3 outdoor pools, open 8:00 AM to 6:00 PM, pool umbrellas, sun loungers

Reviews of Grand Seminyak - Lifestyle Boutique Bali Resort

5 out of 5
Grand Seminyak - Lifestyle Boutique Bali Resort
Jl.Abimanyu (Dhyana Pura), Seminyak, Bali

Reviews

8.6

Excellent

Rating 10 - Excellent. 233 out of 423 reviews" "
Rating 8 - Good. 108 out of 423 reviews" "
Rating 6 - Okay. 43 out of 423 reviews" "
Rating 4 - Poor. 24 out of 423 reviews" "
Rating 2 - Terrible. 15 out of 423 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sandro

Liked: Cleanliness, staff & service, amenities
Great location massive beautiful room awesome staff
Stayed 6 nights in Apr 2024
Response from Dian in ( Didi ) on Apr 15, 2024
Dear Mr. SandroSunny greetings from Grand Seminyak – Lifestyle Boutique Bali Resort. Thank you for sharing your experience stay and we are happy to hear that you had an amazing stay here at the resort. On behalf of the entire team, we do hope to have the pleasure of welcoming you back in the future and certainly hope that your next stay will be as enjoyable as the last.Best RegardsThe Management

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff, felt right at home. Definitely coming back soon!
Stayed 2 nights in Apr 2024
Response from Dian in ( Didi ) on Apr 15, 2024
Dear Mr. JodiSunny greetings from Grand Seminyak – Lifestyle Boutique Bali Resort. Thank you for sharing your experience stay and we are happy to hear that you had an amazing stay here at the resort. On behalf of the entire team, we do hope to have the pleasure of welcoming you back in the future and certainly hope that your next stay will be as enjoyable as the last.Best RegardsThe Management

10/10 Excellent

Gowtham

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good property right on the beach Staff are very friendly and helpful Lots of dinning options nearby and from the hotel.
Stayed 3 nights in Apr 2024
Response from Dian in ( Didi ) on Apr 15, 2024
Dear Mr. GowthamWarm greetings from Grand Seminyak – Lifestyle Boutique Bali Resort. Thank you for sharing your experience stay and we are happy to hear that you had an amazing stay here at the resort. On behalf of the entire team, we do hope to have the pleasure of welcoming you back in the future and certainly hope that your next stay will be as enjoyable as the last.Best RegardsThe Management

8/10 Good

Craig

Traveled with partner
We loved the hotel. Although it’s a bit old the location makes up for it. Think old Sofitel charm
Stayed 8 nights in Mar 2024
Response from Dian in ( Didi ) on Apr 15, 2024
Dear Mr. CraigWarm greetings from Grand Seminyak – Lifestyle Boutique Bali Resort. Thank you for sharing your experience stay and we are happy to hear that you had an amazing stay here at the resort. On behalf of the entire team, we do hope to have the pleasure of welcoming you back in the future and certainly hope that your next stay will be as enjoyable as the last.Best RegardsThe Management

10/10 Excellent

Michael John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from Dian in ( Didi ) on Apr 15, 2024
Dear Mr. Michael JohnThank you for your reviews on Expediawe looking forward to welcoming you soon in the near future.Kind RegardsThe Management

10/10 Excellent

Jodi

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved everything! Hotel staff is so nice, location is perfect and the food is great too. Cannot wait to come back!
Stayed 2 nights in Mar 2024
Response from Dian in ( Didi ) on Apr 15, 2024
Dear Mr. JodiSunny greetings from Grand Seminyak - Lifestyle Boutique Bali Resort.Thank you for sharing your experience stay in Grand Seminyak - Lifestyle Boutique Bali Resort.and we are happy to hear that you had an amazing stay here at the resort. On behalf of the entire team, we do hope to have the pleasure of welcoming you back in the future and certainly hope that your next stay will be as enjoyable as the last.Best Regards,The Management

10/10 Excellent

Vanessa Joan

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
All the staff were fantastic and friendly. The food wonderful. Well worth staying.
Stayed 7 nights in Feb 2024
Response from Dian in ( Didi ) on Mar 13, 2024
Dear Ms. VanessaThank you for staying with us and for taking time to leave us a good reviews.We're absolutely thrilled to hear that your time with us was nothing short of wonderful.Your recommendation fills us with joy, and we eagerly await the opportunity to welcome you back for another unforgettable stay.Kind RegardsThe Management of Grand seminyak - Lifestyle Boutique Bali Resort

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great position, professional and friendly staff, great rooms
Stayed 4 nights in Feb 2024
Response from Dian in ( Didi ) on Mar 13, 2024
Dear Mr. AndrewThank you very much for leaving your wonderful feedback about your recent experience with us.I am delighted to learn that you were impressed with services that we offered.and we hope to welcome you back whenever your travel plans bring you back to Bali Island.Kind RegardsThe Management of Grand Seminyak - Lifestyle Boutique Bali Resort

10/10 Excellent

RENATO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Across from the ocean with a very nice view. I would stay here again!
Stayed 5 nights in Feb 2024
Response from Dian in ( Didi ) on Mar 13, 2024
Dear Mr. RenatoThank you very much for taking the time to share your lovely review on Expedia, we are delighted to know that you enjoyed your stay with us, every aspect of the hotel.and We look forward to welcoming you back for another memorable holiday.Kind RegardsThe Management of Grand Seminyak - Lifestyle Boutique Bali Resort.

10/10 Excellent

Iris Anne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs were all great even their manager Sir Igor is so hands on with all their guests. We also loved the breakfast as it was freshly cooked always. Maybe some of the parts of the hotel needs some renovations but the room and common areas are still in good condition!
Stayed 3 nights in Feb 2024
Response from Igor Raicevic on Feb 5, 2024
Dear Iris Anne,Thank you so much for taking the time to share your feedback, we are thrilled to hear that you had a positive experience during your stay with us.Our team is dedicated to providing exceptional service, and it warms our hearts to know that you found the staff, including me to be great and hands-on with all guests. We believe that a personal touch goes a long way in making our guests feel welcome and appreciated.We're delighted that you enjoyed our freshly cooked breakfast. Our culinary team takes pride in offering a delicious and satisfying start to the day. Your appreciation motivates us to continue delivering high-quality dining experiences.We also appreciate your feedback regarding the condition of some parts of the hotel. Continuous improvement is essential for us, and your insights are valuable. We will certainly look into the areas you mentioned and consider how we can enhance our facilities.Once again, thank you for choosing our resort. We truly value your feedback, and we hope to have the pleasure of welcoming you back in the future. Kind regards,

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2024
Response from Dian in ( Didi ) on Mar 13, 2024
Dear Ms KimThank you for staying with us and for taking time to leave us a Rating.and we looking forward to welcoming you back to our Hotel in the near future.Sincerely,The Management of Grand seminyak - Lifestyle Boutique Bali Resort

10/10 Excellent

Lashonna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for my 40th birthday and all I can say is Amazing... from the front desk to the dinning servers at the moonlight restaurant, the server at the pool greeted us daily. this hotel is literally on the beach with a great view. I loved my room especially the outside hot tub. I recommend this hotel 20 times. We need the week with a sunset lobster dinner and entertaiment. i cant wait to go back.
Stayed 6 nights in Jan 2024
Response from Igor Raicevic on Feb 5, 2024
Dear Lashonna,Thanks for letting us know that your experience was fantastic. We're thrilled to hear you loved the service you received from the front desk team, the dining servers at Moonlight Restaurant, and the pool server. Our team is dedicated to giving you the best service.We're glad to hear that you loved your room, especially the outside hot tub. We strive to create an enjoyable and comfortable environment for guests, and we're glad we could be of assistance.The fact that you recommend our hotel 20 times means the world to us. We truly appreciate your kind words and the trust you've placed in us.We can't wait to welcome you back for another fantastic stay. If there's anything specific you would like for your next visit, please don't hesitate to let us know. We look forward to creating more wonderful memories with you.Once again, thank you for choosing our hotel, and happiest of birthdays to you!Kind regards,

10/10 Excellent

Sarah

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful time at this beautiful resort. We stayed in the oceanfront suite, which was stunning. The staff were also very attentive and friendly. We mostly ate at all the hotel restaurants as the food was so good! Thank you Grand Seminyak for ensuring our holiday was a memorable one.
Stayed 4 nights in Jan 2024
Response from Igor Raicevic on Jan 29, 2024
Dear Sarah,We are delighted to know that you enjoyed your stay at our hotel and that you found our accommodations to be stunning and that our staff contributed to making your stay memorable. Our team takes great pride in providing attentive and friendly service to ensure our guests feel truly cared for throughout their stay with us.Our chefs strive to create a diverse and delicious menu to cater to all tastes, and we are glad to hear that the food exceeded your expectations.It was our pleasure to have you as our guest, and we hope to welcome you back to Grand Seminyak for another fantastic holiday in the near future. Kind regards,

10/10 Excellent

Merhi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels on the internet close your eyes and book !
Stayed 7 nights in Jan 2024
Response from Deddy on Jan 20, 2024
Dear Merhi,Thank you for your incredibly positive feedback! We are thrilled to hear that you consider Grand Seminyak as one of the best hotels on the internet. Your endorsement means the world to us, and we appreciate your confidence in our services.Our team is dedicated to providing exceptional experiences, and it's truly rewarding to know that our efforts have resonated with you. We understand the importance of creating memorable stays for our guests, and your recommendation encourages us to continue delivering the highest standards of hospitality.Thank you once again for choosing Grand Seminyak, and we look forward to the opportunity to welcome you back for another outstanding stay.Warm regards,Deddy WiprayogaGuest Relations Manager

8/10 Good

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
The beach view from the room was great with the jacuzzi on the balcony. The rooms were spacious with a walk-in wardrobe and a huge bathroom and toilet area. The staff were super friendly and helpful. The food was great too.
Stayed 3 nights in Dec 2023
Response from Deddy on Jan 20, 2024
Dear Ben,Thank you for taking the time to share your wonderful feedback with us. We are delighted to learn that you had such a fantastic experience during your stay at Grand Seminyak.It brings us immense joy to hear that you enjoyed the breath-taking beach view from your room, especially with the added luxury of a jacuzzi on the balcony. We strive to provide a comfortable and memorable stay for our guests, and it seems like we succeeded in delivering that for you.We're thrilled that you found the rooms to be spacious, complete with a walk-in wardrobe and a large bathroom and toilet area. Your positive comments about our friendly and helpful staff are truly appreciated, as we aim to create a welcoming atmosphere for all our guests.It's fantastic to know that you enjoyed our culinary offerings as well. Our team works hard to deliver a diverse and delicious menu, and we're pleased that you found the food to be great.Your feedback is invaluable to us, and we hope to have the pleasure of welcoming you back to Grand Seminyak for another unforgettable stay. If there's anything specific you would like to share or if you have any special preferences for your next visit, please feel free to let us know.Thank you once again for choosing Grand Seminyak.Warm regards,Deddy WiprayogaGuest Relations Manager

10/10 Excellent

Ekta

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Amazing service by all staff and very friendly staff
Stayed 1 night in Jan 2024
Response from Deddy on Jan 20, 2024
Dear Ekta,Thank you for taking the time to share your feedback with us. We are thrilled to hear that you experienced amazing service during your stay at Grand Seminyak. Our team takes great pride in providing exceptional service, and it's always rewarding to know that our efforts have made a positive impact on our guests.We appreciate your kind words about our friendly staff. Creating a warm and welcoming environment is a priority for us, and we are delighted that you felt well taken care of during your time with us.Your feedback is truly valuable to us, and we look forward to welcoming you back to Grand Seminyak for another memorable experience. If there's anything specific you would like to highlight or if you have any suggestions for improvement, please feel free to share.Thank you again for choosing to stay with us.Warm Regards,Deddy WiprayogaGuest Relations Manager

10/10 Excellent

Sheharyar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The minute I checked in I had such a good vibe about the hotel. The staff was impeccable.. The ocean suite was amazing with great ocean views. Right by the beach makes this hotel even better. The two restaurants in property serve extremely delicious food. I am definitely coming back for my stay here for the second time next year
Stayed 1 night in Nov 2023
Response from Igor Raicevic on Nov 29, 2023
Dear Sheharyar,Thank you so much for taking the time to share your delightful experience with us! It warms our hearts to hear that you had such a positive and memorable stay at our hotel.Our team works diligently to provide impeccable service, and it's wonderful to know that their efforts have left such a lasting impression on you. We're thrilled that you enjoyed the breathtaking ocean views from our suite, and we agree—the proximity to the beach does add that extra touch of magic to the overall experience.It's fantastic to hear that our two restaurants met your culinary expectations. We take pride in offering a diverse and delicious menu to cater to our guests' preferences.Thank you once again for choosing to stay with us, and we eagerly anticipate the pleasure of hosting you for your second visit.Kind regards,

10/10 Excellent

Jessica, Melbourne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beadroom; Bed is very, very comfy. Cleaning staff has a good attention to detail and we loved the turn out of the rooms for day time, and evening with a daily night treat beside the bed. Also a fruit tower on the start of your stay, with local fruits. Daily refilled water bottles. All staff is very friendly making you feel welcomed. F & B staff in particular, they remember your name, um your orders, and come to ask you if you need this or that on the perfect time. Jowana, was our highlight of the stay. Things we would suggest; More day beds on the pool and garden area. Maybe some hammocks on the garden area, would be very much used. Gym would be great with an update. Live band should be every night.:-) Music on the pool area, should be a bit louder. Over all, a very pleasant stay, would definitely come back or suggest to others.
Stayed 7 nights in Oct 2023
Response from Fadhlan Karim on Oct 16, 2023
Dear Jessica, Sunny greetings from Anantara Seminyak Bali Resort. Thank you for sharing your Anantara Seminyak experience and we are happy to hear that you had an amazing stay here at the resort.On behalf of the entire team, we do hope to have the pleasure of welcoming you back in the future and certainly hope that your next stay will be as enjoyable as the last.Best Regards,Fadhlan KarimDirector of Sales and Marketing

4/10 Poor

Lavanya, South Orange

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Poor service, terrible breakfast, ants in the bathroom of the first room they gave us. Old, run down place. Crowded public beach. Absolutely not what we expected from an Anantara.
Stayed 5 nights in Oct 2023
Response from Fadhlan Karim on Oct 11, 2023
Dear Lavanya,Thank you for sharing your feedback on your recent stay with us. We take your feedback seriously and will work diligently to address these concerns to enhance the overall guest experience. We apologize for any frustration caused and hope to have the opportunity to regain your trust in the future.Sincerely,Fadhlan KarimDirector of Sales and Marketing

10/10 Excellent

Catrina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience!
Stayed 4 nights in Sep 2023
Response from Fadhlan Karim on Oct 5, 2023
Dear Catrina, Sunny greetings from Anantara Seminyak Bali Resort. Thank you for sharing your Anantara Seminyak experience and we are happy to hear that you had an amazing stay here at the resort.On behalf of the entire team, we do hope to have the pleasure of welcoming you back in the future and certainly hope that your next stay will be as enjoyable as the last.Best Regards, Fadhlan KarimDirector of Sales and Marketing

10/10 Excellent

Evie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazingn experience, thann you!
Stayed 2 nights in Aug 2023
Response from Management of Anantara Seminyak Bali Resort on Sep 8, 2023
Dear Evie, Sunny greetings from Anantara Seminyak Bali Resort. Thank you for sharing your Anantara Seminyak experience and we are happy to hear that you had an amazing stay here at the resort.On behalf of the entire team, we do hope to have the pleasure of welcoming you back in the future and certainly hope that your next stay will be as enjoyable as the last.Best Regards, Management of Anantara Seminyak Bali Resort

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is not a brand new hotel, but maybe because of that, the rooms are big! Lot’s of space! I think the shower would fit at least 5 people together easily. I stayed in an ocean view suit that was beautiful. The hotel is beach front. So, you are in the swimming pool or laying in one of the sun beds and you see the ocean. They also have a roof top restaurant with amazing sunset views. It’s very well located, walking distance to many dinning options and shopping. It’s a safe and beautiful area in Seminyak. The staff is outstanding! They did a great job during my stay, from the impeccable room service (twice a day), in the restaurants, breakfast, and swimming pool as well. Kudos to the whole staff and in special to Dewa Ayu, Swita and Gusti!
Stayed 4 nights in Jul 2023
Response from Andre Priebs on Jul 24, 2023
Dear Guest,Thank you for sharing such a detailed review of your stay at Anantara Seminyak Bali. We're thrilled to hear that you had a wonderful experience.Your compliments regarding our spacious rooms, particularly the ocean view suite, are greatly appreciated. We're also glad to know that you enjoyed the beachfront location, rooftop restaurant with stunning sunset views, and the convenience of our location.Our staff will be pleased to hear your praise. We take great pride in their dedication and effort to ensure our guests have the best experience possible. Your kind words for Dewa Ayu, Swita, and Gusti have been personally relayed to them.We hope to have the pleasure of welcoming you back soon. If you need any assistance with your future booking or if you have any other feedback to share, please don't hesitate to reach out to me directly.Best Regards,André PriebsGeneral ManagerAnantara Seminyak Bali

10/10 Excellent

Mark

Stayed 4 nights in Jun 2023
Response from Andre Priebs on Jul 3, 2023
Dear Mark,Thank you so much for rating us 5 out of 5! We appreciate your feedback and are thrilled that you had a wonderful experience with us. Your satisfaction is our highest priority and we are pleased to have met your expectations.We look forward to welcoming you back to Anantara Seminyak Bali Resort in the near future.Best Regards,André PriebsGeneral ManagerAnantara Seminyak Bali Resort

8/10 Good

Victor Roger

Stayed 5 nights in May 2023
Response from Andre Priebs on Jun 21, 2023
Dear Victor,Thank you for your feedback. We appreciate you taking the time to rate us and are glad to hear that your experience at Anantara Seminyak Bali Resort was largely positive.We're always striving to offer our guests the best possible service and experiences, and we value your feedback as it helps us identify areas in which we can improve.We look forward to the opportunity to host you again in the future and strive to make your next stay even better.Best regards,André PriebsGeneral ManagerAnantara Seminyak Bali Resort

8/10 Good

Julie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Didn’t like loud music while trying to enjoy dinner on roof top. Any educated DJ would read the audience!!!!!!!!!! If they are mainly 20—30 year old play the loud head banging thump, thump,!!! But so so unsophisticated to be subjected to that whilst dining and watching the sun set. Dinners with real money to spend want softer dinner music 6—8.30!!!!!
Stayed 4 nights in May 2023
Response from Andre Priebs on May 25, 2023
Dear Julie,Thank you for your valuable feedback and for taking the time to express your feelings about your recent experience at our rooftop restaurant. I'm truly sorry to hear that the music did not match your expectations and negatively impacted your dining experience.We aim to create an ambiance that all our guests can enjoy, but clearly, we missed the mark during your visit. Your feedback about the music volume and selection, especially during the sunset and dinner hours, is duly noted. We will certainly review our current practices with the team, including the DJs, to ensure that they're more attuned to the preferences of our guests.Again, please accept my apologies for the inconvenience caused. We hope this experience will not deter you from returning, and we would love the opportunity to offer you a more enjoyable and relaxing dining experience on your next visit.Warm regards,André Priebs,General Manager, Anantara Seminyak Bali

10/10 Excellent

Julie Klestrup

Stayed 4 nights in May 2023
Response from Andre Priebs on May 17, 2023
Dear Julie,Thank you for giving us a perfect rating! We are absolutely thrilled to hear that you had an excellent stay at Anantara Seminyak Bali.Your positive feedback is a great testament to our team's effort to provide a memorable experience for our guests. We're glad to know that you had a wonderful time with us, and we truly appreciate your kind words.Looking forward to welcoming you back for another 10 out of 10 experience!Best Regards,Andre PriebsGeneral ManagerAnantara Seminyak Bali

10/10 Excellent

Clay

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Anantara Seminyak was great for our first stop in Bali for our Honeymoon! Staff were helpful and friendly from pickup at the airport throughout our entire stay. They had a honeymoon package set up in our room for us with flowers, fruit and dessert. The food options at the hotel were excellent and we loved trying the Indonesian food and felt safe eating it compared to street food. The hotel is walking distance to the beach, clubs - Ku De Ta and Potato Head, and Seminyak village. Special thanks to Suwiti, Chintya, Ayu, and Gosain for making our stay fantastic!
Response from Andre Priebs on May 15, 2023
Dear Clay,Thank you for choosing Anantara Seminyak Bali as the first stop on your honeymoon trip. We are delighted to know that you enjoyed your stay with us and that our staff provided helpful and friendly service from the airport pickup to the end of your visit. It is wonderful to hear that you appreciated the honeymoon package we prepared for you, including the flowers, fruit, and dessert.We're glad to know that you enjoyed our food options, especially the Indonesian cuisine, and that our convenient location made it easy for you to explore the nearby beach, clubs, and Seminyak Village. Your kind words and special mentions of Suwiti, Chintya, Ayu, and Gosain are much appreciated, and we will be sure to pass along your compliments to them.Once again, thank you for your lovely review, and we hope to have the opportunity to welcome you back to Anantara Seminyak Bali in the future.Warm regards,Andre PriebsGeneral ManagerAnantara Seminyak Bali

6/10 Okay

liam anthony

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff are fabulous, welcoming attentive & helpul. Sadly, the once fabulous hotel is desperately in need of a major refurbishment. Broken tiles in/around pool, faded/ broken furniture and floors and tiles in room, bathroom & common areas all need refinishing & repairing
Stayed 2 nights in May 2023
Response from Andre Priebs on May 11, 2023
Dear Guest,Thank you for taking the time to share your feedback on your stay at Anantara Seminyak Bali. We are pleased to hear that our staff was fabulous, welcoming, attentive, and helpful during your stay, as we take pride in providing exceptional service to our guests.We apologize for the condition of the hotel and the areas that require attention. Your feedback is invaluable to us, as it helps us identify areas in which we need to improve. We understand the importance of maintaining our facilities to ensure a comfortable and enjoyable experience for our guests, and we will take your comments into consideration as we plan future refurbishments and repairs.Once again, thank you for your review, and we hope to have the opportunity to welcome you back in the future, showcasing an improved and refreshed Anantara Seminyak Bali.Warm regards,Andre PriebsGeneral ManagerAnantara Seminyak Bali

10/10 Excellent

Marina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Mar 2023
Response from Andre Priebs on Apr 24, 2023
Dear Marina,Thank you for giving Anantara Seminyak Bali a high rating. We are delighted to know that you had an enjoyable and memorable experience during your stay with us.Your positive feedback is a testament to the dedication and hard work of our team, who continuously strive to provide exceptional service and create unforgettable experiences for our guests.We truly appreciate your support and look forward to welcoming you back for another fantastic stay at Anantara Seminyak Bali in the future.Warm regards,Andre PriebsGeneral Manager

10/10 Excellent

YOUNGMIN

Stayed 2 nights in Apr 2023
Response from Andre Priebs on Apr 24, 2023
Dear Guest,Thank you for your high rating and positive feedback regarding your stay at Anantara Seminyak Bali. We are delighted to know that you had an enjoyable experience with us and that our accommodations and services met your expectations.Your satisfaction is our top priority, and your high rating serves as a testament to our team's dedication to providing exceptional experiences for our guests. We truly appreciate your support and look forward to welcoming you back for another delightful stay in the future.Warm regards,Andre PriebsGeneral Manager

8/10 Good

Sng

Traveled with family
Liked: Cleanliness, staff & service, amenities
Breakfast is awesome and room is big. Staffs were super friendly. However, the condition of the hotel had rundown and need renovation.
Stayed 1 night in Mar 2023
Response from Andre Priebs on Mar 27, 2023
Dear Guest,Thank you for sharing your review of Anantara Seminyak Bali. We're pleased to hear that you enjoyed the breakfast and spacious room, and that our staff provided excellent service during your stay.We also appreciate your feedback regarding the condition of the hotel. We understand that certain areas may require some renovation, and we apologize for any inconvenience this may have caused during your stay. Please be assured that we are constantly striving to improve our facilities and services to provide the best possible experience for our guests.Thank you for choosing Anantara Seminyak Bali, and we hope to have the opportunity to welcome you back in the future to experience the improvements we have made.Sincerely,Andre PriebsGeneral Manager

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Mar 2023
Response from Andre Priebs on Mar 27, 2023
Dear Alison,Thank you for sharing your high rating of Anantara Seminyak Bali. We're thrilled to hear that you had a wonderful experience during your stay with us.We take great pride in providing exceptional service to our guests, and we're delighted that we were able to meet your expectations. It's wonderful to hear that you enjoyed our facilities, staff, and location, and we appreciate your positive feedback.Thank you for choosing Anantara Seminyak Bali, and we look forward to welcoming you back in the future for another great stay.Sincerely,Andre PriebsGeneral Manager

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel on the beach.
Very nice hotel located on Seminyak beach. The staff were incredible and very friendly. There was some construction going on at the hotel so was noisy at times. Many restaurants nearby to choose from.
Stayed 4 nights in Jan 2023
Response from Andre Priebs on Mar 27, 2023
Dear Sarah,Thank you for taking the time to share your review of Anantara Seminyak Bali. We're pleased to hear that you had a very nice stay at our hotel, and that you enjoyed our location right on Seminyak beach. We're also delighted to hear that you found our staff to be incredible and very friendly, as we strive to provide the best possible service to all of our guests.We apologize for any noise caused by the ongoing construction work at the hotel. We understand that this can be disruptive, and we appreciate your patience and understanding during your stay.It's great to hear that you enjoyed the many restaurants located nearby, providing a variety of dining options during your stay.Thank you again for choosing Anantara Seminyak Bali, and we hope to have the pleasure of welcoming you back in the future for another very nice stay.Sincerely,Andre PriebsGeneral Manager

8/10 Good

Leia Paula

Response from Igor Raicevic on Nov 16, 2023
Dear Leia Paula,It was a pleasure having you stay with us, and we look forward to seeing you again soon.Kind regards,

6/10 Okay

Aditya

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Dec 2022

10/10 Excellent

Russell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great. Facilities good. Unfortunately, construction work on adjoining property affected the peacefulness.
Stayed 5 nights in Oct 2022
Response from Anantara Seminyak Bali Resort on Oct 20, 2022
Dear Russell,Warmest Greetings from Anantara Seminyak Bali Resort.It is a pleasure to hear that you had a wonderful stay with us. We hope to welcome you again for your future stay with us.Regards,Management of Anantara Seminyak Bali Resort

10/10 Excellent

Susan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, hotel, staff etc. My only mistake was I thought it was adults only ??
Stayed 4 nights in Sep 2022
Response from Anantara Seminyak Bali Resort on Oct 13, 2022
Dear Susan, Sunny greetings from Anantara Seminyak Bali Resort. Thank you for sharing your Anantara Seminyak experience and we are happy to hear that you had an amazing stay here at the resort.On behalf of the entire team, we do hope to have the pleasure of welcoming you back in the future and certainly hope that your next stay will be as enjoyable as the last.Best Regards, Management of Anantara Seminyak Bali Resort

8/10 Good

emma

Liked: Cleanliness, staff & service
The staff are really friendly, polite & super helpful. The housekeeping came and cleaned my room twice a day, they were so thorough and even folded my clothes. They stacked all my cosmetics and lotions neatly on the counters. Every single staff member always made sure to greet me as I was coming or going. The service is definitely impeccable. The hotel itself is definitely showing some wear and tear. I had the ocean view suite with the outdoor tub on the balcony but it didn't look too great. The suite itself was huge, it had a makeup table/closet area, bathtub & shower, large living area and the balcony had a huge tub and a lounging spot. The breakfast is pretty standard. They do have a selection of fruits and beverages which is nice. The location is awesome if you're a beach bum and love the sound of ocean waves. The sunset views from the hotel are amazing!! There are plenty of convienent stores, restaurants and shops just down the street.
Stayed 4 nights in Sep 2022
Response from Anantara Seminyak Bali Resort on Sep 28, 2022
Dear Emma, Sunny greetings from Anantara Seminyak Bali Resort. Thank you for sharing your Anantara Seminyak experience and we are happy to hear that you had an amazing stay here at the resort.I greatly appreciate your comments upon our team and certainly will share it with them that I believe they will feel very much appreciated. Please allow us to take your comments with all its points and use it as improvement opportunities for us to ensure fine tuning is made in the future. I really appreciate your fair openness and constructive feedback.On behalf of the entire team, we do hope to have the pleasure of welcoming you back in the future and certainly hope that your next stay will be as enjoyable as the last.Best Regards, Management of Anantara Seminyak Bali Resort

10/10 Excellent

Oby

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view n the best place for holiday
Stayed 2 nights in Aug 2022
Response from Anantara Seminyak Bali Resort on Aug 10, 2022
Dear Oby, Sunny greetings from Anantara Seminyak Bali Resort. Thank you for sharing your Anantara Seminyak experience and we are happy to hear that you had an amazing stay here at the resort. On behalf of the entire team, we do hope to have the pleasure of welcoming you back in the future and certainly hope that your next stay will be as enjoyable as the last. Best Regards, Management of Anantara Seminyak Bali Resort

6/10 Okay

Viktorija

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff is super friendly and nice, but the hotel is very old. We liked breakfast on the rooftop, but we expected more for the price we paid.
Stayed 2 nights in Jul 2022
Response from Anantara Seminyak Bali Resort on Aug 10, 2022
Dear Viktorija, Warmest Greetings from Anantara Seminyak Bali Resort. Thank you very much for taking the time to post your review. Please rest assured that your valuable feedback regarding services and facilities is taken very seriously. I hope despite your less than perfect stay on this occasion you will allow us to serve you again in the future. Best Regards, Management of Anantara Seminyak Bali Resort

4/10 Poor

Emma

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Avoid at all costs
This is a very old property and you feel it as soon as you enter the hotel. I was very disappointed that this is meant to be an Anantara, it doesnt match other properties from the same brand. The people are lovely but clueless about service standards unfortunately
Stayed 4 nights in Jul 2022

4/10 Poor

James

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Falsely advertised as a 5 star hotel, this is clearly not. The staff were wonderful and very welcoming but the place itself is in a state of disrepair in many areas, as highlighted by previous reviews. Our oceanview room was nice enough although a bit rough round the edges and having no towl rails or anywhere to hang wet towels in the bathroom is a fundamental design flaw. The food was also poor, although we had breakfast included ended up going out any paying for it elsewhere. Would have been ok if this had been advertised as a 3 star hotel but feel a bit ripped off having paid 5 star price.
Stayed 6 nights in Jul 2022
Response from Anantara Seminyak Bali Resort on Aug 5, 2022
Dear James, Thank you for taking the time to share your feedback. It concerns us greatly to read your comment regarding your unfortunate experience at our resort recently. Please allow us to take your comments with all its points and use it as improvement opportunities for us to ensure fine tuning is made in the future. I really appreciate your fair openness and constructive feedback. In closing we would like to thank you for choosing Anantara Seminyak Bali Resort. We do hope we will have another chance to welcoming you back at our resort so that we are able to somehow restore your faith in this hotel and its associates. Best Regards, Management of Anantara Seminyak Bali Resort

6/10 Okay

Puo Yen

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Everything was great despite the property being quite old. You can see and feel the age of the place but it is wonderful nevertheless. HOWEVER, I booked the ocean room which came with 2 bathtubs but the water heater can only provide enough water for less than half a tub. Waited for over an hour and approached the staff but they mentioned that there is nothing they can do and all you have to do is to wait 40 minutes for barely warm water. Quite ridiculous having 2 tubs when you cannot even use them. Fully understand that this is an issue with the management and not the staff. Staff were welcoming and polite but the lack of warm water really ruined the experience. Imagine being wet and cold, waiting for the warm water for over 1.5h in total in a 5 star hotel. Haha, fun times.
Stayed 1 night in Jul 2022
Response from Anantara Seminyak Bali Resort on Jul 18, 2022
Dear Puo Yen, Warmest greetings from Anantara Seminyak Bali Resort! Thank you for taking the time to share your feedback. It concerns us greatly to read your comment regarding your unfortunate experience at our resort recently. Please allow us to take your comments with all its points and use it as improvement opportunities for us to ensure fine tuning is made in the future. I really appreciate your fair openness and constructive feedback. In closing we would like to thank you for choosing Anantara Seminyak Bali Resort. We do hope we will have another chance to welcoming you back at our resort so that we are able to somehow restore your faith in this hotel and its associates. Best Regards, Management of Anantara Seminyak Bali Resort

2/10 Terrible

Aksana

Disliked: Staff & service, amenities, property conditions & facilities
This place is a scam. It's advertised as a 5-star hotel with beautiful pictures, but in reality it's worse than any 2-star motel. It's so dirty that it's disgusting to even be there or touch anything, trash is everywhere. I booked a non-smoking ocean view room, however there was no ocean view at all and it had a disgusting odor from smoking in the room. I also found cigarette packaging on the floor, which means they don't even clean rooms. The bed sheets had yellow spots all over. It's filthy and disgusting. I went to the gym, however it was so dirty that it was impossible to even touch any equipment and the AC was broken, so it's like a sauna in the gym. The room was so dirty and so old, missing basic things such as hand soap, toilet doesn't flush, the bath tab is all cracked. The lobby was under construction and they were drilling all night until I had to call and ask to stop drilling in the middle of the night. I talked to the manager about these horrors and he informed me that after covid they have no funding to renovate. I stayed for 1 night and left that horrible, filthy place. Do not ruin your vacation with this scam. It's unfair and illegal to list false advertisements. This place is a fraud.
Stayed 2 nights in Jul 2022

4/10 Poor

Verified traveler

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Falling short of 5 stars by a long way
The hotel is very run down and there are visible signs of neglect and wear throughout. Some of the lower floor rooms have a distinctive sewage smell coming from them. A drastic renovation programme is required of all the common areas, lifts and stairwells. The reception area is uninviting and unwelcoming. The beach location is good but it is not a private beach and does get busy with public visitors.
Stayed 1 night in Jun 2022
Response from Monica on Jul 4, 2022
Dear Anonymous, Thank you for your time to give review regarding your stay. I understand that your experiences was below your expectation. Your comments regarding our cleanliness and some area of our hotel need to be renovated have been forwarded to our management for further follow ups. I do hope you give us a chance to do service recovery for your next stay. Once again, thank very much for your time. Regards, Anantara Seminyak Bali Resort

10/10 Excellent

Jessica

Stayed 3 nights in May 2022

2/10 Terrible

SJ, Dallas

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible customer service, terrible management, terrible room conditions. Would not clean rooms daily and would not refund for a night we didnt stay.
Stayed 4 nights in Jul 2019
Response from Dimitri (Anantara Seminyak Bali) on Jun 4, 2020
Dear SJ, Thank you for your reviews. We are sadden to learn that you feel you have a terrible experience during your stay. We noted that you mention about the refund process. For the refund process, it will be based on your reservation cancellation policy. On another notes, you may drop as a message so we can learn discuss it on more details. Regards

8/10 Good

Alfred T Y

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Please improve the hardware
The service and room are good, but the hardware is a bit old, like the A/C in room was not cold enough, after hotel send a handy man to come, it coming with water leakage in our walk in crossest!
Stayed 6 nights in Mar 2020
Response from Dimitri Swandanu (Anantara Seminyak Bali) on Mar 27, 2020
Dear Alfred, thank you for sharing your recent experience at Anantara Seminyak Bali. We are very happy to receive such perfect score and your comment regarding our hardware are much appreciated and we will discuss this with our management . Once again thank you and see you again in the near future! Regards,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2020
Response from Dimitri Swandanu (Anantara Seminyak Bali Team) on Feb 27, 2020
Dear Anonymous, thank you so much for your time to review your stay and giving us your perfect score. I do hope that you will return to our resort again in the near future. Regards,

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
This hotel not to 5 star standard
Our family stay was not so good as our room was not ready as agreed upon earlier through emaill. The service was not in par with a 5 star hotel. Make sure you agree on the price and currency of the excursion fares beforehand. The hotel will take you to the most expensive touristic markets which you can find for half price on your own. Be aware that its very touristy and they will try to rip you off. I do not recommend this hotel and would not stay here again.
Stayed 4 nights in Jan 2020
Response from Dimitri Swandanu ( Anantara Seminyak Bali Team) on Feb 4, 2020
Dear Anonymous, thank you for sharing your recent experience at Anantara Seminyak Bali. We are sorry to hear that you are not happy with your stay, especially with the excursion that you found too expensive and the services that you get. Your feedback regarding this have already passed on to the team for immediate room improvements. Once again thank you and see you again in the near future! Regards,