Ratings based on 339 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
91% of guests recommend
4.1 Room cleanliness
4.3 Service & staff
3.9 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel with reasonable buffet

Posted Dec 15, 2014
Very pleasant experience...Good food...Nice staff....
4 out of 5
Recommended
for Everyone
by A verified travelerfrom SG

Superb Location & Hotel Facilities

Posted Dec 14, 2014
The kids were so satisfied with the hotel facilities. The room was comfortable for the 4 of us. Location fantastic with Kuta Beach right in front of hotel. Food in less than 5 mins walk from hotel. Excellent. Definitely coming again with the family.
2 out of 5
by A verified travelerfrom Fremantle, WA

Dingy and outdated

Posted Dec 11, 2014
This hotel is in need of overhaul. Only saving grace was games and activities provided for kids poolside. Decent buffet breakfast though other dining options get pretty tiresome. Dark and gloomy interior does nothing to add to the otherwise tropical environment that is Bali. Housekeeping hit and miss - somedays toiletries restocked, other days had to call through to request. Pricey compared to much more luxurious resort location of Nusa Dua.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel for family with kids!

Posted Dec 8, 2014
Hard Rock Hotel has everything, nice staffs, good foods, closed beach and big pools with adventure facilities for kids.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom wa

amazing hotel and very central

Posted Dec 6, 2014
I would not change a thing! it is a fun and friendly hotel to stay at! perfect for all ages and is very central
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Perth Western Australia

Wonderful staff, great breakfasts, bad room layout

Posted Dec 5, 2014
Staff are really friendly and helpful, breakfasts and food was fine, great location, pools are amazing- kids loved it! Only shame is rooms are small and you have to climb over the kids beds to get To the balcony ( we had a room which opened onto the chill out pool on first floor which I would recommend if you have kids that can swim) so you don't have to walk up and down the steps all the time. Also hardly anywhere to hang wet bathers/towels and nothing dries in your room. Apart from that was really fun place to stay for the kids (kids club very affordable too)
5 out of 5
Recommended
for Everyone
by A verified travelerfrom perth. western australia

Central to everyhing

Posted Dec 1, 2014
Had a ball close to beach Coles to main party area in Kuta
3 out of 5
Recommended
for Everyone
by A verified travelerfrom t

Convenient .. All the shopping and restaurants

Posted Nov 25, 2014
Overall one side of hotel is the mad market shopping the other sid ris the higher end so it suits all budget travelers
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Subang Jaya, Selangor

Great Hotel

Posted Nov 17, 2014
Pros: It's a good and nice place to stay.
Cons: Everything seem good
The first experience to be in Bali, it's really a nice place to visit. I love sight seeing and the Marine Walk is a great memories that we ever had.
5 out of 5
Recommended
for Families
by A verified travelerfrom Australia

Great Hotel in great location

Posted Nov 14, 2014
Pros: Location, price and pool.
Cons: The hotel is getting a bit old and tired looking, clean enough but starting to show its age.
Location: Hotel is opposite Kuta beach, a short walk to Poppies 1 and 2 where there are heaps of markets and good cheap food.
The Hard Rock Kuta is in a great location right opposite the beach and walking distance to everything you need, food, shopping and sights. The pool is unbelievable. We were there with two kids (8 & 11) and they loved it. Its a big hotel with many rooms but we never felt crowded.