Ratings based on 155 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom TOKYO
Posted May 15, 2015
for Everyoneby A verified travelerfrom 日本
ガーデンビューPosted Apr 20, 2015
for Everyoneby A verified travelerfrom Washington, DC
Nice resort but staff harasses youPosted Mar 22, 2015
Cons: Everybody needs to calm down.
For every person that stays there are 10 staffers watching you. We felt uncomfortable by the way they treated us. It was an overly nice "we are watching you" way, which was strange since we are well dressed, respectable American businessmen. They don't seem to understand the American culture at all - we don't want to be followed and we don't want to sit in a restaurant with 4 staffers staring at us waiting for us to order something. What was particularly annoying is everywhere you go in the resort they ask you your room number - you probably get asked 12-15 times a day, no lie. Anyone else who stays here will understand exactly what I am saying. It's all just too much. Relax, you have a gated community and plenty of security people, you don't need to harass your guests and make them feel like they something isn't right.
for Everyoneby A verified travelerfrom Brisbane, Australia
Peaceful and beautiful in many waysPosted Feb 25, 2015
Pros: We liked all that we experienced at this resort.
Location: We didn't explore the area except for an hour visit to the Ubud markets which we didn't like. It was too hot, all the stalls were very much the same.
Looking forward to another stay sometime, but next time would like to experience a villa with private pool. The staff were so attentive and willing to help in any way to make our stay comfortable. They were always happy and courteous. The buffet breakfast which is included in all accommodation tariffs, was always a treat to start each day. We loved walking down to the riverside café for a coffee. We loved the views to the creek below. It rained heavily while we were there one day and it was glorious to see the rain making the leaves glisten. We didn't indulge in a visit to the spa this time, but a walk through it indicated to us that it was top class. The gift shop had good quality reasonably priced items for sale. We did our gift buying there as it was much better than anything we saw in Ubud. Our flight wasn't until 11.35 pm the day of check-out, so we asked if we could stay and use the facilities for the day. They offered this openly, and advised us of the lounge available where we enjoyed showers with toiletries and fresh towels provided, before we left late afternoon for the airport. We cannot fault our stay. It was superb.
for Couplesby Tobiasfrom Lidköping
BeautifulPosted Feb 16, 2015
Beautifully located, we were looking for a relaxing place to stay, Maya Ubud gives you that. This is a little bit more expensive then we usually stay att and that is something you notice in the service and the area.
for Everyoneby A verified travelerfrom Minneapolis, MN, USA
Fantastic hotel in an oasis of peacefulness!Posted Feb 5, 2015
Pros: The beautiful infinity swimming pools, the calm relaxing atmosphere, the spa, the breakfast buffet, kind staff, and the location.
Cons: It would be great to have shuttle service later than 5pm if possible, and ceiling fans in the rooms as an alternative to air conditioning.
Location: The location was great - close enough to downtown to take an inexpensive taxi or the free hotel shuttle, but away from the hustle and bustle of Ubud.
I stayed at Maya Ubud by myself for 4 nights just to relax. It surpassed my expectations! I almost didn't want to leave the hotel, it was so peaceful with so many relaxing options - two pools, a great spa, nature walks through the grounds, morning yoga classes, and a beautiful rice field to walk through just next door. I ended up going into town just late afternoons/evenings and staying at the hotel most of the day, which was perfect. The breakfast buffet was also fantastic, with so many options of food and juice - wonderful! There is a free shuttle from the hotel to downtown from 9am-5pm. I had thought that maybe the hotel was too far from the center of Ubud and that I would need to book another hotel downtown for at least one night to experience the evening dances in the temples. Not true. It was only a 10 minute ride into town and catching a taxi back to the hotel was safe and no problem, only $4. I would recommend this hotel to solo travelers if they are looking for some rest and don't mind keeping to themselves a bit, or of course to couples, as it was a beautiful, romantic hotel as well. The hotel was able to arrange excursions with their drivers or even some other group tours as well. Just to be aware, however, that the prices were quite a bit higher if you book through the hotel, so you might want to compare prices with drivers in town. That said, the hotel staff was terrific and did their best to help with anything I asked for. Great hotel - highly recommend!
for Couplesby Thomas Wfrom USA
Great resort, but NOTHING here should Feel PettyPosted Jan 31, 2015
Great stuff! Staff supportive and friendly to a fault, actually. Rooms are lovely in the main building. We were given a corner deluxe room (217) with two terraces on different sides, with different gorgeous views. My wife did the exercise classes daily, all good. The place is isolated, which is beautiful and serene on the one hand, and a tourist trap on the other. They turn the shuttle off at 5:00, offer a triple-priced service into town for the evening, then overprice special dinners which, although delicious, include dessert but NOT tea or coffee, which is extra. It seems petty to charge a high rate for a special dinner, and then extra for the tea/coffee accompanying the final course.
for Familiesby Miranfrom 서울, 한국
자연과 한가함 속에서의 여유Posted Jan 21, 2015
자연 속에서의 아름다운 하룻밤을 보냈네요
for Couplesby derekfrom Singapore
Amazing getawayPosted Jan 8, 2015
My stay at Maya Ubud was pleasant and memorable. the front desk reception was friendly and attended to my needs. As it was my fiancée birthday one day, they specially prepared a complimentary birthday cake for us. Even though we return back to our hotel late at night, they still remember to send to our room, it's a really nice touch. The infinity pool is amazing!
for Everyoneby A verified traveler
Fantastic locationPosted Jan 6, 2015
Location amazing. The spa and outdoor pool area fantastic. Service excellent. Only problem the accommodation was a tight squeeze for three people given price charged!