Ratings based on 146 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
96% of guests recommend
4.7 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Australia

My home away from home

Posted Dec 2, 2014
I want to thank all the staff from Kupu Kupu Barong. I had such a good rest and the staff were so friendly and let me enjoy my space. The spa treatment was out of this world and I have a lot of massages back in Australia, but this is one of the best I had ever had. Room service was prompt and the food was lovely. The rooms were SO clean, and I enjoyed their new Jungle Deluxe Suite, it was a great price and in no way did that reflect on the standard of the room. I wanted a private feeling, and that is exactly what I got. The buggies were so helpful as I had two old injuries to my ankles, and when I call for the buggies to collect me, they were there in only minutes. I found the food and drinks at the restaurant very reasonable. Thank you all again, I will see you again soon. Ms Lulu
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Singapore

Incredibly peaceful! Exactly what I needed!

Posted Dec 2, 2014
Location: The location is set in the hillside outside Ubud. There are a lot of steps, rock pathways, and a couple of hills. The setting is harmonious!
I longed for a relaxing getaway and that is exactly what I received. The staff are amazing, the food was incredible, and the setting was peaceful! I treated myself to a massage in a jungle tree-house in an old mango tree, which overlooked the valley and the river far below. Getting a massage surrounded by nature, sounds of the jungle, and the babbling water was beyond belief!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Vegreville, AB, Canada

Beautiful rooms with the frfrieliest staff!

Posted Nov 30, 2014
Beautiful, spotless rooms with great decor. The most friendly, happy, accommodating staff ever! Restaurant had a great view with excellent food!
5 out of 5
Recommended
for Couples
by Oscarfrom barcelona

El mejor hotel de Ubud

Posted Nov 24, 2014 on Hotels.com
Hotel de lujo a muy buen precio. Estuvimos en una suite del "jungle retreat". Son nuevas y cuidadas al mínimo detalle. Nos hicieron un masaje en el mango tree spa, una cabaña con vistas al valle, perfectamente equipada y confortable. Quedamos muy contentos. Las masajistas, muy profesionales, nos hicieron un cuestionario antes de empezar. El restaurant de abajo también tiene vistas al valle. Todo el personal es encantador y nos ayudaron en todo momento, desde la recepción, hasta el checkout.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very pleasant stay.

Posted Nov 19, 2014
A little far out of town, but their shuttle service is excellent. Also the grounds are quite extensive, but again their shuttle (buggy) service is excellent. Just call and they are there within 5 minutes. Beautiful natural surroundings, and excellent staff.
5 out of 5
Recommended
for Couples
by A verified travelerfrom 埼玉県

森の中

Posted Nov 17, 2014
素晴らしい環境のホテルで、まずスタッフの対応が全員よかったです。 日本人のスタッフの方も積極的に日本人客に声をかけて、一生懸命対応されている様子でした。
4 out of 5
Recommended
for Everyone
by A verified travelerfrom australia

Service and security is excellent.

Posted Nov 16, 2014
The staffs are very friendly, helpful and thoughtful. Indeed i enjoyed my stay at this hotel. If you want a nice view, villa is the choice however if you are on lowrr budget, the standard room is just as good.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom w

The staff amazing, we got sick while there and the

Posted Nov 13, 2014
Staff so helpful and lovely. room so comfortable and special, totally loved our stay. thank you for trying so hard to please.
5 out of 5
Recommended
for Getaway With Friends
by Emmafrom Helsinki

Rauhallinen keidas keskellä viidakkoa!

Posted Nov 10, 2014 on Hotels.com
Hotelli oli todella hieno kun sen omalle alueelle pääsi. Hienot näkyvät, super ystävällinen palvelu. Kalliimpi verrattuna Balin yleiseen hintatasoon, Spa hinnasto oli todella hintava. Ravintolat olivat hyviä, kaksi uima-allasta. Private Villa oli todella hieno, omalla uima-altaalla. Täydellinen paikka rauhalliseen rentoutumiseen! Hotelli tarjosi myös kyydityksen kerran tunnissa keskustaan.
2 out of 5
by A verified travelerfrom India

Hotel on a steep hillside about 6 kms from Ubud.

Posted Nov 2, 2014
Pros: The pool
Cons: Honesty of publicity Shuttle to Ubud in evening The restaurant
Location: Go to Ubud, lots to see and do
We were placed in an annex building that has zero charm and at our arrival was still under construction. No charm and a long long walk to the main building and pool. Website did not mention that we would be in what is effectively a separate hotel. Resto overpriced and really rather poor, while breakfast was quite pitiful. Much was made of fact that we would have a 'butler' or someone dedicated to help us, and if that's your bag ... really just meant that the least thing took far too long. As all the interest is in Ubud, you 'll find that you have to take a shuttle in during the day and then in the evening you're stuck with zero-animation at the hotel and a poor resto..