Ratings based on 69 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
93% of guests recommend
4.3 Room cleanliness
4.5 Service & staff
4.1 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by chrisfrom perth australia

nice comfortable hotel close to all shopping

Posted Jun 20, 2014
Pros: centrally located to everything
Cons: maybe ramps instead of steps
Location: plenty of shopping centrally located between major shopping centers good night life entertaining
had relaxing stay very convenient to shopping and transport
3 out of 5
Recommended
for Families
by Harriefrom Sydney Aust

Great location and rooms, poor service.

Posted Jun 4, 2014 on Hotels.com
This hotel is in central Legian, if you want to be close to the shops and restaurants this is it. The pool rooms are great. You can walk out you door dive in the pool and swim over to the bar for a Bintang. Best buffet breakfast had in a long time. Service at the reception was polite but unable to assist. On our last day I asked about booking transport to the airport I was told there was no drivers available, this is with 10 hours notice. The was at lease 4 cars sitting in the car park , and there was when we left later that evening. They did not offer to get transport elsewhere, I was left to walk into the street an organise myself. I have never experienced this before . Unacceptable lack of service.
4 out of 5
Recommended
for Couples
by A verified traveler

Nice hotel good location

Posted May 3, 2014
Pros: Location private pool & very helpful friendly staff
Cons: It does need an update & the cost to drink in the hotel is a little to high
Location: Great location bars restaurants right out side door beach 10minute walk I think Legian is the best place to stay in Bali
This is a small hotel we didn't use the hotel a lot as it's in a great location all you could need right outside your door, we stayed in a private pool villa with was nice the pool was more then big enough for the too off us. Well worth the stay
4 out of 5
Recommended
for Business Travelers
by Katherinefrom Adelaide South Australia

Tom and I had a very relaxed short stay

Posted May 2, 2014
Pros: It was wonderful to be able to use a shower room after we had checked out. I thought this was great customer care and service.
Location: The location for us was great as it is near our business and made it very easy to walk there each day.
We had a short stay to visit family and friends and to be near our business interests. The Hotel staff were very friendly and happy to assist in any way required. They were also helpful in educating us about Balinese culture. Facilities at the hotel were very good and the bookshelf to find a book to read was a fantastic advantage. I left my books there for others to enjoy when I departed. The breakfast and meals were very nice. We had several visitors to the Hotel and thet\y were received with warmth and respect. We will come again! Sampi jumpa lagi:)
3 out of 5
by A verified traveler

Good location. Great pool. Very disappointing room

Posted Mar 19, 2014
Cons: The bedrooms need better lighting, bedroom furniture, mattress and bedding all desperately need updating.
The rooms are very dark and out of date. The bedding wasn't nice. I really didn't like any of the rooms. On the bright side, it is a vary good location, great pool and breakfast.
4 out of 5
Recommended
for Everyone
by Maria Cristina

great affordable place

Posted Mar 5, 2014
Loved the breakfast, loved the room location (101), loved the pool access, loved the ease of the place.
2 out of 5
by A verified traveler

Hotel is OK but Terrible WiFi

Posted Mar 3, 2014
Pros: Pool, staff
Cons: WiFi. Some good English TV Channels
Location: If you want Bintang T Shirts, location is perfect. All shops the same. Nothing new. No fantastic restaurants nearby.
You have to leave Hotel to get good WiFi. WiFi only available at Restaurant but most times is either very very slow, or not available. No WiFi in rooms. Pools rooms have no view from rooms. In house Movies do not work. Most movies break up and you cannot finish watching the movie. They must only buy the very cheap low quality copy movies. Only 2 other channels in English. ABC and Hong Kong. Both not worth watching. Breakfast reasonable. Staff very helpful. Cost $22 to make a phone call back to Australia from room. Good Pool.
4 out of 5
Recommended
for Everyone
by A verified traveler

good hotel

Posted Feb 27, 2014
Pros: friendly staff,nice clean hotel,good location.
Cons: paint walls around pool and outside bath abit mouldy.Don't use frozen vegies on pizza.
Location: Right in the heart of Legian
kuta lagoon resort is a nice hotel in a good location,stayed in a pool villa for 2 nights the only bad thing I can say is could use a karcher and a paint aroung private pool and the outside bath,a bit mouldy only because of the weather.
5 out of 5
Recommended
for Everyone
by Ankurfrom India

Beautiful Hotel, Fantastic Staff and great Atmosph

Posted Feb 5, 2014
Pros: rooms, staff and location
Cons: Can have more vegetarian items in food menu.
I stayed there for 6 days and the experience was fantastic. I stayed in private pool villas and the rooms are very clean, pool was also great. The beach is 10mins walking from the hotel and it is situated in middle of famous. The staff always greets you with smile and are always ready to help you. Very comfortable stay. Highly recommend.
5 out of 5
Recommended
for Everyone
by A verified traveler

Awesome!!

Posted Jan 22, 2014
Great location amazing friendly staff very relaxing not too busy only thing that annoyed me was there's only wifi available in the restaurant not in the rooms but other then that I loved it!!