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Reviews of Coconuts Beach Resort

3 out of 5
Coconuts Beach Resort
Jungut Batu Village, Lembongan Island, Bali

Reviews

6.2
Rating 10 - Excellent. 6 out of 40 reviews" "
Rating 8 - Good. 8 out of 40 reviews" "
Rating 6 - Okay. 15 out of 40 reviews" "
Rating 4 - Poor. 5 out of 40 reviews" "
Rating 2 - Terrible. 6 out of 40 reviews" "

5.4/10

Cleanliness

6.2/10

Staff & service

2.0/10

Amenities

5.2/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Please don't stay here
As it was our last stay in Bali vaction and coconuts beach resort ruined our vacation. No cleanliness, nothing ... Hotels . com show great images on their listing but all are fake images .. bad experience with hotels . com and coconuts beach resort
Stayed 2 nights in Oct 2019

2/10 Terrible

Verified traveler

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service
I’m sure this was a great resort in its day but wow needs major work Bed linen cushions stained and question if clean. Showers dribbled water. Air cons poor. Walls peeling Pool furniture stained and ripped and pool tiles broken Breakfast poor
Stayed 4 nights in Sep 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not stay here Great location and view however the hotel is deserted and run down not to mention absolutely filthy dirty. Staff have little interest and you have to ask for everything Expedia you should not have this hotel on your website
Stayed 2 nights in Jul 2019

4/10 Poor

Robin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Small things can make a big difference
This place needs serious attention. A coat of paint, some cement and a bit of effort could make this place a real gem. Staff also don’t care about service. Of all the staff, only Wyhan (spelling?) seemed to actually care. Kudos to her but that’s where it ends. I would not recommend this place to any of my friends.
Stayed 5 nights in Jul 2019

6/10 Okay

Linda

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Camping in Lembongan... with holes in your tent
Beautiful property with one of the best views off the infinity pool. Every single staff member is friendly and accommodating. The free breakfast every morning was pleasant and relaxing... With that said... The actual stay is camping at a resort...at best. Very old huts and shame on the owners for not putting up the money to fix it at a premium location. The hut gets hot with old AC units that doesn't do much. The sheets and towels have seen better days. The hut is not insolated very well with things crawling in and laying eggs at the roof top and on to the bed. I would like to go to sleep without getting bites and worry about a spider crawling on me. Here, you are practically sleeping outside with every living element on the island you can encounter...which we did. Oh, and the bonus of prayer chant at 6 am every day blasting. Didn't bother me so much since I'm an early riser, but if you are not, bring ear plugs.
Stayed 4 nights in May 2019

2/10 Terrible

Verified traveler

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019

8/10 Good

Jen, Australia

Liked: Cleanliness, room comfort
Disliked: Staff & service
Lovely hotel, getting old but with an amazing view
The fellow running the restaurant with the moustache, needs a new career. Everything was too hard for him i think, never smiled very negative, really did not want to be there. Others were lovely.
Stayed 5 nights in Oct 2018

6/10 Okay

Janey, Brisbane

Disliked: Cleanliness, property conditions & facilities
Very old and dated. We were put in one of the top villas and had 149 steep steps to walk to get from our villa to reception/pool. Breakfast nice. I did have an issue with cleaniness and I was desperate to wash the windows of the villa as they were very dirty!
Stayed 5 nights in Aug 2018

6/10 Okay

Kev, Perth

Disliked: Property conditions & facilities
Stayed here several times over the last 8 years, but is in poor condition overall. We had a new hot water unit and a/c in our room. The views are the best thing about this hotel. There was never enough pool towels on both days of our stay. The pool furniture needs to be replaced. The cost of the stay was not value for money, while we were there we checked out several other hotels. Unfortunately maintenance is not a big priority in a lot of hotels in Bali. Probably won’t be staying here again.
Stayed 2 nights in Aug 2018

4/10 Poor

jye, Gold Coast Australia

Disliked: Cleanliness, staff & service, property conditions & facilities
Needs some updating
Good spot with a good view set high up on the hill (lots of stairs involved) Rooms could really do with a makeover and staff were not very friendly at all considering all the other places we have been on our journey through Indonesia. We put it to the test and left a Bintang bottle on the table at the pool that is next to reception and it was still there 3 days later the 4th day it was removed. Weeds have overtaken the once beautiful gardens must have new management to previous stays
Stayed 2 nights in Jul 2018

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in May 2018

8/10 Good

Verified traveler

Liked: Staff & service
Great hotel great loction staff helpful. Need new pillows on bed very old and flat. Towels very smelly of body oder need to wash better
Stayed 2 nights in May 2018

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
We enjoyed our stay at Coconuts! The resort is a little dated but is in a fantastic location and has great pools, bar and restaurant. Staff speak basic English and are attentive when you need them. The resort isn’t a 5 star so don’t go there expecting too much and you will have an enjoyable holiday like we did.
Stayed 5 nights in Apr 2018

8/10 Good

Verified traveler

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness

6/10 Okay

Sharon

Stayed 1 night in Jan 2018

10/10 Excellent

FARHANAH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Seaview on bed!
Best seaview from my room. And located conveniently near jungut batu beach.
Stayed 1 night in Sep 2017

10/10 Excellent

jimmy , torquay- australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic as always!!!!!
Great view- great staff- great food all round - fantastic pool for the kids and whole family
Stayed 3 nights in Aug 2017

8/10 Good

Diego

Liked: Staff & service, room comfort
Great place
What a great spot overlooking main surf breaks. Easy access beach's, restaurants and bars. The staff were fantastic, couldn't do enough for you. A couple of down sides, the food was ordinary but there are many other places nearby to eat and unless your fit get a villa towards the lower part of the property. Overall for the money you won't get better
Stayed 5 nights in Aug 2017

6/10 Okay

ez, australia

Liked: Staff & service
excellent staff
Room was ok , but gave us the wrong beds and put us in another room overlooking the back of the kitchen. staff was excellent.Once off the boat we had to carry our luggage about a kilometre to get there.The pool table and tv wasnt even available to use which was included in the package.place

2/10 Terrible

Sam, australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lazy staff
Poor service Terrible room aircon Place is run down

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Guining, Sydney

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad hotel service and not clean. Not recommend.
Very badly managed hotel. Just like everyone else said, everything looked old and dirty. I found out they don't even have proper staff to clean the rooms. All of the rooms were cleaned by a couple guys after people check out. And those guys just does very simple sweeping the floor and beds, and thats why the room looked so dirty.

6/10 Okay

Surfing Family , Sydney, Australia

Disliked: Cleanliness, property conditions & facilities
Expensive backpackers hotel...
Be prepared this hotel is horribly run down ... no hot water, bathroom floods - shower drain doesn't work, taps are loose, toilet has stains all over it, bathroom towels stink, sewerage can be smelt at times, no safe in the room thats worth using, no working wifi. We are not high maintenance travellers, however saying the above if you are prepared for the above the location and infinity pool is amazing. For surfers and surfing families the hill location gives you easy and great access to Playgrounds and Lacerations for afternoon sessions or early morning without the crowd. Honeymooners or anyone looking for 4 star upwards...DON'T EVEN THINK ABOUT IT! Look elsewhere.

6/10 Okay

CFPM, Shanghai

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Basic but it's location
Hotel rooms little older and basic don't expect any TV in room ! Best is location and all rooms good sea view can watch day and night. The whole island little basic don't expect many parties but for beach and water lovers it is nice spot away from the busy Bali beaches

4/10 Poor

anne, Perth

Great view but tired
The hotel is in a great location and has a wonderful bar and pools but unfortunately that's where it ends. The first room we got smelt of mould so we moved to another room which wasn't a lot better. The staff gave us some incense to burn so that helped. The air conditioners in both rooms worked well except when the power goes off! The rooms are getting old and could do with a good scrub. The mosquito net in the first room was a waste of time as it didn't cover the bed and had gaps in it. Internet is a bit hit and miss. The pool area is lovely but between 12 -3pm the day trippers arrive and take over the place so hotel guests are lucky to get a seat by the pool. We found this very annoying as we were paying for the facilities but were unable to enjoy them. The hotel staff were friendly but we did have a iPhone cord 'disappear' from the room. The second room had a safe but it was not bolted down so someone could just walk away with the whole thing!! Overall we were disappointed with the hotel given what we had paid per night and won't be back

6/10 Okay

Ric, Perth

Liked: Cleanliness, staff & service, room comfort
Amazing views
Very disappointed at being hit with a 3% surcharge for paying with a credit card.....

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Fantastic service
The staff was very friendly and accommodating. We did have some issues with late night noise, but it was only one night of three.

10/10 Excellent

Lesley & Phil, Busselton Wa Australia.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise
We just Love returning to Coconuts Beach Resorts & we enjoy seeing all the Friendly Faces of the Lovely Staff we have got to know over the years. We did have the Pleasure of Meeting Andre & Putu on our stay. The Band Members " Banana 3 " are very entertaining we got well into the Swing of the Song Welcome to My Island Paradise Daily which they sing & play when Passengers arrive to the Smugglers Bar from the Fun Ship. We look forward to our Next visit.

8/10 Good

chisiang sim

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

10/10 Excellent

Bali Travellers, Melbourne, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An enjoyable 2 nights.
Clean & comfortable hotel. Close to the surf breaks. Good meals & a great place to watch the sun set while having a refreshing drink & listening to the live music. Older people or those who may have trouble climbing stairs should request a unit closer to the pool, but you will miss out on the better view higher up the hill.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice great view,good staff friendly locals
primitive huts added to the experience , awesome views over the reef breakers , nice to dine looking out with million $ view for breakfast or dinner .Locals that don't hound you like the mainland , quiet secluded

10/10 Excellent

Jerome

Très bel endroit, avec deux belles piscines. Supers bungalows mais il faut être en forme car beaucoup de marches à grimper.
Stayed 3 nights in Aug 2018

2/10 Terrible

laura

Qui no
Struttura vecchia e sporca. purtroppo avevo pagato il soggiorno in anticipo altrimenti avrei cambiato Immediatamente struttura
Stayed 2 nights in Aug 2018

8/10 Good

Jerome

Bien mais il faut être en forme car beaucoup d’escaliers à grimper.
Stayed 2 nights in Aug 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Breakfast vs Cockroach
Breakfast, location, view is great, staff is very friendly, but we had three cockroaches in the rooms, water pressure was very low, and toilet was smelly
Stayed 3 nights in Jan 2018

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Meget slidt hotel morgenmad dårligt lugter på alle værelser kan ikke anbefaldes til andre dårlig tjek ind

6/10 Okay

Andreas

Disliked: Property conditions & facilities, room comfort

6/10 Okay

Souvignet, Saint Étienne

Disliked: Staff & service, room comfort
Déception
Prix exorbitant pour un accueil très moyen. Pas de coktail d'accueil . Chambre prête a 14h. Bouffe peu copieuse . Pas de bouilloire ni sèche cheveux dans la chambre . Tres Très cher pour le peu de services rendus pas rapport aux autres qu'on a pu faire pendant 1 mois. Le seul point positif c'est que c'est propre, la vue magnifique et les piscines sont Tres belles.

2/10 Terrible

Øyvind, Bergen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 stjerners, kanskje bare 1
Oppholdet skulle vare i tre netter, vi ble bare to netter før vi måtte reise, for det gikk ikke an å bo slik. Vi ankom og tenkte med det første at dette måtte være greit, men nei. 4 stjerner er helt feil for dette hotellet, dette er et 2 stjerners hotell. Hotellet er slitt og gammelt, bungalowene er utrivelig, det lukter tett som når gress blir vått, og spindelvev er overalt å finne. Det virker som om det skiftes på sengene hver dag, men det er det. Badet er ikke særlig privat, det er ganske skittent å utrivelig, om håndklerne var helt reine ble vi aldri helt trygg på. Alt dette klarte vi å overleve, men når en mann, mest sannsynlig fra personalet på hotellet står utenfor og kikker på min kjæreste gjennom en liten sprekk i gardinen. Da var det nok, vi reiste derfra. Hva han var ute etter vites ikke, men ubehagelig var det! Han forsvant hvertfall altfor raskt til at jeg fikk spurt om det. Og til den selvutnevnte kaptein av baren: en har nok overtatt et flott hotell noen år tilbake. Det er vanlig med 25 års lease(feste) kontrakter i området nusa., når de går ut overtar eieren av tomten det som står der. De som bygget dette stedet var nok stolt over hvordan de klarte å bevare idyllen og få folk til å trives. Det er ikke slik lengre.

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
次の利用はない…
ホテルのバーで異臭がすると、思ったら排水溝を開けてるようでした。 ホテルのスタッフは、一部マナーの良くないひとも見受けられました。 また、鍵をフロントに預けたら戻った時、フロントがしまっていて締め出されてしまいました。 ただ、部屋からもレストランからも綺麗な海が目の前に広がっていて、眺めは最高でした！