Ratings based on 53 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
for Everyoneby Georgina from New Zealand
Amazing staff, great hotelPosted Mar 4, 2014
The Fontana hotel staff were fantastic from the moment we arrived to the moment we left. Always happy to help with anything and suggest good eating places etc. The hotel restaurant is delicious with a great selection of Italian dishes at an affordable price. The hotel is modern and comfortable and I would recommend it to anyone. Will definitely stay there again!
for Everyoneby Fabian from Singapore
Great hotel with excellent service from the staffPosted Mar 4, 2014
Pros: Great beds and pillows. Awesome toilet as well. Very self sufficient hotel.
Location: There are a couple of restaurants within walking distance that are frequented by the locals like mum's recipe and wingdome.
Booked a deluxe room a week before I went over. Hotel contained all the necessary amenities should you decide to just laze around the area, with a in house bar, cafe and restaurant. Hourly shuttle service was provided to the beach area which was quite a distance away, however any cab ride back should be quite affordable. The best thing was that the service staff was always quick to react to any requests, and always served with a smile. They provided 2 pillows that were big and fluffy with a mini-bar that was refilled daily. Toilets were incredible and the cable selection was impressive. All in all, the stay was an extremely pleasant one.
for Everyoneby Rosie from Australia
Affordable, has everthing you could need.Posted Mar 2, 2014
Restaurant at the hotel was great for lunch and dinner!
for Everyoneby Ara from Canada
Nice hotel and Staff!Posted Feb 28, 2014
In general it was a wonderful stay. I requested to change my room on my second day coz of the noise on my next door family with small kids shouting early morning. They transfer me to third floor. The Buffet breakfast was great. Different main food everyday. Pool was nice. The three staff in the front was helpful. Always take BLUE BIRD TAXI when travelling they always put the metered down. Cheers!
for Everyoneby cheryl from london
Boutique experience in Bali for baby budgets.Posted Feb 12, 2014
Pros: Exceptional service, wonderful staff. Highly recommend the spa, if you have sensitive skin they will allow you to bring your own products. Value for £
Cons: A little more picking up around the pool area if food is delivered to a guest.
Location: sunny cafe in hotel offers use of mac pc's while enjoying coffee & cakes, gift shop handy for small things, not far =factory outlet & carrefour BEACH
The staff at The Fontana are amazing, a special mention for Eko, Johan, & their manager Mr A. I booked this trip last minute with expedia while staying in Singapore and was so very pleased that it exceeded expectations, a well appointed boutique styled room with walk in wet room, coded safe, good storage space etc.. more than met our needs. WiFi available in communal areas & cafe. Usually I plan in advance before making a trip and soon realised that some staff in their efforts to do their very best for you refuse to allow a limited knowledge of english to stand in their way. I can speak one more word in Balinese than a goldfish, so if needed I found someone to translate for me. Second languages spoken by some the staff include Mandarin, Malay, Japanese, English, French & German. The Fontana offers a wonderful selection of spa & beauty treatments and guests may also use their gym. It also is able to facilitate needs of the business traveller with conference rooms, luxury suites etc. A fresh buffet breakfast was included in our stay, and the excellent menu caters for all tastes, a shuttle to & from town runs from 9 a.m every four hours (last pick up 9 p.m) and a bluebird taxi at night from bemo corner will cost around £1.50 or 30k r.
for Everyoneby sanne from wa australia
Nice hotel close to places I wanted to goPosted Feb 10, 2014
Pros: Very central to everything. Pool lovely, staff very helpful - very affordable.
Cons: Ceiling fans in the lobby and bar.
Location: Lots of shopping
Very lovely staff always quick to help. Would stay there again.
for Everyoneby Barb from Autralia
Lovely friendly hotel.Posted Feb 4, 2014
Pros: Away from the bustle of Kuta, without being too far.
Cons: Brochures and booking options available for tours.
Location: Quiet location, short drive by taxi to Legian St, Water Bom Park and Kuta Beach.
Enjoyed 12 nights at the Fontana Hotel, lovely staff, great restaurant and café.
by Edward from london
Could be so much better with a little more managemPosted Feb 1, 2014
On first impressions we were very disappointed. The hotel was seemingly in the middle of nowhere surronded by construction. Fortunately taxis sre very cheap. The supposed deluxe room was small and we had to upgrade. The pool wasuvh smaller than expected. We gradually got used to the hotel but there was a bad drain smell in our room which they couldn't get rid of. Room was never really properly cleaned and staff really need to speak better English especially in the restaurant. You had the impression that nobody really managed the place and it just took care of itself. Its cheap but for a little more you could do a lot better and closer to the beach
for Everyoneby Darren from Adelaide
Great Hotel with Fantastic Friendly StaffPosted Feb 1, 2014
Value for Money, outstanding facilities including a wonderful air conditioned Gym. The Fontana had the most pleasant friendly staff always willing to help and providing great customer service at all times. A special mention for the Barman Andy who always had time to talk and showed interest in all we did throughout the week. Location is not the best but the Hotel definitely made up for that!!!!! Thanks to The Hotel Fontana....................Excellent!
for Everyoneby A verified traveler
Posted Jan 12, 2014