easy to walk to beach and close to great restaurants and cafes. Upstairs room would be better than downstairs as more privacy.
4 out of 5
Recommended
for Everyone
by Beckyfrom Auburn, Alabama, Amerika Serikat

We would gladly stay here again.

Posted Jun 28, 2013
Location: Between beach and main street in Sanur. Great location.
Small things, which are normal for Indonesia, also exist here. A large mirror was hung in front of the bathroom faucet and you had to reach under the mirror to turn on the water. The linens were old, there was no electrical outlet in the bathroom for a hair dryer (even though there was a hair dryer), and no outlet in the bedroom near the mirror, pool chairs were rusted into one position, etc., but the staff were helpful, the hotel very clean and location great.