Outdoor pool, open 8:00 AM to 6:00 PM, pool umbrellas, sun loungers
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Reviews of MATHIS Retreat Ubud

4 out of 5
MATHIS Retreat Ubud
Jalan Raya Lungsiakan, Ubud, Bali

Reviews

9.2

Wonderful

Rating 10 - Excellent. 59 out of 79 reviews" "
Rating 8 - Good. 12 out of 79 reviews" "
Rating 6 - Okay. 4 out of 79 reviews" "
Rating 4 - Poor. 4 out of 79 reviews" "
Rating 2 - Terrible. 0 out of 79 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lina María

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mathis was an amazing experience, the calm the view the food was awesome it was great to find everything in one place 20 out of 10 for the service everyone was so welcoming definitely we will be back.
Stayed 1 night in Feb 2024

4/10 Poor

Verified traveler

Traveled with group
disappointing. a bit noisy and not so clean. restaurant very good.
Stayed 5 nights in Oct 2019
Response from Agus on Oct 9, 2019
Dear Sir/madam, Further to this message we would like to do deeply regret regarding the experience that you found with us. But could you advise us your Name and period of stay please, to enable for us to investigate the problem you said. I think with this kind of review not good for us, if you not put any name details.and also you review about not clean noisy not to clear for us. Thank you for your kind understanding and we look forward your response.

10/10 Excellent

berwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great views
The environment and view is amazing
Stayed 1 night in Jun 2019
Response from Agus on Jun 19, 2019
Thank you for your time to give really good feedback for us. Very appreciate for your kind Best regards

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2019

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Mar 2019

6/10 Okay

Jean, Montreal

Liked: Staff & service
Disliked: Cleanliness
Property did not match the pictures on the website... needs a lot of tlc.
Stayed 4 nights in Nov 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Overpriced and underwhelming
The facilities were in disrepair, as was our bedroom - with the door literally hanging off its hinges. The pictures depict the hotel set in a beautiful rice field - whereas in reality the hotel was set in an unkempt field. Would be adequate if priced more realistically.
Stayed 1 night in Sep 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Insect everywhere
Delicious breakfast is the only good thing in this hotel. Nice swimming pool but insect dead bodys floating on the water. Also you may find alive one in your room. This hotel is not suit for the family with kid.
Stayed 2 nights in Dec 2017

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay
Perfect stay! Didn't want to leave. It was clean, beautiful and well kept. I enjoyed it very much.

10/10 Excellent

Edward, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oasis of calm
We had a very relaxing stay in a spacious and nicely decorated bungalow room. Very friendly and helpful staff. We enjoyed dining at their Terracotta restaurant with views over the Padi fields. Menu was interesting and food perfectly cooked. Personal welcome by the manageress was a nice touch and her recommendations very useful. A highlight was walking to the Ubud town centre through the Padi fields which took just over an hour.

10/10 Excellent

Kylah, Auckland, NZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
Beautiful room and view! Breakfast each morning was fabulous. Staff were very helpful and went above and beyond. It is a little out of the way of the centre of Ubud, however, but not difficult to get a taxi to/from.

10/10 Excellent

Rodrigo, cingapura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Experience
Amazing hotel. Five star overall, rooms and service are great, with a great value!

10/10 Excellent

Mohamed, Houston, Tx

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place to stay in Ubud!
My wife and I stayed at the Kenanga for our honeymoon in Ubud. The place has a unique charm, and is very relaxing. The rice fields in front of the infinity pool and the restaurant are breath taking. The staff is so friendly and always smiling. They made sure that we were satisfied From the moment we arrived until we left. We would highly recommend this place to anyone going to Ubud.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful grounds,kind staff, & away from the city
This boutique hotel is situated around rice fields and beautifully set ... away from the city and noise but they do offer scheduled transport to the Ubud market. Upon arrival you are welcomed with a welcome drink at the restaurant that overlooks the rice fields. The GM Karine also came to personally welcome us to their property. All staff are super kind and proactive. When they noticed that gekkos were around our room entrance they came to assist. Then they sent a team of staff to catch and shoo away the rest. When I told the GM that it was my honeymoon at breakfast, we came home later that evening to specially prepared room in celebration of our honeymoon. Heart shaped rose petal arrangement in the bath tub, swans made with towels on the bed, and a honeymoon cake. The GM Karine has a service excellence standard which sets a standard for the rest of her staff that are excellent as well.
Swan Arrangement on Bed
Honeymoon Cake
Rose Petal Bath

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed here three years ago and absolutely loved it. It's still as amazing as in our memory and definitely my favorite hotel in Bali!

8/10 Good

KaWai, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice
Really great for a quieter option in Ubud - set among rice paddies it's super serene so great for couples and friends but less so for families. Rooms are spacious and modern, breakfast was great, the pool was really nice and overlooks the rice paddies. Good value for money. Set a bit out of the hustle and bustle of Ubud centre, but with a free and frequent shuttle really not an issue.

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Relax stay
Comfortable and relax

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing hideaway
Great stay and would definitely stay here again. Shame courtesy bus didn't go into the evening

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Everything perfect !!! Great location and attention to the guests

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
average
Room lovely decor especially the bathroom. Construction next door not pleasant in what was supposed to be a tranquil setting (metres away and no warning from hotel houses being built) and being woke up by people in the room above walking around, staff very friendly and helpful but restaurant and food had a budget feel. Lovely pool.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel with a great view if you are in the right room. The manager is welcoming and gives a lot of advices.

8/10 Good

Mahesh, Bangalore, india

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
beautiful place.. A must visit
wonderful stay with a good view to the paddy fields

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kananga - must stay
Our stay was fabulous. Better than expected in every way. Loved the ducks - a bonus. Everything to hand and great friendly service. ThankKananga

10/10 Excellent

Nadia, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with accommodating staff
Beautiful stay with a stunning dinner in the rice fields

10/10 Excellent

sharon, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heavenly!
Amazing location, hotel and service. So sad to leave.

10/10 Excellent

Julian, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great management and welcoming
Apri at the front desk is very helpful and all the staff working at this hotel are very nice.

4/10 Poor

Tim, Belgium

Disliked: Cleanliness, property conditions & facilities, room comfort
A bit far from Ubud centre
the rooms are lovely but the distance to the Ubud centre is a bit of a problem.

10/10 Excellent

Julian, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best boutique hotel in town
best boutique hotel in Ubud area we stayed and absolutely loved it, its really worth it and the staff are really really nice,

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
The food on the premise was impressive, and if you wanna get a great escape, go there!

10/10 Excellent

Tom, Perth, Western Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful getaway among rice fields
One of the nicest villas I've stayed in. The surroundings are green and gorgeous amongst the rice fields 10 minutes out of the Ubud town centre.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent small villa-hotel in Ubud
This is a beautiful small boutique hotel with gorgeous rooms and friendly staff in Ubud. It's very quiet; but close enough to town to make for a short taxi ride. The pool overlooking the rice paddies is beautiful.

10/10 Excellent

Rajan, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Friendly staff. Well appointed rooms. Good service.

10/10 Excellent

Marlo, Jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just Beautiful
My relatives and I had such a wonderful stay at your hotel. From the great customer service via email before we got there to the beautiful rooms and of course the view. Loved it. So close to Ubud city center too which was nice.

10/10 Excellent

Claire, Australia - QLD - Regional QLD

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Home away from home; Value: Fair price; Service: Courteous; Cleanliness: Spotless;

10/10 Excellent

Adrian, England

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend this place

10/10 Excellent

Aaron, Australia - WA - Regional WA

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Home away from home; Value: Fantastic; Service: Outstanding; Cleanliness: Pristine;

8/10 Good

liza, Australia - VIC - Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities
staff were friendly and happy to help. a clock and dvd player in the room would have been great

10/10 Excellent

Elizabeth, Australia - NSW - Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Distinctive; Value: Affordable; Service: Flawless; Cleanliness: Immaculate; It is the first time I have booked something on the internet without having seen it for myself and it turned out to be as lovely as I had hoped.

10/10 Excellent

Dennis, Almere

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, very nice rooms and ideal location for Ubud.
Stayed 3 nights in Nov 2023

10/10 Excellent

Johannes

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heerlijk verblijf hier gehad. Vanaf de drukke weg kom je in een paradijsje. Het zwembad met uitzicht over de rijstvelden geeft je toch echt het Bali gevoel. We zaten in de bungalow die erg ruim is en veel privacy biedt. Eten kan je prima hier. In de buurt zijn er ook restaurants. Personeel is heel attent en vriendelijk.
Stayed 3 nights in Nov 2023

8/10 Good

Frederique

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un havre verdoyant
Un joli établissement face à une rizière et en dehors de la foule d’Ubud. Une préférence pour les chambres « upstairs ». Je recommande !
Stayed 6 nights in Dec 2022

10/10 Excellent

pierre jean

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
FANTASTIQUE
Hôtel fantastique a tout point de vue : L’accueil en premier lieu, l’hôtel dans son ensemble avec une fantastique piscine donnant sur les rizières, les bungalows très beaux et enfin un excellent restaurant !!! Que du bonheur, une excellente adresse sans hésiter Merci pour tout
Stayed 3 nights in May 2022

10/10 Excellent

petrus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visiting two of the most beautiful parts of Bali
From 1 to 9 May 2022 I first stayed in the Mathis Retreat next to the rice fields of Penestanan, at walking distance from Ubud, Bali's cultural capital. Every day started by enjoying the calming beauty of the landscape with breakfast served by wonderful, sincerely friendly and respectfully curious (genuine interest in the guest) staff. Management offered me to then to move and stay on the Mathis hill resort at the eastern Bali coast village of Amed. An entirely different but equally exceptional, beautiful place, where staff welcomed me with the same wonderful friendliness and professionalism. Every detail of physical and management environment of both resorts was planned for optimum environmental sustainability - I felt at home in nature, not feeling a polluting consumer, but a welcome part. I miss Bali already. Thank you so much and see you again soon, with best success wishes, Peter van Dijk
Stayed 8 nights in Apr 2022

10/10 Excellent

regis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel très bien avec vue magnifique
Très bel hôtel, le cadre est magnifique. Notre chambre était grande est belle avec petite terrasse privative. Il y a des chambres avec vue directe sur les rizières. Petit bémol, se serait judicieux d avoir la carte du petit déjeuner en français comme la carte du restaurant. Le manager Jean Marc très sympa et le personnel très souriant et cordial. Le plus, navette toutes les heures pour le centre d ubud avec retour à la charge du client, mais peu cher environ 4 euros.
Stayed 4 nights in Feb 2020
Response from jean marc on Mar 10, 2020
Cher Regis merci beaucoup, pour cette jolie revue de votre part. pour notre petit-dejeune, je vous l accord il y a un besoin du francais que je suis entrain de cree, merci pour votre suggestion. en ce qui concerne notre Navette, nous ne pouvons malheureusement pas nous garer, donc nous suggerons a tout nos client de reprendre un taxi pour le retour

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
C’est Le Havre de calme après l’agitation et trafic dans les rues de Ubud Excellent petit dej avec vu sur rizières La piscine a besoin un petite rafraîchissement mais pas mal qu’à même
Stayed 2 nights in Oct 2019
Response from Agus on Nov 7, 2019
Dear Sir/madam, Warm Greeting from Mathis Retreat Ubud Thank you for your really best review. we are very appreciate for your kind. Once again thank you for your kind help and we look forward to welcoming you again next future time Best Regards

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super hôtel MAIS...
Super hôtel, belle piscine, personnel agréable, et le cadre vraiment top. Attention cependant, je déconseille totalement de passer par l'hôtel pour l'organisation de vos journées (visites, treks etc), même si on vous vendra que les excursions proposées ne sont pas faisables par soi même etc... la seule chose que vous gagnerez sera de payer votre excursion 3 à 4 fois plus cher que le prix normal. Il est en effet largement possible d'organiser ces journées soi même avec un chauffeur extérieur.
Stayed 1 night in Sep 2019
Response from Agus on Oct 9, 2019
Thank you for your kind review we are very appreciate it Best regard

10/10 Excellent

nari, seoul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
우북에 가면 다시 가고싶어요
너무너무좋은숙소, 외진데 있기때문에 주위는 조용하고 셔틀이 있어 센트렐까지는 쉽게갈수있음 너무 좋은뷰와 조식은 정말최고이며 힐링했음 인테리어 하나하나 신경안쓴데가 없을정도로 아름다움
Stayed 3 nights in Aug 2019
Response from Agus on Aug 30, 2019
Thank you for your really best review, this is very help us. We look forward to welcoming you in next future time Thank you and best regards

10/10 Excellent

stephane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superbe hôtel, à recommander.
Accueil fantastique, les conseils et la gentillesse de Karine sont exceptionnels (conseil pour les restaurants et les excursions qu'elle peut organiser) sans oublier l'accueil de tout le personnel. Le restaurant Terra Cota est super on y mange des plats très fins (le meilleur de Ubud voire de Bali. La chambre très confortable, belle salle de bains. La piscine avec vue sur les rizières est superbe. Tout est parfait. On peut y aller les yeux fermés, pour vivre un grand moment de plaisir.
Stayed 3 nights in Jul 2019
Response from Agus on Aug 30, 2019
Thank you very much for your really best review for us. We are very happy to hear that you really enjoy your stay with us. Once again thank you and we look forward to welcoming you again in next future time