Ratings based on 333 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
88% of guests recommend
3.8 Room cleanliness
4.2 Service & staff
3.7 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

値段の割にあまり良くない

Posted Jul 5, 2015
シーツにカビが生えていて、次の日も新しいのにしてくれなかった。 部屋やホテルの使用に関して説明もほとんどなく、あまり清潔でもなかった。
3 out of 5
by A verified traveler

Hotel needs some upgrading but staff are delightfu

Posted Jul 1, 2015
Unfortunately this hotel does not live up to the pictures. What they don't show is the fact sliding doors to bathroom don't stay closed (not great If your sharing) plumbing isn't great, utilities in room not all usable (no plug for bath, TV in bathroom didn't work) air con dodgy, and hotel food is very average. The staff however are amazing, they are so nice and helpful and polite. And the pool bar is great!
3 out of 5
Recommended
for Everyone
by A verified traveler from NZ

Nice hotel close to city

Posted Jun 10, 2015
Pros: Close to city and shopping mall
Cons: Upgrade bathroom
Nice hotel great food menu Nice pool Only downside bathroom need to be upgraded very damp smell in room sometimes
3 out of 5
Recommended
for Everyone
by A verified traveler from Perth

Nice hotel quiet

Posted Jun 3, 2015
Apart from being moved at 12:30 in the morning due to a faulty aircon and the room not being cleaned properly our stay wasn't to bad it was overal a good experience food was amazing and room service was perfect.
3 out of 5
by A verified traveler from Calgary

Ok for 1 night, close-ish to airport

Posted May 26, 2015
Pros: Gym, Price, Infinity pool, Breakfast
Cons: Repairs
Location: Mall
Far from beach and restaurants. Pay for the pool-veiw room as there was noisy construction next door. The rooms were nicely designed but poorly finished. Cracked windows, wall damage, smelled a little musty. Wires hanging from the roof in the hallways. Not maintained well. The pool was nice, not a lot of sun. Gym has nice cardio machines and pulleys. Breakfast was above average, lots of selection. OK affordable stay. But for my money better to stay in legan/kuta or jimbaron.
4 out of 5
by A verified traveler from 大阪

プールバー良い感じ(^_^)v

Posted May 13, 2015
ガラス張りのトイレやシャワールームで、ちょっとラブホぽい感じがしたのと、シャワーの水量が弱くて使い辛かった!
4 out of 5
Recommended
for Getaway With Friends
by Leung from Hong Kong....China

bali kuta grand mega resort and spa hotel

Posted May 2, 2015 on Hotels
酒店設施很好,泳池游水很舒服,早餐不錯。。。可惜这几天行程里遇上酒店内部装修。。日間有点吵。
4 out of 5
Recommended
for Getaway With Friends
by A verified traveler

This traveler left a rating score only Posted Mar 21, 2015 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Beautiful hotel with amazing staff!

Posted Mar 16, 2015
My partner and I stayed here for a week and loved it. The staff are so beautiful and will do absolutely anything for you. It's abit run down on the outside mainly from rain and humidity but it is always kept exceptionally clean. Would definitely stay there again!
2 out of 5
by A verified traveler

Posted Mar 10, 2015
清潔度に極端な欠点はありません。特別キャンペーンで値段も格安でした。しかし結果は値段相応です。正規価格が全く実情にそぐわないので点数は低くしました。 なおシャワーは水しか出ないと勘違いする人がいそうですが、5分間待てばお湯になります!