Ratings based on 131 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
96% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent Facilities

Posted Apr 17, 2014
Pros: The pool area and rooms and breakfast.
Cons: Wifi slow, pool water could be colder not as refreshing when it's so hot.
Location: Discovery shopping mall next door Waterbom park cross the road Shops galore and regular taxis at your doorstep to get to seminyak.
This was one of my longtime wish lust hotels and it didn't disappoint. The checkin was slow 45 minutes later than 2pm checkin and wifi was slow BUT facilities location and room cleanliness and size plus sea facing room was exceptional. Staff were very friendly but not as personable as a smaller hotel. BUT I understand why as it's a huge complex. Totally would stay here again. Thanxxxxxxxxx Kartika a great end to our holiday even if it was only 3 days. Betty Polini P.s. Breakfast was fab. Great variety...................especially that chicken dish!! Yes even chicken at breakfast. AWESOME
5 out of 5
Recommended
for Everyone
by Lynn from Marlow UK

Hotel & amenities

Posted Apr 11, 2014
Pros: Everything!
Cons: Nothing that I can think of
Location: Right in the centre of Kuta. Ideal for shopping, eating out etc
We could not fault this hotel. It was very clean and ideally located. The staff were approachable, friendly & helpful. We thoroughly enjoyed our short stay and would definitely recommend to others. We hope to stay there again at some point in the future
4 out of 5
Recommended
for Everyone
by stephanie from canada

Nice swim up bar, good food

Posted Apr 8, 2014
A little disappointed in the beach, the pools were nice and very close to all kinds of shopping. Hotel staff very friendly and helpful.
4 out of 5
Recommended
for Everyone
by AZ from Singapore

Convenient and good shopping location

Posted Mar 31, 2014
Convenient location, quieter as it is a little distant from the hustle and bustle of tourist shops. The hotel is exceptionally clean, even the marble florins are very shiny. There are spacious space to walk around the hotel, big swimming pool, and very friendly staff. Only thing is that the beach front is small but it is not far from the main kuta beach.
4 out of 5
Recommended
for Everyone
by AZ from Singapore

Convenient and good shopping location

Posted Mar 31, 2014
Convenient location, quieter as it is a little distant from the hustle and bustle of tourist shops. The hotel is exceptionally clean, even the marble florins are very shiny. There are spacious space to walk around the hotel, big swimming pool, and very friendly staff. Only thing is that the beach front is small but it is not far from the main kuta beach.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel to stay with the family,

Posted Mar 31, 2014
many activities for the kids, adults, etc. Wonderful swimming pool, 3 restaurants, good spa, etc. In front of Waterbom! I recommend it.
5 out of 5
Recommended
for Everyone
by A verified traveler

beautiful

Posted Mar 29, 2014
hotel looks amazing. great lobby, rooms are very nice. pool bar is exceptional. drinks a little pricey compared to local bars. thoroughly enjoyed my 5 night stay. would love to rebook this hotel.
5 out of 5
Recommended
for Everyone
by giselle from perth australia

Beatiful hotel

Posted Mar 16, 2014
Pros: Amazing room, amazing pool area amazing breakfast
Cons: I know this sounds a little bit dumb, but we found the pool was a but too hot, kind of like a bath!
Location: Discovery plaza right next door, markets down the road, amazing restaurants and water bomb park close by. Short cheap taxi ride to other areas
We stayed in one of the discovery suites as we had our 3 children with us. The staff in this hotel were amazing, very friendly and happy to help you with anything, from the cleaners, pool staff and wait staff. Everything clean and the grounds are like a tropical paradise.
5 out of 5
Recommended
for Everyone
by june from fremantle western australia

Only downside long walk from one place to another

Posted Mar 15, 2014
The staff in this hotel were more than helpful in every way nothing seemed to be too much trouble for them would def recommend .
5 out of 5
Recommended
for Everyone
by Ty from San Diego

Great location to the beach and the city.

Posted Mar 7, 2014
Even though the hotel is in the heart of the tourist area but when you are in side the resort you feel you are away from everybody.