Ratings based on 157 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
97% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from 日本

清潔で豪華なホテル

Posted Jul 13, 2015
Pros: 清潔。掃除が行き届いている。
Location: すぐ近くのネカ美術館。静かで日本語の説明があって とても楽しめます。
すばらしいホテルでした。何より清潔で アメニティなども至れりつくせり。さりげなく蚊取り線香も置いて下さっていたりして。 ただ、夜2回の停電の折、1回目は 結構長かったのですが 真っ暗な中 何もフォローがなくて 心配になってしまいました。
1 out of 5
by A verified traveler

Troublesome and unhelpful

Posted Jun 14, 2015
I booked a room for my wife and daughter who is four years old at a price that was within my budget. And the room was supposed to be 80 square meters (800 ft). The room was also suitable for 5 people, the booking information stated. To my surprise the room was probably not bigger than 30 sqm including the bathroom. Then they charged 300 000 rupees for an extra bed per day (!) for my daughter which I found unacceptable as I had booked for a price for 3 people. There was no info about this extra cost when I booked. I showed the staff my booking but they just repeated that they could not help and that I had to contract Expedia. We also have a baby of 10 months and the four of us had to sleep in the same bed. Rather tight! They said all this was Expedias fault and that I had to solve this myself with Expedia. But I didn't want to spend time or money to call back to my home country so that is how the staff and management left the situation. They could easily have solved this about the bed but just looked stupidly at me. I guess they do not care about having a satisfied customer. That the room is big enough for 5 people is a lie as there simply is not space enough. The breakfast was good, but I will never go back to a place with a service of such a low standard.
4 out of 5
Recommended
for Everyone
by A verified traveler from Perth, Western Australia

Tranquil Ubud (Balinese) charm at a great price!!

Posted May 11, 2015
Pros: Everything
This hotel excelled un Ubud charm with the stone structures, beautiful gardens features in the rooms. We booked the Deluxe Suite and found the room surprisingly spacious, lovely and clean had a large balcony with beautiful views onto the forest and rice terraces in the distance. All the staff were wonderful and made us feel very welcome. We had breakfast included and had a few of the other meals, there was a good selection on the menu and we enjoyed all the food. The two pools have also had great views over the forest, unfortunately we had quite a lot of rain so only used the pool once but both pools seemed like nice areas to relax & swim on a clear Ubud day. It is located about 2km from the main Bud centre, but we did not find that an issue as we used their free shuttle a quite few times to get to the Centre. I enjoyed our 3 night stay and wished it was longer.
4 out of 5
Recommended
for Personal Event
by Tadashi from インドネシア

部屋が広く快適でした

Posted Apr 24, 2015 on Hotels
最低ランクの部屋でしたが広く調度品もシンプルながらチープ感は有りませんでした 清掃も綺麗にされていましたがシャワーブースのガラスが水垢で曇っていた 撥水剤を塗れば簡単な手間で綺麗さ保てるのにと思いました あと一つ気になったのはクローゼットがバスルームに有る事 湿気を嫌う物は入れられない
4 out of 5
Recommended
for Everyone
by A verified traveler from perth australia

Great room in a wonderful quiet location

Posted Apr 5, 2015
Pros: Size of room quiet yet close to everything
Cons: Considering there is only 2 TV channels ( HBO & CNN) an addition of a DVD player would be good as DVD's are plentiful and cheap. Also Insect screens
As you would expect the staff were perfect Accommodation in a great location
5 out of 5
Recommended
for Everyone
by A verified traveler

Sehr gutes Preis-/Leistungsverhältnis

Posted Apr 4, 2015
Pros: Die ruhige und relaxed Lage des Hotels.
Cons: Bitte Gäste von Expedia nicht als Gäste 2. Klasse behandeln.
Location: In der Nähe gibt es Massagen und kleine Shops. Ansonsten ist man in ca. 15min zu Fuß im City Center. kleine Shops gibt es auch um dem Hotel.
Ein wunderbares Hotel in ruhiger Atmosphäre im Vergleich zum City Center und doch nicht zu weit entfernt davon. Sehr liebes und freundliches Restaurant Personal.
4 out of 5
Recommended
for Families
by su ling from Taiwan

房間清潔度再加強,可成為很好的飯店

Posted Feb 23, 2015 on Hotels
大致上都很滿意,唯獨房間清潔度可再加強
4 out of 5
Recommended
for Personal Event
by heesun from 한국

시설훌륭하고 객실도 좋으나 위치가 별로임

Posted Jan 14, 2015 on Hotels
조용하고 시설좋고 특히 욕실 넓어서 좋은데 위치가 셔틀없이는 못다녀요. 하루 4번 오가는 셔틀 외에 추가요금 지불해야는게 불편해요. 많이 안다닐거면 추천하지만 우붓시내 자주 오간다면 왕궁 근처 숙소 많으니 거기서 구하셔도 됨
5 out of 5
Recommended
for Getaway With Friends
by L D from Brisbane

Ubud retreat a sheer delight!

Posted Dec 24, 2014 on Hotels
Magic place and excellent service in the heart of Ubud. Loved the room and the decor, the pool and the people. wonderful!
5 out of 5
Recommended
for Personal Event
by patricia from Hong Kong

Relaxing beauty

Posted Dec 23, 2014 on Hotels
It is a great little boutique hotel. My room was just a few steps from the pool! It is a short drive to the main shopping area and within walking distance of. Spas and restaurants. The staff are polite and helpful.