Outdoor pool, pool umbrellas, sun loungers

Reviews of Prama Sanur Beach Bali

4.5 out of 5
Prama Sanur Beach Bali
JL Cemara Sanur, Denpasar, Bali

Reviews

8.4

Very Good

Rating 10 - Excellent. 378 out of 1001 reviews" "
Rating 8 - Good. 451 out of 1001 reviews" "
Rating 6 - Okay. 124 out of 1001 reviews" "
Rating 4 - Poor. 36 out of 1001 reviews" "
Rating 2 - Terrible. 12 out of 1001 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
4th time staying and will keep coming back
Stayed 7 nights in Apr 2024

10/10 Excellent

Supamas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable environment. Well management. Staff very friendly and helpful.
Stayed 7 nights in Apr 2024

6/10 Okay

Harsh, Singapore

Traveled with family
Liked: Amenities
Disliked: Cleanliness
Rooms need renovation badly. Dark and washroom was bit smelly. Everything else was good. Big property with very good location.
Stayed 2 nights in Apr 2024

8/10 Good

Ross, Lake Clifton

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The property and staff great Food is expensive The small warung is great value Beware of ladies at massage tables on beach front walkway
Stayed 7 nights in Mar 2024

10/10 Excellent

Marc

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice resort, good value for money.
Stayed 7 nights in Mar 2024

8/10 Good

Ann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for walking and good restaurant options within a few mins walking Friendly staff Bed very hard and old Room availability was over an hour late Pool cold
Stayed 5 nights in Mar 2024
Response from PramaSBH on Apr 1, 2024
Dear Ann,Thank you for taking the time to leave a review! We're thrilled you enjoyed the walkable location with great restaurants nearby, and that our staff provided friendly service.We sincerely apologize for the discomfort caused by the firm mattress and the delay in receiving your room. We strive to ensure all our rooms are comfortable and available on arrival, and we'll definitely be looking into these shortcomings to improve the guest experience.Regarding the pool temperature, we take guest comfort very seriously. We'll investigate the pool heating system to ensure it's functioning properly and providing a comfortable swimming experience.We appreciate your feedback and hope to host you again soon, with a softer bed, a prompt check-in, and a refreshing dip in the pool!

8/10 Good

Rei

Traveled with family and small children
Liked: Staff & service
The hotel is good for it’s price point. Pools are nice and big. Kids splash area is good. Direct beach access is great. Hotel is dated.
Stayed 5 nights in Mar 2024
Response from PramaSBH on Apr 1, 2024
Dear Rei,Thank you for your review! We're thrilled to hear you enjoyed the pools, especially the kids' splash area, and the convenience of direct beach access. It sounds like you had a great family time here.We appreciate your feedback about the hotel feeling dated. We're continually striving to improve our facilities, and your comments help us prioritize future renovations.We hope to welcome you back again soon!

8/10 Good

Stephen Francis, Wembley Downs

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying here (last time was in December 2022). Great staff throughout the hotel, and an excellent breakfast catering for all tastes. Several niggles in the room, some of which were fixed by housekeeping and maintenance after reporting them: no face cloths or hand towels initially, kettle would not switch off automatically, usb charging point didn't work, many of the tv channels were unwatchable due to signal, old off-white towels supplied, bathroom sink plug mechanism worked intermittently, ice compartment in fridge frozen over. A planned maintenance programme would avoid a lot of these issues and enhance customer satisfaction. The hotel is in a great beachfront location and has many food and drink options. It also has nice gym and pool facilities.
Stayed 8 nights in Jan 2024
Response from prama on Feb 29, 2024
Dear Mr. Stephen Francis,First of all, we would like to say Thank you for choosing Prama Sanur Beach Bali for your stay and we are very appreciative of your time for review here. Thank you for your honest and positive feedback on our Hotel. And we are very glad that you are enjoying your holiday here. Hope to welcome you back soon in near future. Regards, Prama Sanur Beach Bali

10/10 Excellent

LIUDMILA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, great pools!
Stayed 11 nights in Jan 2024
Response from prama on Feb 29, 2024
Dear Ms. LIUDMILA,First of all, we would like to say Thank you for choosing Prama Sanur Beach Bali for your stay and we are very appreciative of your time for review here. Thank you for your honest and positive feedback on our Hotel. And we are very glad that you are enjoying your holiday here. Hope to welcome you back soon in near future. Regards, Prama Sanur Beach Bali

8/10 Good

Christopher

Liked: Cleanliness, staff & service
Great place for the family
Stayed 13 nights in Dec 2023
Response from prama on Feb 1, 2024
Dear Mr. Christopher,First of all, we would like to say Thank you for choosing Prama Sanur Beach Bali for your stay and we are very appreciative of your time for review here. Thank you for your honest and positive feedback on our Hotel. And we are very glad that you are enjoying your holiday here. Hope to welcome you back soon in near future. Regards, Prama Sanur Beach Bali

10/10 Excellent

C

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from prama on Feb 1, 2024
Dear Ms. C,First of all, we would like to say Thank you for choosing Prama Sanur Beach Bali for your stay and we are very appreciative of your time for review here. Thank you for your honest and positive feedback on our Hotel. And we are very glad that you are enjoying your holiday here. Hope to welcome you back soon in near future. Regards, Prama Sanur Beach Bali

10/10 Excellent

Keith

Liked: Cleanliness, amenities, property conditions & facilities
Clean and spacious, room was nice. Hotel should have provided transport to and from centralised shopping centers........ Bali collection. Discovery shopping center, etc
Stayed 4 nights in Dec 2023
Response from prama on Jan 2, 2024
Dear Ms. Keith,First of all, we would like to say Thank you for choosing Prama Sanur Beach Bali for your stay and we are very appreciative of your time for review here. Thank you for your honest and positive feedback on our Hotel. And we are very glad that you are enjoying your holiday here. Hope to welcome you back soon in near future. Regards, Prama Sanur Beach Bali

10/10 Excellent

Joseph

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel in a very family friendly area. just outside are some good bars with live music.
Stayed 3 nights in Dec 2023
Response from prama on Jan 2, 2024
Dear Mr. Joseph,First of all, we would like to say Thank you for choosing Prama Sanur Beach Bali for your stay and we are very appreciative of your time for review here. Thank you for your honest and positive feedback on our Hotel. And we are very glad that you are enjoying your holiday here. Hope to welcome you back soon in near future. Regards, Prama Sanur Beach Bali

10/10 Excellent

ERICA SARAH ELIZABETH

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the beach walk. Hotel staff excellent, so helpful & friendly. Dedi in housekeeping was fantastic. This was the third time and would go back again, highly recommend & great value!
Stayed 11 nights in Dec 2023
Response from prama on Jan 2, 2024
Dear Ms. ERICA SARAH ELIZABETH,First of all, we would like to say Thank you for choosing Prama Sanur Beach Bali for your stay and we are very appreciative of your time for review here. Thank you for your honest and positive feedback on our Hotel. And we are very glad that you are enjoying your holiday here. Hope to welcome you back soon in near future. Regards, Prama Sanur Beach Bali

10/10 Excellent

Beth

Traveled with family
Liked: Cleanliness, amenities
Pool, gardens
Stayed 1 night in Dec 2023
Response from prama on Jan 2, 2024
Dear Mr. Beth,First of all, we would like to say Thank you for choosing Prama Sanur Beach Bali for your stay and we are very appreciative of your time for review here. Thank you for your honest and positive feedback on our Hotel. And we are very glad that you are enjoying your holiday here. Hope to welcome you back soon in near future. Regards, Prama Sanur Beach Bali

6/10 Okay

robert

Liked: Cleanliness, staff & service, room comfort
Don’t pay extra for the club rooms
Paid extra for a club room but there is no club room. Not worth paying the extra for. Although the resort has good facilities it’s in need of a makeover
Stayed 3 nights in Dec 2023
Response from prama on Jan 2, 2024
Dear Mr. Robert,First of all, we would like to say Thank you for choosing Prama Sanur Beach Bali for your stay and we are very appreciative of your time for review here. We really apologize for all the inconvenience that you had. We are committed to providing our guests with a positive experience and we will do everything we can to make sure that your next stay is more enjoyable. Hope to serve you better in near future. Regards, Prama Sanur Beach Bali

10/10 Excellent

Adeline

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for kids and nice beach front.
Stayed 4 nights in Nov 2023
Response from prama on Jan 2, 2024
Dear Ms. Adeline,First of all, we would like to say Thank you for choosing Prama Sanur Beach Bali for your stay and we are very appreciative of your time for review here. Thank you for your honest and positive feedback on our Hotel. And we are very glad that you are enjoying your holiday here. Hope to welcome you back soon in near future. Regards, Prama Sanur Beach Bali

10/10 Excellent

Dhakshini

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beachfront property had 2 pools. Great dining options in the area which was walkable. The only downside is that breakfast menu never changes after 2 days you’ll be tired of eating the same thing.
Stayed 1 night in Nov 2023
Response from prama on Nov 30, 2023
Dear Mr. Dhakshini,First of all, we would like to say Thank you for choosing Prama Sanur Beach Bali for your stay and we are very appreciative of your time for review here. Thank you for your honest and positive feedback on our Hotel. We are very glad that you are enjoying your holiday here. Hope to welcome you back soon.Regards, Prama Sanur Beach Bali

8/10 Good

Kieran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would have liked to have flannels supplied. Also some basic kitchen equipment like knives and forks and small plates. Also a small amount of milk.
Stayed 2 nights in Oct 2023
Response from prama on Oct 30, 2023
Dear Mr. Kieran Yates,Greetings from Prama Sanur Beach BaliFirst of all, we would like to say Thank you for choosing Prama Sanur Beach Bali for your stay and we are very appreciative of your time for review here. We are committed to providing our guests with a positive experience and we will do everything we can to make sure that your next stay is more enjoyable. Hope to welcome you back soon.Regards, Prama Sanur Beach Bali

8/10 Good

Joadi Lee

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really liked the Parma resort - needs a bit of an update-but wonderful staff- great location- beautiful grounds - pool area great- will be coming back.
Stayed 9 nights in Oct 2023
Response from PramaSBH on Oct 20, 2023
Dear Mr Joadi Lee,Greetings from Prama Sanur Beach BaliThank you for choosing your stay with us and also for your positive feedback. We are glad to know that you are enjoyed your stay here with us. We really appreciate your feedback and we hope to welcome you back soon in near future.Best regards from Prama Sanur Beach Bali

10/10 Excellent

Momoko

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hospitality from all the stuff I’ve met. Beautiful white sand beach with clear water. Fantastic children pool. Nice bread and local food at the breakfast.
Stayed 8 nights in Oct 2023
Response from PramaSBH on Oct 20, 2023
Dear Mr/Mrs MomokoGreetings from Prama Sanur Beach BaliThank you for choosing Prama Sanur Beach Bali as your accommodation, we are very appreciate your time taking review in here.After reading your experience, we are very glad that you enjoyed your holiday here. Your comment will be very useful for all of our beloved guests. Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you.Once again thank you & we hope to welcome you back in near future.Sincerely,Prama Sanur Beach Bali

8/10 Good

Jennifer, Port Moody

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from PramaSBH on Oct 11, 2023
Dear Mrs. Jennifer,Thank you for choosing Prama Sanur Beach Bali.We are very appreciated your time to review our hotel in here, your opinion is our priority.Once again thank you and we would love to welcome you back soon here in near future. Best regards,Prama Sanur Beach Bali

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top Spot.
Love the location of this hotel , right on the beach and boardwalk. Easy to get to everything . Such friendly staff and a great gardens and pool areas to relax in. Great buffet breakfast on the outside terrace and vibing beach bar . Really enjoyed the stay here and Sanur.
Stayed 5 nights in Sep 2023
Response from PramaSBH on Oct 9, 2023
Dear Mr. Lee FarrellThank you for choosing Prama Sanur Beach Bali as your accommodation, we are very appreciate your time taking review in here.After reading your experience, we are very glad that you enjoying your holiday here. Your comment will be very useful for all of our beloved guests. Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you.Once again thank you & we hope to welcome you back in near future.Sincerely, Prama sanur Beach Bali

10/10 Excellent

Mary

Stayed 1 night in Sep 2023
Response from PramaSBH on Oct 3, 2023
Dear Mrs. Mary,Greetings from Prama Sanur Beach BaliThank you for choosing Prama Sanur Beach BaliWe are very appreciated your taking time to review in here, and we are very glad that you are really enjoyed your time at our hotel.Once again thank you & we hope to welcome you back in near future.Sincerely,Prama Sanur Beach Bali

8/10 Good

Athinoulla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing stay Grounds lovely and well kept Loved the squirrels and birds too
Stayed 14 nights in Sep 2023
Response from PramaSBH on Sep 30, 2023
Dear Mr/Mrs AthinoullaGreetings from Prama Sanur Beach BaliThank you for choosing Prama Sanur Beach Bali and we are very appreciate your time took review in here.After read your experience, we are very glad that you are enjoyed your holiday in here. Your comment will be much useful for all of our beloved guests.Once again thank you and hope to welcome you back soon in near future.Best regards,Prama Sanur Beach Bali

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bali experince
We stayed for three nights. The accommodation was first class. The onsite facilities were good too. We ate in both the bar and the Indonesian restaurants the staff and the food were excellent. We were lucky that we arrived just before high season commenced We highly recommend.
Relaxing on the beach
Stayed 3 nights in Sep 2023
Response from PramaSBH on Sep 29, 2023
Dear Mrs. Lynn,Greetings from Prama Sanur Beach BaliThank you so much for your positive feedback! We’re very happy to hear you enjoyed our hotel services. Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Once again thank you, and we hope to serve you again soon. Sincerely,Prama Sanur Beach Bali

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities were very clean. Staff were extremely friendly. Food is amaxing, so many choices.
Stayed 5 nights in Sep 2023
Response from prama on Oct 30, 2023
Dear Ms. Cheryl,Greetings from Prama Sanur Beach BaliFirst of all, we would like to say Thank you for choosing Prama Sanur Beach Bali for your stay and we are very appreciative of your time for review here. We are very glad that you are enjoying your holiday here. Hope to welcome you back soon.Regards, Prama Sanur Beach Bali

8/10 Good

Rita

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful beach front resort best of both worlds!
Stayed 6 nights in Sep 2023
Response from PramaSBH on Sep 27, 2023
Dear Mrs. Rita,Thank you so much for your kind review of our hotel! We are delighted to hear that you had a wonderful time and that you appreciated our beautiful beachfront location. We strive to provide our guests with the best possible experience, and we are so glad that you enjoyed your stay.We hope that you will visit us again soon!Sincerely,Prama Sanur Beach Bali

6/10 Okay

Lynda Margaret

Traveled with partner
Liked: Staff & service, amenities
Hotel was ok but we were upgraded to a room well away from beach and amenities and definitely the room was desperate for some maintenance.outdoor areas beautiful , pools well maintained. Service at breakfast very good evening meals average food
Stayed 12 nights in Sep 2023
Response from PramaSBH on Sep 27, 2023
Dear Mrs. Lynda Margaret,Greetings from Prama Sanur Beach BaliThank you for your review of our hotel. We are pleased to hear that you enjoyed our outdoor areas and pools, as well as the service at breakfast. However, we are disappointed to learn that you were upgraded to a room well away from the beach and amenities, and that you found the room to be in need of maintenance.We sincerely apologize for any inconvenience this may have caused. We are committed to providing our guests with the best possible experience, and we take your feedback very seriously.We hope that you will give us another chance to show you the best of our hotel in the future.Best regards,Prama Sanur Beach Bali

8/10 Good

Joelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prama sanur beach hotel
Lovely hotel, beautiful grounds and would stay there again
Stayed 3 nights in Sep 2023
Response from PramaSBH on Sep 27, 2023
Dear Mrs. Joelle,Thank you so much for your kind review of our hotel! We are delighted to hear that you had a lovely stay and enjoyed our beautiful grounds. We appreciate your feedback and are always looking for ways to improve our guest experience.We are glad that you would stay with us again and look forward to welcoming you back to our hotel in the future.Best regards,Prama Sanur Beach Bali

10/10 Excellent

Bryan

Liked: Cleanliness, property conditions & facilities, room comfort
Prama Sanur On the Beach is a very nice hotel.
Stayed 19 nights in Aug 2023
Response from PramaSBH on Sep 18, 2023
Dear Mr. Bryan,Greetings from Prama Sanur Beach BaliThank you so much for your positive feedback! We’re very happy to hear you enjoyed our hotel services. Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon. Sincerely,Prama Sanur Beach Bali

10/10 Excellent

Rachael

Traveled with group
Liked: Cleanliness, staff & service
Highly recommend
I initially thought the hotel looked old and run down but after a good sleep I thought it was great. Traditional Balinese style great location. Great amenities. Breakfast was excellent. Would definitely go back
Stayed 3 nights in Sep 2023
Response from PramaSBH on Sep 11, 2023
Dear Mrs. Rachael,Greetings from Prama Sanur Beach BaliThank you for taking the time to leave a review of your stay at our hotel. I'm glad to hear that you enjoyed your stay at our hotel.We understand that the hotel is an older building, but we have taken great care to maintain its traditional Balinese style. We are also constantly updating the amenities and services we offer, so We hope you will see that we are making an effort to improve. We are glad that you enjoyed the breakfast. We take great pride in our food and we are always looking for ways to improve our offerings.We appreciate your feedback and We hope you will come back and stay with us again soon.Thank you & best regards from Prama Sanur Beach Bali

8/10 Good

Gordon, Ottawa

Liked: Staff & service, property conditions & facilities
This is a great place to stay. Amenities are good, pool is amazing as is the beach access. Breakfast is very good. Hotel staff are wonderful. The beach walk is a good place to get food and is a pleasant walk. Bikes and dogs were the only issue. Hotel is generally quiet.
Stayed 5 nights in Aug 2023
Response from PramaSBH on Sep 3, 2023
Dear Mr. Gordon,Thank you for choosing Prama Sanur Beach Bali as your accommodation, we are very appreciate your time taking review in here..After reading your experience, we are very glad that you enjoying your holiday here. Your comment will be very useful for all of our beloved guests.. Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you.

10/10 Excellent

Jacqueline Tracy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hospitality and service, awesome position on beach. Rooms are looking a bit tired and could do with a spruce up. Had a great holiday!!
Stayed 7 nights in Aug 2023
Response from PramaSBH on Sep 3, 2023
Dear Ms. Tracy,Greetings from Prama Sanur Beach BaliThank you so much for your positive feedback! We’re very happy to hear you enjoyed our hotel services. Our whole team works very hard to keep our customers happy ,but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon. Sincerely,Prama Sanur Beach Bali

4/10 Poor

Cheryl

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Overrated, only positive is the location
The resort is conveniently located. The pool & ocean common areas, along with the restaurants were great! The included breakfast buffet had lots of options. The room, horrific. The cleaning is the worst I've seen in a long time and there's no way I'd give this a "very good, 8.2 rating". My first room was covered in ants when I walked in, because the coffee area hadn't been cleaned in who knows how long. They promptly came and carted me off to another room which didn't have ants but wasn't much better. Both rooms, the shower area has mold, the towels are threadbare, the headboard to the bed and chairs are covered in stains and look like they've been in use for decades. Finally, I was on the first floor, which the walls are thin so I heard everyone, all night long, as they were arriving back to the hotel.
Stayed 2 nights in Aug 2023
Response from PramaSBH on Sep 3, 2023
Dear Ms. Cheryl,Thank you for taking the time to share your feedback with us. We are sorry to hear that you had a negative experience with your room. We take cleanliness very seriously and we are disappointed to hear that your rooms were not up to our standards.We have investigated the matter and we have taken steps to address the issues that you have raised. We have also spoken to the staff involved and we have reminded them of the importance of cleanliness.In the meantime, we appreciate your feedback and we will continue to work hard to improve the quality of our rooms.

10/10 Excellent

Charles

Liked: Property conditions & facilities
Stayed 2 nights in Jul 2023
Response from PramaSBH on Aug 3, 2023
Dear Mr. Charles,Thank you for choosing Prama Sanur Beach BaliWe are very appreciated your time to review our hotel in here, your rating is our priority.Once again thank you and we would love to welcome you back soon here in near future Best regards from Prama Sanur Beach Bali

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous location
Prama was terrific - in an excellent location on the beach and close to many restaurants and eateries. The beach is nice enough to swim and there are a multitude of water based activities. The breakfast buffet is next level. The pool is wonderful and there is a fabulous kids pool. This is a very kid friendly resort - we didn’t travel with kids and the adults pool limited interaction with other peoples kids. The rooms were nice and quiet and there was a nice balcony. Front desk arranges tours and transfers - staff are sooooooo friendly. We enjoyed our stay and would happily return.
The pool was fantastic
There were two beach party entertainment nights - really enjoyable
Stayed 4 nights in Jul 2023
Response from PramaSBH on Aug 3, 2023
Dear Mrs. Engle,Thank you for choosing Prama Sanur Beach Bali and We are very appreciated your time took review in here..After read your experience, We are very glad that you are enjoyed your holiday in here. Your comment will be much useful for all of our beloved guest..Once again Thank you and hope to welcome you back soon in near future..

4/10 Poor

TINA

Stayed 2 nights in Jun 2023
Response from PramaSBH on Aug 3, 2023
Dear Ms. Tina,Thank you for choosing Prama Sanur Beach Bali. We really appreciate your time to review our hotel here. We apologize for your inconvenience during your stay here in our hotel. We try our best to provide all guest needs with our original style. Thank you.

8/10 Good

Consuelo

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The resort is in front of the beach. Rooms look old, need renovation. Staff lovely and good breakfast. Many restaurants around the area. Be careful if you want exchange money.
Stayed 6 nights in Jun 2023
Response from PramaSBH on Aug 3, 2023
Dear Mr./s. Consuelo,Thank you for choosing Prama Sanur Beach Bali and We are very appreciated your time took review in here..After read your experience, We are very glad that you are enjoyed your holiday in here. Your comment will be much useful for all of our beloved guest..Once again Thank you and hope to welcome you back soon in near future..

4/10 Poor

Andrew

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2023
Response from PramaSBH on Jun 28, 2023
Dear Mr. Andrew,Thank you so much for choosing Prama Sanur Beach Bali as your accommodation, we are very appreciate your review here and we are very glad that you are enjoying your holiday here.Once again, Thank you and hope to welcome you back soon in near future.

6/10 Okay

Mark

Stayed 3 nights in Jun 2023
Response from PramaSBH on Jul 1, 2023
Dear Mr. Mark,Thank you for choosing Prama Sanur Beach BaliWe are very appreciated your taking time to review in here, and we are very glad that you are really enjoyed your time at our hotelOnce again Thank you & We hope to welcome you back in near future..

10/10 Excellent

Barbara

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff fabulous, friendly and efficient in most cases. Only one thing, one housekeeping staff member plugged my Sleep machine into wrong socket and we had to sleep with some lights on, this was corrected later in our stay! I should have corrected it right away, my fault. The Tirta Bar where we ate had a somewhat limited menu and the oil in which they fried the little rolls needed to be changed more frequently. Otherwise I would not
Stayed 4 nights in Jun 2023
Response from PramaSBH on Jun 17, 2023
Dear Ms. Barbara,Thank you for choosing Prama Sanur Beach Bali, we would like to appreciated your time for review our hotel in here. We are very glad that you are enjoyed your holiday in here.We are so sorry to hear that you had a negative experience at our hotel. We take all feedback very seriously and we appreciate you taking the time to share your thoughts with us.Once again thank you and hope to serve you soon

4/10 Poor

John

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
We stayed here after spending six days at The Hyatt Regency as we thought it might be nice to experience two 5 star hotels. Big mistake!! There is no comparison. Prama is definitely not a 5 star hotel. It would be a stretch to rate it 3 star and is in dire need of renovation!
Stayed 4 nights in Jun 2023
Response from PramaSBH on Jun 17, 2023
Dear Mr. John,Thank you for choosing Prama Sanur Beach Bali We are very appreciated your time to review our hotel in here. We apologized for your inconvenience during your stay here in our hotel, we try our best to provided all guest needs with our original heritage style. Thank you.

10/10 Excellent

Bel

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Free upgrade to a suite was definitely my favourite thing about this property. But the whole experience and stay was amazing. Can not fault it.
Stayed 5 nights in May 2023
Response from PramaSBH on Jun 17, 2023
Dear Mr. Hancock,Thank you for choosing Prama Sanur Beach Bali and We are very appreciated your time took review in here..After read your experience, We are very glad that you are enjoyed and satisfied your holiday in here. Once again Thank you and hope to welcome you back soon in near future..

10/10 Excellent

wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 16 nights in May 2023
Response from PramaSBH on Jun 2, 2023
Dear Ms. Wayne,Thank you for choosing Prama Sanur Beach BaliWe are very appreciated your review in here and we are very glad that you are enjoyed your holiday in here.Thank you and hope to welcome you back soon in near future

8/10 Good

Isabella

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice Hotel with good facilities, right on the beach.really enjoyed our stay.
Stayed 6 nights in May 2023
Response from PramaSBH on Jun 2, 2023
Dear Ms. Isabella,Thank you for choosing Prama Sanur Beach Bali and We are very appreciated your time took review in here..After read your experience, We are very glad that you are enjoyed your holiday in here. Your comment will be much useful for all of our beloved guest..Once again Thank you and hope to welcome you back soon in near future..

8/10 Good

Gary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023
Response from PramaSBH on May 24, 2023
Dear Mr. Gary,Thank you for choosing Prama Sanur Beach BaliWe are very appreciated your review in here and we are very glad that you are enjoyed your holiday in here.Thank you and hope to welcome you back soon in near future

10/10 Excellent

Jill

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great spot. Loved the pool and walks along the beach and into town
Stayed 1 night in May 2023
Response from PramaSBH on May 24, 2023
Dear Mr./Mrs.Jill,We are very grateful and appreciated your review in here.Your support comment is really helpful for us and other guest. Hope to welcome you back soon.Regards, Prama Sanur Beach Bali

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for the location, right on the beach with good pool. Good for families.
Stayed 1 night in May 2023
Response from PramaSBH on May 24, 2023
Dear Mr. James,Thank you for choosing Prama Sanur Beach BaliWe are very appreciated your review in here and we are very glad that you are enjoyed your holiday in here.Once again Thank you and hope to welcome you back soon in near future.