Ratings based on 67 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
98% of guests recommend
4.2 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Singapore

Posted Apr 21, 2015
Pros: Excellent staff
Cons: Provide newspaper in room and complementary transport from the airport.
My wife and I enjoyed the quiet and peaceful atmosphere of the hotel..
4 out of 5
Recommended
for Families
by A verified travelerfrom Melbourne

Staff are the highlight here

Posted Apr 14, 2015
Pros: The staff are very friendly. Pool right outside of restaurant so you can swim while having breakfast. In house restaurant is good for when you stay in
Cons: Cleanliness of the room; but for the price point, you can't complain too much. In house spa is good but needs to be priced more competitively
Location: Some good restaurants near by, but walking there in the Balinese traffic is bound to give you an apoplexy. Shuttle to Kuta provided so no worries
We booked a 1 BR room. The first thing I noticed about the room was it was not very clean. Fresh sheets, counters are wiped down, but grouting needs a scrub with some bleach, corners need to be cleaned. To be fair though, two times we caught housekeeping finishing up, it was a young teenage boy trying his best, so it's probably a need for more training. Also, at this price point, I suppose you can't complain too much. We changed room once, and I can't understand why the second room has more amenities even though it's meant to be the same. The highlight of the hotel though is undoubtedly the staff - they can't do enough for you, and always with a big smile. They were all warmth and friendliness, the epitome of the Balinese spirit. We have a very young daughter who's 2, and the staff made the trip all the more outstanding for her. They greet her and help her on to chairs, carry her to look at the fishes in the pond at the restaurant, get fish food to let her feed the fish, dance with her at the morning flash dance. The best part was on the morning we left, we missed Dino the mascot at breakfast, and the staff member, knowing how much my daughter loves Dino, donned the costume again just for her, despite the unrelenting heat. If you have young children, bath time can be a bit of annoyance as the shower floor can be slippery and there is no tub or even an anti-slip mat available. The breakfast buffet was fantastic, well worth it. The hourly shuttle was very convenient as well.
5 out of 5
Recommended
for Families
by SIN YUNGfrom singapore

Clean and comfortable hotel.

Posted Jan 27, 2015 on Hotels.com
The Hotel is clean and comfortable. Staff is friendly. Location is a bit off and need always get bluebird taxi, while avoiding the fake bluebirds which I took once and cost twice. The complimentary shuttle is a joke with its long transit time. Otherwise, highly recommended.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Perth WA

Awesome staff

Posted Jan 21, 2015
Cons: Breakfast and an option in the family room for one more bed eg a rollaway bed
Love this hotel very clean. Short taxi ride into kuta around $3 au or use the free shuttle bus. The choice of 4 pools are great if you want to find a quiet pool. Staff are very friendly and nothing is to much trouble. My only grumble is the limited choice of breakfast for westerners, they have an egg station but if you didn't want eggs not much else to choose from. I would use this hotel again.
3 out of 5
Recommended
for Personal Event
by Andreefrom Makassar

Biasa saja

Posted Jan 10, 2015 on Hotels.com
Kamar kurang terawat sehingga berasa kotor padahal sudah cukup bersih
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Melbourne

Very convenient location, close to all facilities

Posted Jan 10, 2015
Pros: Very comfortable, spacious rooms, good amenities, pleasant mannered staff, neat and clean environment, and absolutely good breakfast spread.
Cons: Can't think of anything offhand since we just arrived and are still experiencing the after glow.
Location: Shopping, shopping and more shopping, bargaining to keep you feeling empowered Waterbom which is world standard wet and wild water park.
Absolutely fantastic, hotel comfortable, staff pleasant and helpful, neat and clean hotel, and out of the world breakfast experience. Flights reasonably comfortable being budget airlines but on time. Totally a very very good holiday on a good budget provided by Expedia especially during peak holiday season. Thank you Expedia!!!
5 out of 5
by Alzbeta Baladovafrom Australia - WA - Perth

Posted Dec 17, 2014
Pros: Big comfortable bed and good breakfast
Cons: Can't think of anything
Location: Reasonable access
Facilities: Top of the line; Value: Affordable; Service: Go the extra mile; Cleanliness: Beautiful;
4 out of 5
Recommended
for Families
by A verified travelerfrom KL, Malaysia

Travel to Bali with 2 kids

Posted Dec 10, 2014
Very nice hotel & friendly staff. We having a good holiday here.
5 out of 5
by Philippa Gibsonfrom Australia - QLD - Sunshine Coast

Posted Nov 1, 2014
Pros: Staff were amazing!!
Cons: 15 min walk to beach and main shopping which is hard with kids, taxis cheap & accessible though
Location: Accessible
Facilities: Modern, Nice ; Value: Affordable; Service: Remarkable, Go the extra mile; Cleanliness: Immaculate;
4 out of 5
Recommended
for Families
by A verified traveler

Simple place with everything you need.

Posted Sep 16, 2014
It was indeed a pleasant stay, with great room facilities. The bed and comforter are soft and really comfortable. A mini refrigerator to chill our fruits and drinks. There is a mini stove for us to prepare supper.Environment is clean and staff were very willing to help. Breakfast buffet was great, with different variety everyday. The location is pretty ideal; close to the airport and the nearest hotspot, Kuta Beach. There are a few mini marts around to get any necessary items needed and there is a bank and money changer just opposite the hotel. However, room service was simply restricted to making the bed. Nothing was done to the used plates and cups, and the floor was not vacuumed. Maybe it was a bad timing, but my room was surrounded by rooms that were under renovation.