Ratings based on 5 Verified Reviews
They paid and stayed. We double-checked.
3.8 Room cleanliness
4.2 Service & staff
3.6 Room comfort
3.0 Hotel condition
They paid and stayed.
for Everyoneby Polo from Sydney
harrads hotelPosted Sep 24, 2013
A bit disapointed by the location... Was a bit far from everything compare to what I imagine (Minimum 10 to 30 min from beach, restaurant & nightlife!) but we were serve by really nice and friendly crew who took really good care of us!
for Everyoneby HANSUMAZ from Perth WA, Australia
Heaven at Harrads.Posted Aug 9, 2013
Pros: Room service was excellent all night.
Location: It's not too far from city centers. You can shop and party all day and night at other places and then retire to your beautiful hotel spa and room.
I found Harrads to be all that I wanted. Quite modern, very spacious, very tidy and clean. Staff and room service was excellent. Thank you.
for Everyoneby Jay
Newer hotel in peaceful locationPosted Jun 23, 2013
Pros: Beautiful view of a pasture outside my window, restful sleep, very nice and professional staff, nice breakfast buffet, room was clean and comfortable.
Cons: Pool was very dirty so I never tried it. The phone in the room cannot be used to call outside. The free WiFi didn't work. Card to room kept failing.
Location: This is the main reason I can't recommend this hotel. It's at least 3 miles to anything such as restaurants. Kuta, 40 minutes away, is the place to be
I enjoyed my stay but can't recommend it for several reasons. The spa, which is one of the features of this hotel, wasn't operational. There is a huge disco club next door but I was warned to stay away from it, "for locals only". All disco clubs in Sanur and most areas of Bali are for "locals only". Laundry service came to a halt because they ran out of forms. I had a laundry basket that disappeared after the first use. Some cleaning staff repeatedly came to clean my room as late as 7:00pm even after I told them it was cleaned that morning. I'm glad they are thorough but there seemed to be some miscommunication with staff.
for Everyoneby Ed from Singapore
room for improvementPosted May 8, 2013
Pros: Friendly and helpful staff
Cons: Under construction - was not informed of that.
Location: A little further from the Beach front than expected.
Hotel was under renovation which was not highlighted when we booked. there was no spa Facilities as it had not been built yet. The air-condition in the room was not working properly which made the room rather stuffy. The gift shop & cafe at the lobby were closed the entire 4 day stay. The only saving grace was that the Staff were very friendly and helpful. The hotel is a 5 - 10 minute drive (dependent on traffic) to the Sanur beach area where the shops and restaurants are. Recommend renting a motorbike or car if you intend to stay at this hotel.
for Business Travelersby Carla from Perth WA, Australia
Harods StayPosted Dec 10, 2012
Cons: The smell of smoke in the room
Location: A little far out from the main restaurants
The hotel is new however the rooms smell of smoke and the linen dosent look like it has been cleanted properly. The rooms are new however if they didnt allow smoking in the rooms or allocated rooms for smoking and none smoking this would better suit those that dont smoke. The hotel staff all seem very new and I found when we checked in nobody knew how to check us in as there was only the porter on the front desk.