Outdoor dining
Check availability

Reviews of Casa Ganesha Hotel

2 out of 5
Casa Ganesha Hotel
Jl. Raya Pengosekan, Ubud, Bali

Reviews

7.4

Good

Rating 10 - Excellent. 24 out of 139 reviews" "
Rating 8 - Good. 72 out of 139 reviews" "
Rating 6 - Okay. 30 out of 139 reviews" "
Rating 4 - Poor. 9 out of 139 reviews" "
Rating 2 - Terrible. 4 out of 139 reviews" "

7.2/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveler

Liked: Staff & service, amenities
Stayed 7 nights in Oct 2019

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worse night of our lives
Worse hotel stay of MY LIFE! Dirty, smelly, with over 20 cigarette buds in the night table drawer that they didn’t bother to clean, the shower looked like it would make you more dirty than clean, and BED BUGS. We had to leave after one night of torture and didn’t get any of our money back
Stayed 7 nights in Sep 2019

8/10 Good

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money
Located on the quieter side of town, with many restaurants and shops nearby. About a 45 minute walk to Ubud Market and just 10 minutes away from the Monkey Sanctuary.
Stayed 5 nights in Sep 2019

8/10 Good

leonard

Liked: Cleanliness, room comfort
Good value for the price
I spent over a week here, spacious room and bathrooms. You can tell that this place was really nice at one time. You can start seeing a bit of neglect around the property, especially with the landscaping. Close to lots of restaurants and shops. For the price I thought it was a good option and I recommend it.
Stayed 3 nights in Jul 2019

8/10 Good

Kelsey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are absolutely amazing; very friendly and will help you with whatever you need.
Stayed 5 nights in Feb 2019
Response from Rani on Feb 13, 2019
Dear Mr/s. Kelsey, Thank you for your recent stay at our hotel. Glad to know you had amazing stay experience with us. we look forward to welcome you back at Casa Ganesha Hotel Ubud in the near future. Regards,

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018
Response from Rani on Oct 31, 2018
Hi Mr/s. Simon Thank you for sharing your feedback during your stay with us. We are happy to have a chance by having you at Casa Ganesha Hotel Ubud. We glad to know that you had enjoyed your stay with us. We are look forward to welcome you back in the near future Regards,

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Beautiful service and garden, but a/c didn't work.
In house restaurant, gardens and pool lovely, but a/c didn't work in our room and this made sleep impossible, we bought our own standing fan.
Stayed 2 nights in Sep 2018
Response from Rani on Sep 29, 2018
Dear Valued Guest Warmest Greeting from Casa Ganesha Hotel Ubud Thank you for choosing Casa Ganesha for your preference stay at Ubud. We are happy to know that you love our restaurant, garden and the pool. We appreciate it. We do apologize for the inconvenience regarding the air conditioning that didn't work properly at your room. we will take note and shared with respective department for immediate action and improvement. Thank you for sharing your feedback with us and we look forward to welcome you back in the near future Regards,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good budget friendly hotel.
Friendly staff and good breakfast! Close to Monkey Forest and many good restaurants.
Response from Rani on Apr 21, 2018
Dear Valued Guest, Warmest Greetings from Casa Ganesha Hotel Ubud! Thank you very much for sharing your experience during your stay at our hotel. High appreciate for the positive comment in regards of our services and facilities offered by our team. We look forward to welcome you back to Casa Ganesha Hotel Ubud in the near future. Kind regards, Rani

8/10 Good

royden

Liked: Cleanliness, staff & service, room comfort
Stayed 13 nights in Oct 2017

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel close to centre of Ubud.
great staff, great breakfast, nice pool, great rooms, the best bed/pillow/duvet combination I have had in Asia in 9 weeks. Good AC, hot water in shower, good wifi.

8/10 Good

AW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quite close to Ubud town
Need to walk a distance about 15min to Ubud town, hotel not providing shutter service to Ubud town.

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Big Overcharge by Expedia!
Expedia should do its due diligence before charging its customers for hotels that are generally available at half the price. Such a rip off! Bathroom was outdoor, low quality facilities & I didn't get breakfast pack even if I requested for it a couple of times! Wifi not working neither!

4/10 Poor

Linda

Disliked: Property conditions & facilities
The location of the hotel was great ... in the heart of beautiful Ubud and walking distance to some of the local attractions like the Monkey Forest and some great restaurants. However, the hotel was quite tired. It was cheaper accomodation but we were disappointed as we have stayed in other cheaper accomodation in Bali and been more than happy with it. The room was quite dated. It was cleaned daily but was still musty. Standard complementary breakfast was good. We wouldn't stay there again.

8/10 Good

Thomas, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff, great holiday
This was the second hotel during my stay in Bali, and it eclipsed the first (that had similar ratings). I liked it so much that I extended my stay from 3 days to a week. The staff are really fantastic, and it's across the street from ATMs, stores, and a 24 hour emergency centre - who are also very good. It's a short walk into Ubud to the Monkeys or the Market. The restaurant is very good as well. When I return to Ubud, I will stay here again.

8/10 Good

G, Canada

Liked: Cleanliness, staff & service, room comfort
Good place! Getting a little worn at the edges.
AC was good, beds were comfy, close to monkey forest but not the main hub of restaurants. good cafes right beside
Response from Rana on Jan 28, 2017
Thank you for staying with us and sharing your stay. It really a great support for us to enhance quality of our service in future. Hope to welcome you again in Ubud.

8/10 Good

Aslom

Liked: Cleanliness, staff & service, room comfort
A pleasant and quiet place to stay
I stayed here with a friend and it was pleasant. The pool looked great although we didn't actually use it. The staff were friendly and attentive enough. My only gripe is that there was a leak under the floor in the bathroom and had lots of water seeping through. Otherwise it's great value for money.
Response from General Manager on Jan 9, 2017
Dear Aslom, Thank you for staying with us and sharing your stay. It is really a great support for us to enhance our service in the future.Hope to welcome you again in a more pleasing stay.

8/10 Good

theresia dorothea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Was good ....
Response from General Manager on Nov 12, 2016
Thank you for staying with us and sharing your stay. We really glad that you enjoyed your stay and will work harder to enhance quality of our services in future.

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Zahrina

Liked: Staff & service, room comfort
Disliked: Cleanliness

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Winston, London

Liked: Staff & service
Decent guest house
I had s few problems with my room and the hotel but I think I was just unlucky... The bathroom was not great but otherwise the staff were super helpful and breakfast is great. The setting is nice and they have a nice little pool. Mosquitos are a problem and the staff seem to have given up trying to fix the problem. The have good tours for tm rafting and my Batur highly recommended.
Response from Rana on Jul 15, 2016
Dear Winston, Thank you for staying with us and sharing your stay. We noted all your reviews and will make all efforts to provide more pleasing stay in the future.

8/10 Good

Laura, Canada

Liked: Staff & service, room comfort
Good for a short stay in Ubud
This is the second time I have stayed at Casa Ganesha. I preferred my ground floor room I had last time because of the outdoor shower but my second floor room this time was jut fine. It is in a good location and nice and quiet. The pool is small but nice and the breakfast is ok...not great but ok. I would choose to stay again but if I were in Ubud for any length of time I would likely choose another hotel but like I said for a short stay to experience Ubud and see the sites it is good and the price is right.

8/10 Good

Lindsay

Liked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

chris, newcastle uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for a few days in ubud
Nice hotel. All you could want. Great location especially if you have a scooter. 15 min walk to monkey forest and 25 mins to the main hub of ubud. Small pool but nice for a cool off. Great room and cool outdoor but very private shower. Breaky nice but could be larger. Get the bali breakfast.
Response from Rana on Nov 20, 2015
Hi Chris, thank you for sharing your stay. It is a great support for us to improve our service to ensure that every one will have a pleasant stay and memorable time in Ubud.

8/10 Good

Susan, NSW Central Coast

Liked: Staff & service, room comfort
Disliked: Cleanliness
not to bad
Yes a really nice hotel, staff very nice, but the cleaners need a lesson on how to clean bathrooms.
Response from Rana on Nov 20, 2015
Dear Susan, Thank you for your comment. We will pay more careful attention to cleanliness of the property to ensure a more pleasant and memorable stay. Hope to see you again soon.

6/10 Okay

Mirna Melani, Semibyak, Bali

Liked: Staff & service
Nice hotel in Ubud center
The hotel is nice with a very reasonable price. It's cheap and it's located in the center of Ubud. The staff is super nice...

8/10 Good

Lauren, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel lovely staff
Really nice place few things could do with a little bit of maintenance but nothing drastic loved the shower although it could have done with a bit of cleaning down of the walls. Comfortable and clean. Very very nice and helpful staff. Great location short walk to monkey sanctuary lots of small food marts and delicious restaurants very close to hotel. Overall very nice place with good location

10/10 Excellent

Laura, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place to stay in Ubud
I really liked staying at Casa Ganesha. I thought the rooms were great, comfortable beds, awesome outdoor shower, beautiful courtyard, breakfast was good, staff was great....I have zero complaints and would definitely stay here again.

6/10 Okay

Carolyn, Adelaide

Liked: Staff & service, room comfort
Overall good. However the pre-arranged airport transfer did not eventuate. Staff were nice. Breakfast was good. Nice pool.

8/10 Good

Slav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
this is good hotel,with good breakfast,good staff and good rooms..i can recommend...
Response from Rana on Jun 9, 2015
Thanks for sharing your stay at our hotel. It will encourage us to give better service and ensure more pleasant stay afterward.

4/10 Poor

Shelley, Brisbane

Disliked: Cleanliness, property conditions & facilities, room comfort
Cold everything
The room was dated, all the food serviced dinner and breakfast was cold and didn't taste good at all, even drinks that were meant to be hot were cold, this hotel was not close to any of the tourist attractions as it stated
Response from Rana on Jun 9, 2015
Thank you for staying with us and sharing your stay. We do apologize for any inconvenience caused by our service. It will be a such challenge for us to upgrade our service and facility. However all details stated on the description is really according to the fact.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel.......you won't be disappointed
We really enjoyed staying at Casa Ganesha. Location was perfect for exploring Ubud. Accomodations were great value, and the breakfast was delicious everyday Would highly recommend this hotel.
Response from Rana on Jun 9, 2015
Hi. Glad to hear that you enjoyed your stay and time in Ubud. We will keep trying and make all effort to upgrade our service and facility. thank you for staying with us.

8/10 Good

Tania, D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy and Cozy
Comfortable and cozy. Walkability. Breakfast options are good and quality is decent. Staff is friendly and really tried their best. They could use some bleach on their linens and towels but sheets always felt clean. They had a lot of things on our check-list: AC, in room safe, motor scooter rental, on site restaurant, clean pool. We were comfortable enough we extended our stay with them from a few days to two weeks.
Response from Rana on Mar 6, 2015
Dear Tania, We are glad to know that you enjoyed your stay at our hotel. Hope to see you again in more memorable stay.

6/10 Okay

Verified traveler

Disliked: Staff & service
It's passable to sleep
Tiny pool restaurant is pretty bad very cheap saw the lady pour my wife's wine then pour some back into bottle in end was about a ounce of wine in cup only thing I like was okay location

4/10 Poor

Agnes M, Australia

Liked: Staff & service
Disliked: Room comfort
Nice and Simple
Great service and good staffs always.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Good hotel on special price. Just not central in town and some small minor inconviences with the room but besides that staff were very good and value for money on a special rate.

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

James, Australia

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Enjoyed my stay
I really liked it here. I travelled by myself so I had noone to impress with a flamboyant room. The bed sheets were stained but they were clean. The shower was average and went hot & cold... BUT it's a solid hotel for a great price. The staff were brilliant and very accommodating. They helped me instantly if I needed anything. Indonesian option for breakfast was the best. The pool was so quiet it was like my own private pool. There is a taxi rank right outside and an ATM and small supermarkets right opposite. Felt extremely safe staying here and paid approximately 8 times less than my friends did who stayed just round the corner.
Response from Rana on Nov 20, 2015
Hi James, Thank you for sharing your comments. We noted about the stain on the sheet and will improve it to ensure your stay to be a more pleasant one.

10/10 Excellent

James, Toronto, ON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable, Clean, and Near Lots in Ubud!
Casa Ganesha is a great spot for those looking to spend a few days in Ubud. There's an abundance of restaurants, convenience stores, and ATMs within less than 5 minutes. As well, it's only a 15 min. walk from the famed Monkey Forest. There's tons of taxis around to get you there faster if you're opposed to walking. The staff are extremely friendly and we definitely appreciated being greeted with cold towels and a welcome drink upon arrival. The staff were eager to please and everyone was friendly during our stay. The breakfast is made to order and includes 4 different main options that all come with fresh fruit, fruit juice, and coffee or tea. We were definitely pleased with the size of the room and enjoyed the spacious storage area for our bags. If you're wishing to be right in the hub of Ubud, then you'll need to either walk about half hour or take a quick taxi ride. Otherwise, we suggest staying at this place as it is cheaper than what you'll find right in the core and likely nicer.
Response from Rana on Apr 18, 2015
Hi Jame, Glad to know that you enjoyed your stay. As you know that we are just small hotel and we all try to make it to be your home away from home. Hope to see you again in more memorable stay.

8/10 Good

Genny, Ubud, Bali

Liked: Staff & service, property conditions & facilities
Good value
Friendly and helpful staff, good breakfast and convenient location to amenities, restaurants, shops andspas.
Response from Rana on Apr 18, 2015
Hi Genny, Thank you for sharing your stay. It will be great support for us to improve the stay quality at our hotel. Hope to see you again in more pleasant stay.

8/10 Good

Andrew, Australia - NSW - Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Good; Value: Bargain; Service: Courteous; Cleanliness: Pleasant; Close to ARMA.

10/10 Excellent

maree, yallingup, wa

Liked: Staff & service, property conditions & facilities, room comfort
Added value
For the price - exceptional ! But the price of our room also included breakfast and free drop off in ubud central area that is not advertised. Big thanks to Casa Ganasha

10/10 Excellent

Kerry, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
would stay again
had a brilliant time at this hotel. staff were always polite and helpful. rooms maybe need an update but are good other than that

8/10 Good

scottino, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet at edge of town
the location is good. close to town (walkable) with a few good restos within 5-10 mins. rooms were very clean, beds hard, breakfast, ok, instant coffee, pool nice, service excellent. free shuttle into town 8-10am 6-8pm only. good value for price.

10/10 Excellent

Roxanne, Australia - QLD - Gold Coast

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Home away from home; Value: Cheap; Service: Remarkable; Cleanliness: Beautiful;

10/10 Excellent

Abbie, Pittsburgh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, comfortable room
Even though it was only for a couple of nights I enjoyed my stay at the Casa Ganesha. The staff was friendly and accommodating and my room was clean and comfortable, for the price this place is a steal. It's outside of the center of town which at first I thought would be annoying but it's a nice walk and they have a shuttle that runs into town if you want to be dropped off instead.

8/10 Good

Tanya, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very impressed
Staff were exceptionally friendly and helpful. Shuttle bus into main part of town which is a lovely walk via monkey Forrest. Wonderful cheap places to eat near by and cheap massages and hair cuts close by. Really enjoyed our stay here.

10/10 Excellent

Karina, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT HOTEL WITH THE GREAT BREAKFAST!
THE HOTEL WAS GREAT! CLEAN ROOM. HAVE A GREAT PRIVACY. COMFORTABLE BED. AND THE MOST IMPORTANT, GREAT BREAKFAST!

8/10 Good

karen, canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet in Ubud.
The staff at the hotel were fantastic and welcoming. The room was clean and comfortable. Breakfast was great. Great little hotel a short walk to the heart of Ubud, and close to the Yoga Barn.