Ratings based on 68 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
90% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.3 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
by A verified travelerfrom Perth

Lively hotel on the mountain

Posted Jan 27, 2015
Pros: The style and location
Cons: Hot water system, quiet environment
Location: Free shuttle bus to Kuta and Jimbaran beach, and you can find a driver across the road if you want to go somewhere further, like Ubud
The villa is lively and has it own swimming pool, which is nice and easy accessed. But it is a bit old and need renovation and check up for some parts. There is no hot water in one room of the villa. And we are woken up every morning by the roosters and dogs nearby. But the staff are friendly and the breakfast is good.
4 out of 5
for Everyone
by A verified travelerfrom Perth, Australia

Lovely Villa, traditional decor, great for family

Posted Jan 25, 2015
Pros: Spacious layout, traditional Balinese architecture & decor, comfortable beds, lovely gardens. The staff were very friendly & helpful.
Cons: The Room Service menu. Either the hotel should improve the quality (its not cheap, but its also not good) or they should list outside dining options.
Location: 2 minute shuttle to beach, 5 min taxi to food options, 25 min taxi to kuta/ water bomb. 1 hour to Bird Park, 75 mins to Ubud.
We had a 3 bedroom villa for our family of 6. The combination of the private pool (about 1m deep) & the shared pool (circular large pool, 1.4m deep & shared between 4 villas, but usually empty) meant that our kids could swim all day, every day, which was perfect. Very comfortable beds, lovely lay out, comfortable semi enclosed living area. Good to note that villa is a combination of small buildings - 1 for the main bed/bath, 1 for two bedrooms/bathrooms for our kids (2 story), 1 for living area & kitchen. The only drawback was the food. The inclusive breakfast was fine, something for everyone, but the room service menu items were terrible. They do not have a 'restaurant', and so this is maybe not surprising. However, great room service food is essential when you've had a long day out and you can't face another outing. We recommend researching close by options in Jimbaran, some (Grocer Grind, excellent quality) even have delivery service which we discovered on our last day.
5 out of 5
for Families
by A verified travelerfrom Brisbane

Nice hotel, great relaxing location

Posted Jan 22, 2015
Pros: Comfortable hotel with everything you need. Friendly staff, reasonable priced food, great breakfast every morning. Had own small pool in villa.
Cons: One challenge would be the roadside noise which can't be changed. Only really noticed on first morning though.. Kitchen utensils could be provided
Location: Jimbaran beach is clean and swimmable and nice walk along beach (about 30-45 minutes) to other restaurants. Massage & a few shops available close by.
Had a relaxing stay. Could relax in villas all day - with TV movies, free Wifi, room service and in-villa massage or stroll along Jimbaran Beach. Short day trips with driver on South Bali (Nusa Dua) easy and Ubud day trip possible with kids as well. BBQ seafood dinner on Jimbaran a great experience too. Two bedroom more difficult with younger kids as are completely separate villas (but next to each other so OK if older kids) Plenty of room for additional beds though. Villas were large and comfortable. Kids can live in the pool if they want to! Great stay at Bali.
4 out of 5
for Couples
by A verified travelerfrom Perth, WA

Relaxing Bali hideaway

Posted Dec 2, 2014
We have returned to these villas many times as it is in a quiet location yet still easily accessible by car/scooter to beaches, airport and Kuta area. We love the private pool and outdoor living area with traditional bali style. Staff are always great and the villa well maintained, freshly painted and very clean, although some things in need of replacement. If you like to be away from the busy chaos then you will enjoy staying here.
5 out of 5
for Families
by A verified travelerfrom Australia

Beautiful villas

Posted Nov 3, 2014
Pros: Beautiful private villa with your own little pool.Shared pool close to villa.Very friendly staff.Free shuttle down to the beach.Fantastic massages.
Cons: Some renovation wouldn't hurt.Had a uncomfortable mattress.Had a dint in the middle.Pillows are way to thick!
Location: Great seafood restaurants right on the beach.Candles everywhere,which creates a very nice atmosphere.
We are a family of five and stayed in a beautiful 2 bedroom villa.Kids and parents had each a villa for themselves.Kids loved the private pool and the big shared pool ,which is right next door.Very relaxing holiday!
5 out of 5
for Families
by Jingfrom Ottawa

ns stay whi a big family

Posted Oct 29, 2014 on Hotels.com
ns expirence.we were pretty enjoy it with my family. the only thing not very enjoy is my family wanna cook, the owen is not work.
5 out of 5
for Families
by Jingfrom Ottawa

will come back again

Posted Oct 29, 2014 on Hotels.com
super good expirence
4 out of 5
for Everyone
by A verified travelerfrom Melbourne

Convienient location and good customer service

Posted Oct 27, 2014
Pros: Location, big rooms, villas are huge and comfy
Cons: Breakfast service
Breakfast was repetitive and cold mostly. 24*7 customer service and great in villa massage, cheap and effective in house services
3 out of 5
by A verified traveler

Poor maintenance

Posted Sep 12, 2014
Pros: Great idea, bad implementation.
Stayed there 5 nights in a 4 bedroom villa. 1 room - shower doesn't work 1 room - Cold shower only and there's almost no water coming out of the bath, it took 15-30mins to run (At least there's hot water. I only turned the hot tap on) A little far from everywhere so limited option on convenient transportation services. Tried to book a restaurant through the hotel. Since there are three in Bali, the guy at the front desk booked the one 20 mins drive away instead of the one down the road. When requested to book the closer one, he pretended to call and said it was full. We went to the restaurant anyway and when we got there, there restaurant was absolutely empty (in fact, we were the only table). I couldn't help but suspect that he was trying to get more taxi fare for his friend opposite the hotel. Apart from the above experience, most staffs are friendly and helpful.
4 out of 5
by Garyfrom Adelaide

Nice setting-privacy

Posted Sep 12, 2014 on Hotels.com
Staff are excellent, food prepared on site , is very good, no need to travel to restaurants. Is our second stay at Pat Mase, and will visit again . Good and relaxing setting with Villas surrounded by second big pool for serious swimming