Ratings based on 12 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
92% of guests recommend
4.1 Room cleanliness
4.5 Service & staff
4.1 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Everyone
by A verified traveler


Posted Nov 6, 2014
どのスタッフも明るく優しくとても親切でした。色々な質問をしても笑顔で優しく答えてくれました。それがこのホテルで一番良かった所です。 お部屋の快適度はプライベートプールがあるタイプの部屋は良かったです。 静かな場所にあり滞在中はゆっくり過ごせました。
5 out of 5
for Everyone
by A verified travelerfrom Elwood Victoria

Fantastic will definitely be back

Posted Oct 13, 2014
Pros: Location, villas, pool, staff all great. I loved everything about the place
Location: Great cafes to visit, Bumbak Coffee. Thai restaurant a short stroll away. If you need supplies there is a little shop just across the road,
Grand Avenue was a fantastic find. I spent many hours researching for a one bedroom pool villa where I could relax and be away from the hustle and bustle of Seminyak and Legian. Grand Avenue ticked all the boxes. I had originally booked a room for 3 days and then a villa for 4 days. On arrival I was upgraded to the one bedroom pool villa for the whole of my stay. The staff were friendly and welcoming and always ready to help. The outdoor bathrooms are very spacious and the bedrooms are all air conditioned where you can lock yourselves away. I checked out most of the villas and they are all great. There is also a pool for use for all the people who just book a room and not a villa. The 2BR villa is very spacious if there a few of you. I will be booking in for next year. I have been to Bali five times and wanted a different location and Grand Avenue is just perfect for a relaxing holiday. I made use of the shuttle everyday to Seminyak and the staff were very accommodating as to where I could be dropped off. To top off my stay I was given a late checkout at no extra charge and was able to relax in my room until 8:30pm before my 11:00pm flight. This kind gesture was a perfect ending to a great holiday. Thank you to all the staff who made my holiday so fantastic. See you next year. Loved the breakfast too. I recommend the nasi goreng and papaya juice.
4 out of 5
for Everyone
by A verified travelerfrom 東京


Posted Sep 19, 2014
Pros: スタッフの誠実で気持ちの良い対応
Cons: お風呂のストッパーが緩かった等、客室の水周りのチェックをしたらいいかと思う
Location: 何かがあるわけではないが、昔のバリが見られます
今回はプール付きのビラが満室で予約出来なかったのですが、それでも気持ち良く過ごせました。 お隣のビラの音なども全く聞こえない静かで穏やかなホテルでした。
2 out of 5
by A verified travelerfrom australia


Posted Jul 27, 2014
Pros: Nit much
Cons: Refurbish rooms. At the VERY least , train the staff how to clean and cook and fruit juice foes NOT to be watered down or sugar syrup added to it
Location: Far away from anything
Old and tired rooms, hair in the shower recess , fridge freezer was completely frozen over , fridge was standing in blocks of wood, dirty glasses with the previous tenants toothpaste residue, generally not a pleasant experience .
2 out of 5
by Jefffrom San Francisco

Disappointing stay at the Grand Avenue

Posted Jan 16, 2014 on Hotels.com
So the picture that you see for the Grand Avenue show really modern rooms with nice beds and features. That was not the case for the room I received. I was booked in one of the deluxe rooms that faces the main road. These rooms were obviously not the ones that were in the pictures on the website. The room was pretty spartan with a hard bed (actually two beds pushed together) The bathroom was quite primitive and looked very old and not terribly clean. Also, the roof was leaking water right on top of the toliet when it rained so it made it unpleasant to use the bathroom. The Air conditioning was very weak and was barely able to keep the room from getting overwhelmingly humid. The staff there were very nice but weren't able to control the poor quality of the room I received. Also, the location is quite far away from many things - if you miss the shuttle, youll have to get a cab which is not that easy of that street because of its remoteness (can take 20-30 minutes for one to arrive when you call)
4 out of 5
for Families
by Kayfrom Hong Kong

New hotel with brilliant hardware n staff attitude

Posted Dec 30, 2013 on Hotels.com
It's a new hotel opened on 12th Dec 2014. As its a new hotel, operation was not mature, like no hair dryers, cooking utensils, etc in room. These were only available upon request... Yet staffs are so nice and helpful, trying their best to fulfill customers' requirements, though sometimes may be not familiar with the operation of the hotel. Overall the service is good, despite the distant location from center of Bali...
3 out of 5
for Couples
by Paulfrom Melbourne

Private Villa just out of Seminyak

Posted Sep 24, 2013
Pros: The privacy, the staff, plenty of space.
Cons: Minor maintenance ( 2 unstable dining chairs and better flush on toilet)
Location: 15 minutes out of Seminyak, so quiet & private great escape from hustle & bustle if you want to chill out
The staff were absolutely fantastic, a free shuttle into Seminyak ran every 2 hours from 9am to 9pm. The food was serviceable, the rooms are in need of some maintenance, but still comfortable. The pool was clean, fresh water was available from a bulk dispenser, both hot & cold. The location was about 10 to 15 minutes out of Seminyak but with free shuttle and only a $4AUD taxi fare back was viable. Great for relaxation and privacy
3 out of 5
for Everyone
by Marry


Posted May 6, 2013
Expediaの画面で、送迎無料、ダブルベット1とエクストラベット1と表示されていたのに、実際行ってみると送迎は有料で部屋に1ダブルベットしか設置されていませんでした。 Expediaからプリントアウトした紙にも表記されていなかった(Expediaには、確認済み)ので、ホテルのマネージャと話をして送迎と1エクストラベットを無料で手配してもらいましたが、マネージャは、常にホテルにいなかったので次の日まで待たなければなりませんでした。 英語が、私たちは話せたので良かったのですが、もし英語が話せなければ、送迎代と1エクストラベットの料金も支払わなければならなかったと思います。 Expediaから予約したホテルの概要についてプリントアウトする用紙にもっと詳しい予約内容を掲載していただければもっとスムースにいったと思います。
5 out of 5
for Everyone
by A verified travelerfrom 日本


Posted Jan 3, 2013
Pros: スタッフ
Cons: なし
Location: 中心地からは遠いがシャトルバスがあるので問題ない
スタッフが笑顔でとても優しい。英語が話せないと意思疎通は難しいが、とても親切で明るく、対応してくれる。 お部屋も清潔でキレイですてき。 また泊まりたいと思う場所です。
5 out of 5
by Stephane


Posted Oct 1, 2012 on Hotels.com
Fantastic villa, great service!