GUEST REVIEWS
Expedia Guest Rating
of guests recommend
TripAdvisor Traveler Rating
TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travelers. The traveler rating represents an average of individual ratings for this hotel.
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Hotel Policies & Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Accessibility Options
To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.
Property Amenities
In addition to a full-service spa, Aston Kuta Hotel and Residence features an outdoor pool, a health club, a fitness facility, and a children's pool. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a swim-up bar, a poolside bar, and a bar/lounge. Guests can enjoy a complimentary breakfast. High-speed wireless Internet access is complimentary.
This 4.5-star property offers access to a business center, a technology helpdesk, and technology support staff. Event facilities measuring 75 square feet include a meeting/conference room, small meeting rooms, and banquet facilities. This luxury hotel also offers a rooftop terrace, spa services, and a concierge desk. A complimentary area shuttle within 2 km is available for guests. Onsite parking is complimentary.
Aston Kuta Hotel and Residence has designated areas for smoking.
Rooms
Aston Kuta Hotel and Residence offers 209 air-conditioned accommodations with minibars and safes. Rooms feature city, partial ocean, or courtyard views. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and makeup/shaving mirrors.
In-room wireless high-speed Internet access is available for a surcharge. Business-friendly amenities include desks, ergonomic chairs, and direct-dial phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. In-room massages, irons/ironing boards, and wake-up calls can be requested. A nightly turndown service is provided and housekeeping is offered daily.
All guestrooms are non-smoking.
Room Amenities
Dining
Guests are offered a complimentary buffet breakfast.
Sugar and Spice - This restaurant serves breakfast, lunch and dinner, and has a bar. A children's menu is available. Some meals may not be served daily.
24-hour room service is available.
Recreation
An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a fitness facility.
Children under 12 years old are not allowed in the swimming pool without adult supervision.
The recreational activities listed below are available either on site or nearby; fees may apply.
Spa
Spassion has massage/treatment rooms and couples treatment room(s). Services include massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy.
Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Aston Kuta Hotel and Residence
of guests recommend
out of 9 reviews
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Showing 1 - 9 results (of 9)
“Very good for the money”
Staff was very friendly and nice. Their shuttle service was about 40% higher than the regular Blue Bird Taxi service. This Taxi service is recommended by everyone including me. Hotel is not on the water but it is about 5 minutes walk to the beach. You must go for snorkel. Body massage for less than $10.00/hour.
“Aston Kuta Bali”
Exelente hotel, but is not near (walking) to shop areas.
“Nice place to stay”
The hotel is a bit away from the center of Kuta. But there are no problems to reach the hotel because the taxi is cheap or 10-15 min by walk. Should mention that sometimes it was a bit noisy in the evening outside. And sometimes inside (amazingly noise was made by staff in the corridors...). But in general it was quiet. One boring thing in the hotel was room cleaning. To my surprise I did not find tag "Please don't disturb/Clean my room"... So you should go and answer by youself in case you stayed in the room and room service came.... Other services like SPA and transportation are overpriced so easy to find same quality for lower price outside... To my mind the breakfast was very good. Variable choice all the week. The interior of the hotel is good... clean and nice. Reception is very friendly and helpful. I really like the room. It was big clean and nice. Very good to relax after the sun or city center. So I would definetily recommend to stay in this hotel. But you should not expect Paradise. Nice and relaxing place in Kuta in case you are not lazy to go outside for all you need in Kuta.
“Kuta one of the best hotels”
The hotel is very nice, but is not located to walking distance front Kuta square.
“Customer is always right”
I ask the girl in the front desk to make a call and arrange a specific tour for me based on the brochure I picked up inside the airport . The receptionist did not want to give a courtesy call for me and insisted I have to be charged for the call. I said its fine so long as they can speak for me as I was afraid the person at the end of the line may not fully understand English. The receptionist then directed me to concierge at the front and there they explained to me that the tour agency " don't do it this way and I just have to get a car transportation from hotel to get there" - as if all the brochures in my hand are not legitimate and just a fraud. Apparently they make money out of commissions so if they are not associated with it they are less likely inclined to help you. I made the call myself in my hotel room and managed to get a tour guide despite my difficulty communicating as I don't speak Balinese or Bahasa Indonesia.
“Value for money despite the not succesful wannabe-chic attitude”
I live and work in an island nearby, and being to Bali both on holidays and in transit, so we think we know some of the hotels in the area. Kuta is always stressful with the many people asking for a "maaasssage" when you walk around the streets. This hotel is nearby the ocean, so you can walk around the streets when going to the center of Kuta, and besides having less traffic, you will have the opportunity to get some sun and fresh air as well. The hotel itself is clean, although the hall and the restaurant are very hot places, no fans. No internet in the rooms. The rooms are clean, good light, efficient air condition and a good place to rest, sleep and regain your strength after shopping or partying. The swimming pool is in the middle of the patio of the hotel, not very discreet and useful for the exhibitionist or children. The hotel is appropriately priced, although the restaurant could gain with having better trained staff with a more proactive attitude. Overall, I will give this hotel a 6 out of 10. But recommend it due their clean rooms and acceptable price.
“Wish I had more time there!”
Better than expected, a real hidden jem. Upgraded to a suite upon check in. Beautiful pool-side room with a lot of space. Great infinity pool with a swim-up bar. Clean, friendly and definitely would stay again! Near the airport and the beach, great location. Far enough away from the tourists that it's not crowded, but an easy transfer to the airpor or fast boat out to Lombok island.
“Loved It!!!”
I absolutely loved this hotel and the staff. The pool is gorgeous, the food was splendid, and there is entertainment every Thursday night with dinner (for an additional charge). The room was so nice! The bed was big and comfy, nice size TV (that went blurry on us and the front desk kindly replaced it in less than 20 min), mini refrigerator/bar in room, nice robes and slippers, etc. I liked the location because it allowed us to walk around and get to know Bali. A few restaurants are within walking vicinity. The beach is near (but not all that great). The staff, I would never forget. They made us feel extremely welcomed and were so great to us. I felt like we were old friends. I wanted to hug everyone before we left. The spa was very interesting and a must!
“Nice hotel in south Kuta”
Nice (new) hotel, about 5 min from the airport (Don't take the taxi from the airport as they will overcharge you by 3x as much, instead call the hotel or reputable taxi such as Blue Bird). This hotel is at the south part of Kuta beach, a popular spot with tourists. The center of Kuta Beach would be about 2-3km walk. Hotel food is decent, but around the corner on Kartika Chandra street, there are plenty of restaurants. Room was not ready when we arrived around 10am, but we got upgraded to the suite which is at the top of the hotel with nice balconies facing the pool. Front desk is not very helpful, they don't have a list of nearby restaurants. The transportation desk provides city tour for a very reasonable price. No free internet in the room but there is a business center on 3rd floor where you can use it for free.
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Jl. Wana Segara No. 2-5 Kuta, 80361 Indonesia
Nearby Points of Interest
Location Highlights
The preferred airport for Aston Kuta Hotel and Residence is Denpasar (DPS-Ngurah Rai Intl.) - 0.9 km / 0.5 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
Nearest Major Airport:
Area:
Kuta - Tuban, Bali, Indonesia: Kuta is a hectic hub of activity, day and night. Travellers from across the globe converge in search of bargain shopping, accommodation, restaurants, bars, discos, and clubs. Local white sand beaches offer excellent surfing conditions, and the atmosphere is informal and easygoing. Lying just south of Kuta is the slightly quieter and more family-oriented township of Tuban.
Jl. Wana Segara No. 2-5 Kuta, 80361 Indonesia
