2 outdoor pools, sun loungers
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Reviews of Pandana Boutique Hotel

3 out of 5
Pandana Boutique Hotel
Jl. Pandana, Tamarind Beach, Lembongan Island, Bali

Reviews

8.8

Excellent

Rating 10 - Excellent. 27 out of 46 reviews" "
Rating 8 - Good. 12 out of 46 reviews" "
Rating 6 - Okay. 5 out of 46 reviews" "
Rating 4 - Poor. 1 out of 46 reviews" "
Rating 2 - Terrible. 1 out of 46 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

8.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Lucy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have just spent 6 nights at Pandana. Had the most lovely time, unfortunately cut short because of our error in boat bookings. The views from the pool are absolutely breathtaking and the atmosphere is so tranquil, we were able to see the Bali mount range and Mt.Agung while swimming. Definitely the relaxation retreat we needed. The food and drink from the restaurant and bar were fresh, delicious and generous. The staff were so welcoming and lovely to communicate with, they helped with snorkeling, bike hire and taxi’s to restaurants. Highly highly recommend Pandana, nice and private with a lovely jungle feel. Thank you Trish and staff! :)
Stayed 7 nights in Oct 2023

10/10 Excellent

Paula Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and friendly. The meals were also great. Overall a very relaxing environment. The grounds were well kept with two wonderful pools. Sensational ocean views. The motel is full of charm would recommend to any of our friends.
Stayed 7 nights in Oct 2023

2/10 Terrible

Erika

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
I chose this hotel based on reviews and it was a letdown. The linens were stained, holes in the walls, stained furniture, a cabinet didn’t open, another had cobwebs in it and overall just a filthy room. We were the only guests and had asked to change rooms but the staff was not able. Be aware that it’s at the top of a hill and taxis do not drive there so you will have to walk with your luggage. We checked out after 2 hours.
Stayed 5 nights in May 2023

10/10 Excellent

Maura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely small hotel in a quiet area. Great views. Lovely pools. Simple breakfast. Be aware there are steps up to the resort.
Stayed 1 night in Apr 2023
Response from TD on May 1, 2023
Hi Mara, we are so happy you had a great stay. We hope your celebrations went well, thanks for staying with us, kind regards Team Pandana

10/10 Excellent

Pekka

Stayed 6 nights in Aug 2022

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020
Response from Trish on Mar 3, 2020
Hi John, thanks so much !! We feel so good when we know you had a great stay, hope to see you again, kind regards Trish and the Team

10/10 Excellent

Chasity

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
Beautiful setting, great staff, special little touches throughout.... like cold washcloths to put on your face and neck to cool off on arrival. Bali is HOT!
Stayed 2 nights in Nov 2019
Response from Trish on Dec 4, 2019
Hi Chasity, we are so happy you had a great stay and thanks so much for taking the time to give us a great review, hope to see you again, kind regards Trish and the Team

10/10 Excellent

Jessieanddarrel, Regina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were friendly and accommodating. The feel was a lot like being with family, friendly and helpful. The pools were nice to have. The view was exquisite and the food and pricing were affordable.
Stayed 3 nights in Apr 2019
Response from Doons on May 10, 2019
Hi, thanks so much for your time and kind words. It was lovely to meet you both , I really enjoyed our chats and time together. Hope all your plans come true, kind regards Trish and the Team

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
Enjoyed a week stay, Trish and her team went above and beyond to help make our stay comfortable & enjoyable. Having 2 pools in the hotel, meant no overcrowding, and the view from the top pool was amazing. Room was cleaned daily and food at the restaurant was tasty and convenient.
Stayed 11 nights in Jun 2018
Response from Trish on Jul 18, 2018
Hello and thanks so much, we loved having you all here and we hope to see you back again. Hope the last of your holiday went well, kind regards Trish and Team

4/10 Poor

Gadi

Disliked: Cleanliness, property conditions & facilities, room comfort
Lots of badly maintained items. My son leg was cut
Good potential but maintained badly
Stayed 6 nights in Jul 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise
The new owner took over a month ago and you can already see lots of improvements. I can't wait to go back and see it all done. Our stay were exceptional.
Stayed 4 nights in Jun 2017
Thank you so much, we have certainly been working hard to get a fresh new look. Hope you enjoy it even more when you return, kind Regards Trish and Team

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice chill, amazing view.
I really loved Pandana, for its awesome shady gardens throughout the Hotel. Food was some of the best we had on the island with very reasonable prices. Staff were very friendly and willing to help out with any questions or bookings we needed to make. Thanks Pandana, we'll be back.
Response from chris on May 23, 2016
Thank you for taking the time to post about Pandana and we are so happy you had a lovely time with us here on the island. we are also happy you enjoyed our food we do take pleasure in cooking for our guests..Again thank you and we hope to see you back.

10/10 Excellent

AlexB, San Jose, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome guesthouse with best sea views
Highly recommend this place. Very quiet and peaceful location, but, could be difficult to find yourself. Usually you'll get a free transfer from the boat service so shouldn't be an issue. Feels like paradise, has 2 pools with great views. The pools are small but one of the pools is deep, maybe 7' or so. Facilities well maintained. The whole guesthouse has less than 10 rooms, so it's very private, you rarely see other people unless in high season. We were very happy with the choice and also location is near mushroom bay which is the only swimmable beach on the island.
Response from Chris on May 23, 2016
Thank you for you review and we are intending to add to our breakfast choices. We are very happy that you enjoyed your stay with us here at Pandana and we hope to see you back one day.

8/10 Good

Leanne, Ocean Grove

Liked: Staff & service, room comfort
Place with a View
Pandana Guest House has a lot going for it- amazing views overlooking Tamarind Bay down to playgrounds , laserations and ship wreck bay. The staff here are just lovely and helpful . The breakfast lunches and dinners quite good. Small choice but adequate . Two swimming pools gave us space. The rooms when new would have been top notch but over time you can see it getting a little shabby and unloved! A little TLC would go a long way. Fix the broken towel rail. Repair the shelves in the robe or replace them. Replace the broken mosquito rail a over bed. Teach the cleaners to wipe down walls that are marked with cleaner. Disinfect the bathrooms/toilets when doing a daily tidy. It would have a good income coming in to keep on top of some of these things, but if up keep is not done the reviews may get worse. Just want to encourage the owners to keep this going as a good business there needs to be 'repair and replace' attitude.

6/10 Okay

Lenny, Austarlia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel But Remote
This was a very nice hotel presented very well and with wonderful views but for us to isolated.

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff weren't very friendly, room was full of spider webs and there were stains all over the sheets.

6/10 Okay

Nikki, New Zealand - Auckland

Facilities: Modest, Typical, rooms clean; tidied daily; Value: Fair price, Included a modest brekkie; Service: Basic, Inoffensive, one unmade bed; ; Cleanliness: Hygienic , Tidy, Clean; Can hire scooters directly from them at competitive rate; Can leave bags whilst awaiting transfer- very safe and trustworthy

8/10 Good

Tom, New Zealand

Liked: Cleanliness, property conditions & facilities
Facilities: 2 pools: lush setting; Value: Reasonable, breakfast part of deal; Service: no sheets on 1 bed 1st ni; Cleanliness: Lovely; Lovely spot, rogh access but worth the tranqulity. Suits families couples etc

10/10 Excellent

Rose, New Zealand - Auckland

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Bel, Perth WA

Liked: Cleanliness, staff & service
Quiet location with great views and friendly staff
Our family had a great stay at Pandana. Knowing where the hotel was located, we hired motor bikes for our stay and were free to travel all over Nusa Lembongan and Nusa Cenigan to our favourite places and restaurants. It was a short walk down the hill to get a boat to go snorkelling or fishing. The food and drinks/mini bar were cheap by comparison to other places we have stayed. The food was excellent. The room was great. The only negatives were the lack of hot water and strong chlorine in the pool. We stayed 9 nights and probably only had hot water for 3 of them. Given the hot weather and the great pool, it wasn't that big a deal.

10/10 Excellent

Kristy, Australia - QLD - Gold Coast

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Nice ; Value: Inexpensive; Service: Outstanding; Cleanliness: Lovely; Out of all the food we ate while on nusa lombongan pandana was the best.

8/10 Good

Jodi, Australia - NSW - Port Macquarie

Liked: Staff & service, property conditions & facilities
Facilities: Nice ; Value: Affordable; Service: Good; Cleanliness: Nice;

10/10 Excellent

Adrian, Australia - VIC - Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Above average; Value: Great deal; Service: Professional, Respectful, Courteous; Cleanliness: Beautiful; easy walk down to the beach

8/10 Good

michael, Australia - WA - Perth

Liked: Staff & service, property conditions & facilities
Facilities: Good; Value: Acceptable price; Service: Friendly, no service on Idul Fitri; Cleanliness: Clean; need a map in room, got lost a few times

10/10 Excellent

Carol, Australia - QLD - Gold Coast

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Home away from home; Value: Great deal, Bargain, Fantastic; Service: Go the extra mile, Outstanding; Cleanliness: Beautiful;

10/10 Excellent

Terry, Australia - WA - Perth

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Outstanding; Value: Fantastic; Service: Remarkable;

10/10 Excellent

Alyce, Australia - QLD - Gold Coast

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Nice ; Value: Fantastic; Service: Courteous; Cleanliness: Lovely; beautiful staff

10/10 Excellent

Scott, Australia - QLD - Sunshine Coast

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Shane, Australia - WA - Perth

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Modern; Service: Friendly; Cleanliness: Faultless; The bar has reasonable Australian wines on offer at good prices. The staff are great and make you feel like you're at home, nothing is trouble

10/10 Excellent

Lucy, Australia - WA - Fremantle

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Everything you need ; Value: Fantastic; Service: Outstanding, Always with a smile; Cleanliness: Spotless;

8/10 Good

Craig, Australia - NSW - Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Above average; Value: Reasonable; Service: Outstanding, Helpful friendly; Cleanliness: Spotless;

10/10 Excellent

john, Australia - WA - Perth

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Modern; Value: Inexpensive; Service: very friendly staff; Cleanliness: Spotless;

10/10 Excellent

Annie, Australia - NT - Regional NT

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Above average; Value: Great deal; Service: Go the extra mile; Cleanliness: Beautiful;

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Home away from home; Value: Fantastic; Service: Outstanding; Cleanliness: Beautiful; It was fabulous

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Disliked: Cleanliness
静かな景色の良いフレンドリーな宿
高台でプールからの景色が良くのんびりするのには素敵です。 バイクのみしか前の道路はつかないので静か。 朝食は5つくらいからの選択制。バナナ＆ハニーのクループ美味しかった。夜もカレーを食べてみた。お手頃だし私は美味しかったがココナッツが嫌いな相方にはいまいちだったようです。 従業員さんは部屋数が少ないので基本的にみんな覚えているよう。英語ができないのであまりコミュニケーションできないのが残念なぐらいフレンドリー。 掃除は日本のレベルを求めるのは無理だと思っているのでそこには目をつぶる必要があります。 シャワーはほぼお水なのが少し辛いかな。 周辺徒歩5分以内にビーチとお店も数件、ビーチはどちらかというと岩場。泳ぐ雰囲気ではなかった。 歩くのがそこまで苦ではない私は、マッシュルームビーチ周辺のレストランやスパも歩いて行きました。 現地の人にはバイク乗ってこないの？迎えはこないの？と不思議そうにされましたが。
Stayed 2 nights in Aug 2019
Response from Trish on Aug 17, 2019
Hi, thanks for choosing to stay and we are happy you had a great stay, kind regards Trish and the Team

10/10 Excellent

marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2019
Response from trish on Jan 10, 2019
Hi, thanks for taking time to give is a review. I hope the day trip went well and the rest of your trip a success, kind regards Trish and the Team

6/10 Okay

Simo

Ok hotel
There's a great view from the top pool and owner is a really nice person. Bungalows are ok if you don't mind a few bugs inside. Mosquito net would definitely be a good improvement as there's geckos up in the ceiling and we had to clean their feces as a daily basis from the bed.
Stayed 7 nights in Dec 2018
Response from trish on Jan 9, 2019
Hi , thanks for sending your feedback.Geckos and mosquitos are a part of tropical life and can certainly be challenging. We do not kill the geckos as they eat the mo squitos. The best way to keep mosquitos away is air movement, which is why we have large fans above the beds. If you put mosquito nets up it stops the air movement and if you get a mosquito inside the net you will be worse off. We hope the rest of your trip went well, Cheers Trish and the team

10/10 Excellent

A & I, München

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tolle Bungalows mit fantastischem Ausblick
Die Anlage liegt weiter oben am Berg wodurch man einen fantastischen Ausblick auf das Meer und nach Bali hat; ganz besonders vom oberen Infinity Pool und der Terrasse. Von dort aus kann man einige Spaziergänge zum Meer machen. Dafür sollte man jedoch eine Taschenlampe unbedingt für den Abend dabei haben. Die neue Besitzerin hat die Anlage vor 3 Monaten übernommen und sie liebevoll mit viel Geschmack und Stil renoviert. Überhaupt ist dort eine sehr herzliche Atmosphäre, wodurch man sich gleich sehr wohl fühlt. Es gibt ein kleines Restaurant, so dass man in der Dunkelheit nicht mehr unbedingt vor die Tür muss (keine Straßenbeleuchtung). Wir haben uns sehr wohl gefühlt und können das Hotel bestens weiterempfehlen.
Stayed 7 nights in Sep 2017
Response from Trish on Oct 12, 2017
Hi thanks for taking time to give us a review. I think your idea of chairs in the rooms is great and we are looking into it. So many ongoing renos to do. Was great to have you here and we hope the rest of your trip went well, cheers Trish and the Team

8/10 Good

Andreas

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2017

8/10 Good

Verified traveler

Liked: Cleanliness
Stayed 3 nights in Jul 2017
Thanks for taking the time to post a review. As we have just taken over Pandana your feedback is valuable to us we work towards that 5!!!!!, Cheers Trish and the team

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mooiste van t eiland
Prachtig gelegen hotel. Ligt wat afgelegen, maar uitzicht maakt alles goed. Goede WiFi loze kamer met grote badkamer. En zitje voor het huis. Zeer lief en behulpzaam personeel.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Dejligt sted at opholde sig
Dejligt sted, der overrasker positivt, hvis man har været inde på deres hjemmeside. Man kan næsten ikke undgå at få et hjertelig forhold til personalet, der er usædvanligt venlige og hjælpsomme.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店的饭菜很好吃，服务态度亲切，房间打扫的整洁干净，洗澡水很热很舒服。酒店有两个游泳池，让我们得到了充足的放松

10/10 Excellent

YUKO, Osaka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Queit and neat geust house ever!
Hotel stuff are quiet but very nice friendly people! The room has a queen size bed and an extra bed for only me. It has a hot shower and nice clean toilet. A few choices for breakfast and enough menu you want to choose for lunch and dinner. Meals includes a traditional Indonesian cuisine and delicious! 2 pools and one in front of the restaurant outside and you see the ocean from there. Sunset is beautiful. Location is on the cliff so not much to do around there. Need a motor bike or bus to get to the top of the cliff where the hotel is. I definitely come back there! Thanks!

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
magnifique hotel
Nous sommes restés 4 jours dans l hôtel. Éloigné du centre (moto indispensable que nous avons louée directement à l hotel) l hôtel offre une magnifique vue sur la mer depuis les hauteurs. Le bungalow que nous avons eu était très spacieux, la salle de bain très grande et neuve.Deux grandes piscines avec de beaux transats. Petit dejeuner pas tres copieux. Un super rapport qualité / prix pour l ensemble.

6/10 Okay

June, Kbh

Disliked: Room comfort