4 outdoor pools, sun loungers
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Reviews of Puri Saron Hotel Madangan

3 out of 5
Puri Saron Hotel Madangan
Desa Madangan, Petak, Gianyar, Bali

Reviews

8.0

Very Good

Rating 10 - Excellent. 13 out of 38 reviews" "
Rating 8 - Good. 15 out of 38 reviews" "
Rating 6 - Okay. 8 out of 38 reviews" "
Rating 4 - Poor. 1 out of 38 reviews" "
Rating 2 - Terrible. 1 out of 38 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Good

Arasi

Stayed 1 night in Oct 2023

8/10 Good

NoahJon

Liked: Cleanliness, staff & service, room comfort
recommended
overall, pretty good. not many options for non home stay hotels in the area and this is, for the price, is the best value. large grounds with 2 pools and a small but cool walking trail that goes down into the jungle. during covid restaurant was extremely limited (but good Nasi goreng and bali coffee); kububali and amertha only other “western” food options in the area and if u not on motorbike it’ll be hard to get there. rooms here are good size and have nice views. skeleton staff now but they are friendly and professional and keep the grounds looking good (if a bit slow at times). puri sarons have that classic old 70s style bali architecture and it still has a classy feel even if it’s a bit fading. some villas have private pools. good location for seeing water temples and waterfalls but it’s also pretty Secluded. overall recommended if you’ve seen most of bali and are looking for something less traveled.
Stayed 2 nights in Apr 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities
Nice place with family so darkness in the night also the near super market 20 min drive
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very spacious and quite, in the beautiful location, staff was very friendly
Stayed 13 nights in Aug 2018
Response from management on Sep 26, 2018
We are so glad if you enjoy as long as you staying with us hopefully we still can serve you in another opportunity Thank You very much

10/10 Excellent

Francisca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful environmnet
Beautiful hotel and environment. Loved it so much that we stayed two extra days.
Stayed 3 nights in Jul 2018
Response from Norza on Aug 8, 2018
Dear Francisca We are so glad if you enjoy as long as you staying with us hopefully we still can serve you in another opportunity Thank You very much

4/10 Poor

C, Perth

Disliked: Staff & service, property conditions & facilities, room comfort
Isolated in rainforest and rice paddies
Very outdated (unless you stay in the wood cabins I believe are modern and very nice). Very basic restaurant. Staff English is almost non existent. Basic breakfast Big rooms and big balconies with rainforest view but very old and in need of maintenance.
Stayed 4 nights in Aug 2017
Response from Yudhi on Sep 11, 2017
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Pip, Australia

Liked: Cleanliness, staff & service, room comfort
Amazing balcony overlooking the rainforest!
Lovely hotel set right by the rainforest, great get away if you are looking for peace and quiet and very helpful and friendly staff. We loved our balcony! Would recommend this hotel.
Stayed 6 nights in Aug 2017
Response from Yudhi on Sep 11, 2017
Thanks for staying with us. We appreciate your feedback

6/10 Okay

Mike, Sydney

Liked: Cleanliness, room comfort
All about location
This was our fourth visit in the Ubud region - we've previously stayed in the middle of town, to the west in Penestanen and to the north in Junjungan. This time we wanted to try a little further out of town for extra peace, quiet and lots of nature. This is exactly what we got at Puri Saron Madangan. The Pros: it's in a beautiful lush, quiet setting; it's decently maintained; the staff are super friendly - especially the managers Sapta and Ketut; the pool is beautiful; we upgraded from a standard villa ($50pn) to the delux villa ($120pn) for the last 5 nights - sweeping jungle views, open-sky bathroom, separate living and bedroom, upstairs and downstairs balconies. The Cons: it is 40 minutes (sometimes longer) from Ubud so you will need to factor in transport time and cost if you're getting out and about every day (we rented scooters for 3 weeks via the hotel - but found it hard having to travel in on busy main roads everyday; there are no cafes/warungs at all near the hotel; the hotel restaurant food is very average; wifi was not working during or stay (but prepaid phone sim did the job - Indosat is by far the best coverage at Madangan...$12 for 7G of data).
Stayed 18 nights in Jun 2017
Response from management on Sep 26, 2018
We are so glad if you enjoy as long as you staying with us hopefully we still can serve you in another opportunity Thank You very much

8/10 Good

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice resort for relaxing
It's very rural in this area, with a few small villages nearby but not much to do or see. The resort however is beautiful, very comfortable and the room is nice. The view from the balcony is great too. There's nice cold AC and a hotel restaurant downstairs. The only downsides are that is the only restaurant you'll be eating at, and there was no wifi when I was there. It is nice for a relaxing weekend or if you want to escape ubud traffic.
Stayed 3 nights in Jun 2017
Response from Management on Sep 26, 2018
We are so glad if you enjoy as long as you staying with us hopefully we still can serve you in another opportunity Thank You very much

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tranquility plus!
Excellent experience!
Hi... Justin Thank you for your stay with us and the nice comment Look forward to serve you in other occasion regards sapta

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quite with lush jungle views
Loved nealy all of it. Just what i wanted peace and quite. Food very little vegetiarian food had to make the two options go a long way. Its a long way from anywhere book transport before you go.
Response from sapta on Feb 2, 2017
Thank you very much for your stay with us and put your good comment. It is very important to us for improve our services for next time

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good.. good.. good.. good.. good.. good.. Good.. good.. good.. good.. good.. good..
Response from Yudhi on Mar 13, 2017
Thank You for staying with us

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, room comfort
A hidden gem
Very relaxing. Staff very helpful and attentive.
Response from General Manager on Feb 2, 2017
Thank you very much for your stay with us. Many thank you for your time just put your nice comment. It was very important to us for improving our services for the next. Hope you will come back in other occasion

6/10 Okay

Sharon, Australia

Liked: Staff & service, room comfort
Tired Hotel in Beautiful Location
Stayed for 2 nights. Beautiful area of Bali. Hotel could be amazing - Unfortunately in need of some maintenance. Included breakfast was lovely.
Response from sapta on Dec 13, 2016
Thank you for staying with us. But we are so sorry made uncomfortable on during your stay. We are looking forward for your next coming.... regards sapta

10/10 Excellent

Drew and Barb, Adelaide

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise in the mountains
Escape from the tourist throngs and the constant harassment of the street sellers. This beautiful hotel is a diamond in the rough. Whilst it is a little far out of Ubud, approx. half an hour, this ensures that it is peaceful and we totally enjoyed experiencing the real rural Bali. Set on the side of a mountain amount rice fields. We really enjoyed the hotel pool and the jungle views. The staff went beyond the call to ensure we had everything. We enjoyed walking to the local villages and interacting with the locals and consuming the local food and drinks including home made rice wine at a road side stall. We would recommend this hotel as a get away, especially if you have access to transport, but it only costs 150,000 for a ride into Ubud.
Response from sapta on Dec 13, 2016
Thank you have stayed with us. we appreciate your value comment. That was very important for improving our service for the next. Look forward your next coming in other occasion. Best regards sapta

6/10 Okay

Clare, Perth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous setting in isolated spot
We stayed here for 8 nights. The hotel is situated close to a river, it's picturesque, quiet and lovely. It has a nice pool, and the water was lovely. The staff are friendly and were lovely and accommodating. It's not flash but it's really value for money. There is a free shuttle bus to Ubud at 10am every morning and returns at 6pm, the drivers were great. It takes about 45 minutes to get to Ubud. If you miss the return shuttle it costs around $15-20 to taxi back. We ended up hiring scooters in Ubud for $5 a day and enjoyed the freedom of exploring the village roads. The hotel advertises jungle/river walks but for some reason this isn't possible at the moment and we found our own adventures. The only issue I had with the place was the food and food service which was really frustrating. The restaurant staff were often trainee girls, who were so lovely but didn't understand much English. Daily we had to chase up basics like toast and coffee, or milk, or not getting fruit. We felt terrible as they are so nice, but decent food should be a priority and it was hit and miss, mostly miss - particularly the Western foods like steak and chips which were overcooked and cold. The only meal that was consistent was Nasi Goreng which I really liked but couldn't have twice a day every day. I think that if they had a chef, the hotel would be full all the time as it's really lovely. There isn't anything close by so if you like your food - maybe stay somewhere else.
Response from sapta on Sep 19, 2016
Thank your for choosing Puri Saron Madangan for your holiday in Bali. We are sorry made you were unhappy with the food because of no chef standby at our restaurant. We are going to improve our facilities and services to be better. love from all staff

10/10 Excellent

Ali, Los Angeles, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful surprise on our trip to Bali
We're on a 3 week visit to Bali and have been staying all round the island. This resort is in a remote secluded location right on the edge of the rain forest. We were really impressed by the whole presentation, rooms, views, pools, staff and service. I'm only sorry we couldn't have stayed here more nights during our trip. The nearest city is Ubud, and they have a daily shuttle going there if you want to visit a busy Balinese city.
A walkway to one of the rooms
The view from our bacony
The bed as we entered
2 of the 5 pools
Response from sapta on Sep 19, 2016
Thank you for choosing Puri Saron Madangan for your holiday in Bali. We are really happy that you were happy with our services. And we will keep our best services to all of our valueable guest. We waiting for your coming in other occasion love from all staff

6/10 Okay

Donna, Australia

Liked: Cleanliness, staff & service, room comfort
In the middle of nowhere.
Beautiful hotel but it is about 40 minutes drive from Ubud. Hours of the free shuttle to ubud is very limited. Otherwise you can pay their driver 150000 rupia to take you in. Situated in a tiny village there is no opportunity to find a restaurant to eat at or a place to get a massage. You are restricted to the hotel restaurant and massage. Breakfast was terrible took on average 30 to 45 minutes to get toast if you could call it that. Perfect place to relax if all you want to do is relax by a pool and not really go anywhere. Menu is very limited and the English skills of most of the staff is quite poor. Best thing about the hotel was the room and the driver.
Response from Management on Sep 26, 2018
We are so glad if you enjoy as long as you staying with us hopefully we still can serve you in another opportunity Thank You very much

8/10 Good

Kerry, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful getaway with my girl
We had a wonderful time & were very happy with this hotel, only wish it was closer to town. Breakfast in our room were best Nasi Goreng ever & dinners the same. Days were spent out of hotel but always greeted on return & dinner sorted by manager.
Response from sapta on Sep 24, 2016
Thank for your choosing Puri Saron Madangan for your stay in Bali Your value comment will motivate us to improve our services next future Best regards from all staff

10/10 Excellent

Lehyla, Wellington

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Puri Saron
This place is gorgeous! We loved it here. It's a little bit out of the way, but we had our own car, so we got around pretty easily. The buildings are amazing and beautiful. The room is large, spacious and very well-kept. We had our own balcony plus a breakfast nook. I loved swimming in the pools in the mornings. The Indonesian breakfasts were quite good, but the Western breakfasts were a little sparse. We didn't try any other food though. You cannot beat this place for the price, though. Absolutely would stay again.
Response from General Manager on Sep 24, 2016
Thank you very much that you were happy during stay with us. Your great value comment will be motivated us to improve our services in the future. We are waiting for your next holiday. Love from all staff

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
more than worth it for the price
Absolutely great stay at the Puri Saron Madangan. I was basically the only hotel guest and the grounds and pool are stunning and lovely. The staff were very friendly and helpful. A few things to note - while "English style" eggs and toast and fruit breakfast was great every morning, I did not enjoy the first dinner and ate in Ubud town after that. The hotel is decently far from Ubud, about 30 min drive. Would recommend having your own transport if you stay here. They offer a daily drop off and pick up service but the timings aren't great if you want to have dinner in Ubud. The hotel is older and there are certainly some areas needing improvement - like updating the bathrooms and having nice tolietries. But for the price - and the serenity of sitting on your huge balcony with a great breakfast overlooking the jungle, I am willing to compromise.
Response from General Manager on Sep 24, 2016
So many thank for your great value comment, that will be motivated us to improving our services to be better for the next future. We are waiting for your next holiday.. Love from all of staff

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dejligt hotel - ekstra rent.
Fantastisk pool, og meget meget rent. Man vil gerne gå Barfods, og ligge på hynderne, som er flotte rene. Internettet er knapt så godt, og morgenmaden er ikke buffet, men så man kan vælge én ret og én drik + frugt.
Stayed 1 night in Sep 2023
Response from sapta on Nov 3, 2023
Thank you for stay with us and good review. We are going to improve our services and facilities. Hope we can serve you next timethank you

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Endroit calme et très agréable. Personnel très serviable. Le spa et sauna ne sont pas en état de fonctionner. La douche de la première chambre était mal faite et l'eau coulait dans la salle de bain.
Stayed 10 nights in Aug 2019
Response from Sapta on Aug 31, 2019
Thank you for your feedback. We are sorry when you stayed with us was unhappy and was not feel comfortable. Your feedback is important for us to improving our service and facilities for the future. Once again thank for stay and hope we can serve you again in another occassion. Best regards Sapta and all staff

10/10 Excellent

Kai-Ari, Vantaa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rauhallinen sijainti
Hotelli sopii ihmisille, jotka arvostavat tai haluavat rauhaa. Ainoa hotelli lähiseudulla, taksimatka 150 000 rupiaa lähikaupunki Gianyariin, jossa on joka ilta markkinat, kivoja ruokakokojuja. Hotellin lähistöllä ei ole ravintoloita, joten on syötävä hotellin ravintolassa, joka on riittävän hyvä. Hotellin lähistöllä on lähinnä riisipeltoja ja kylämäistä asutusta. Pari kivaa uima-allasta. Näköalat huoneista suoraan viidakkomaiseen metsikköön. Hotellissa balilainen kokovartalohieronta on tilattavissa, 150 000 rupiaa. Lyhyet etäisyydet Ubudiin ja Mt Agungiin.
Stayed 4 nights in Feb 2018
Response from sapta on Mar 8, 2018
Dear Kai Ari, Warmest greeting from Puri Saron Madangan, Thank you for stay with us... High appriciate for your nice comment. Hope you will come in other occasion. Best regards All staff

8/10 Good

@burman, Stockholm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magical place to stay
This hotel is situated in the middle of nowhere. At night all we could hear was the insects in the djungel and faint traditional music coming from a temple somewhere out there in the darkness. It was as beautiful as it looks in the pictures and though there were a few other guests it felt like we had it all to our selfs. The hotel has a rustic charm and we loved it! With that said there were a few problems as well... First and foremost the Wi-Fi was out of order, which was a huge annoyance to us! Also our fridge was out of order, which we could live with, all though some cold water would have been nice in the mornings. And the hotel restaurant was a bit sparse, they ran out of beer quite often, and we can't really recommend the western dishes on the menu, but several of the asian dishes were good, like the spring rolls, chicken soup, nasi goreng and the curry. However, we did not think that the mentioned problems dampened the charms of the hotel to much. We can also recommend hireing a chauffeur to see the sights in the area. The hotel hooked us up with a really nice guy that drow us around all day, we went to The sacred springwater temple, Coffee plantation, Monkey forest, Rice terraces and to Thnah Lot temple, it was a great day and he only charged us 600 000IDR. Overall we had a great stay!
Stayed 2 nights in Jul 2017
Response from Yudhi on Jul 24, 2017
Dear MrJet. First of all we would to thank you for your stay with us at Puri Saron Madangan. we very appreciate your positive review about our services and facilities. we'll improve our facilities.. we look forward to welcoming you back on your next trip to Madangan.

6/10 Okay

yoko, japan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
ウブドセンターから遠いの静かなホテル
100ドルから20ドル程度に値下がりしていたので泊まりましたが、100ドル取れるホテルではありません。 40ドルがせいぜいといった内容だと思います。 そのつもりてとまれば設備などは我慢できるかと思います。 古いエアコンと、古いテレビ。 古いものを改装していて、 お金のかけ方が中途半端なのか、 清潔感にかける印象。 従業員の人は親切でしたし掃除もきちんとしてましたが、 アメニティが弱いと思います。
Stayed 2 nights in Jun 2017
Response from Management on Sep 26, 2018
We are so glad if you enjoy as long as you staying with us hopefully we still can serve you in another opportunity Thank You very much

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Perushyvä hotelli kauniilla paikalla
Perushyvä hotelli kauniilla paikalla riisipeltojen ja viidakon keskellä. Todella eristäytynyt hotelli, kaukana kaupoista ja ravintoloista. Toisaalta hotellin järjestämät kuljetukset olivat kohtuuhintaisia ja kuljettajat mukavia ja englanninkielen taitoisia. Hotellin henkilökunnan kielitaito puutteellinen, hotellin Wi-Fi ei toiminut (ei ilmeisesti toimi koskaan), ruoka maultaan hyvää, mutta annoskoko ja annosten laatu vaihteli suuresti ja annokset olivat monesti liian pieniä viemään nälkää, ruokalista suppea. Lisäksi ruokaa sai toisinaan odottaa ravintolan ainoanakin asiakkaana tunnin. Hotellin allasalue ja pihapiiri hyvät ja hotellihuoneen parvekkeelta hieno näkymä viidakkoon.
Thank you for your stay and your nice comment. Look forward to serve you in other vacation regards sapta

8/10 Good

Roy, D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heerlijk ontspannen in de jungle
Top hotel als je even lekker rust wil. Tegenovergestelde van kuta. Het ligt wel een beetje afgelegen, maar het hotel verhuurt zelf scooters dus je kunt overal heen. Lekker zwembad en lekker eten. De badkamer zou alleen een opknapbeurt kunnen gebruiken.
Response from sapta on Feb 2, 2017
Thank you for spend your time just put your value comment. It is very important for us to improving our services for next time..

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Response from General Manager on Sep 19, 2016
thank you very much choosing Puri Saron MAdangan for your holiday in Bali. And big thank to your great value comment to improving our service in the future. Love from all our staff

8/10 Good

Hinde et Raphae, Region parisienne

Liked: Staff & service, property conditions & facilities, room comfort
Super
Je recommande cette hôtel. L hôtel propose des navettes pour ce rendre au centre de ubud. Le personnel est vraiment génial, nous avons été très bien accueilli.
Response from sapta on Sep 19, 2016
Thank you for choosing Puri Saron Madangan for holiday in Bali. Big hope will be come again. Love from all staff

6/10 Okay

Sophie

Disliked: Cleanliness, property conditions & facilities, room comfort
Délabré
Vous écrivez sur votre site que l'hôtel à ete rénové entièrement en 2014. Je vous encourage à revenir refaire un tour, car à mon sens, ce n'est pas la totalité qui a été rénové. Regardez les chaises longues qui sont vétustes, les toilettes du restaurant qui devraient être refaites, les meubles de notre chambre qui devraient être revisses!!!
Response from General Manager on Sep 19, 2016
We are sorry made your holiday unhappy during with us. Our management are going to renovate all our property and provide the best service for all our valueable guest hope you will come again in other occasion. Best regard all of staffs

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Well placed but outdated
Wonderfully placed in lush green surroundings. Must have been beautiful 25 years ago, but not maintained. Rooms are damp and pillows and curtains black with mold. Don't go. Food served there is way below standards of Bali. School girls - sweet as they are - are not professional staff, and you cannot help feeling a bit sorry for them. But it is your holidays! We checked out after 1 night.
Response from sapta on Sep 19, 2016
We are really sorry made your holiday unhappy in Bali. We are going to improve our facility and services to be better.

10/10 Excellent

riccardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on Sep 24, 2016
Thank you very much for your stay with us..and great valued comment for our services Love from all our staff

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
田舎の国民宿舎
山の中で何もないホテルで、ボーと何も考えずに過ごすにはいい場所でした。スタッスタッフも素朴でフレンドリーでとても良かったです。ただ食事もホテルの中でしか出来ません、丁度夕食時間にスタッフが自分達の夕食に帰るので、食べたい時間に誰もいず電話でスタッフを呼んでそれから作るという事でした。私達は毎日夕食時間が決まつているので2日目に時間指定したのですが、やはり待たされました。これも近隣の人達でまかなっているためだと思います。周りに何もなく特に涼しくもなく立地としては….⁈
Response from General Manager on Sep 24, 2016
Thank you very much for your stay with us. We will be improved our services in the next future. We hope you will come back next time. Greeting all of staff

8/10 Good

karl pachot

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Management on Sep 26, 2018
We are so glad if you enjoy as long as you staying with us hopefully we still can serve you in another opportunity Thank You very much

8/10 Good

Mehdi, Paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bel hôtel mais loin de gianyar (15mn) et d'Ubud 30
Hôtel sympatique en pleine forêt (tropicale) de Gianyar. Loin du centre de Gianyar (15 mn par voiture) et Ubud (30 mn). Mais heureusement il y a des navettes gratuites pour Ubud (départ 10 h de l'hôtel et retour d'Ubud à 18h). Personnel très sympa. Ne vous étonnez pas du nombre de lezards sur les murs! c le cas de presque tous les hôtels, retos,...de Bali en général!
Response from General Manager on Sep 24, 2016
Thank you for your stay with us. Your great value comment will be motivated us to improve our service at the next future. We are waiting you at the next holiday Greeting all of staff

8/10 Good

Verified traveler

Liked: Staff & service
スピリチュアルな世界
場所；(遠い！！) １日１本無料シャトルバス　ホテルーウブド 10時ホテル発・17時ウブド発 ウブド中心地より車で30分・１000円 空港より90分・2500円 サービス； 働く全ての人が優しく自然の中でユックリできて良い ウブドに滞在するなら１-２泊ここで滞在するのもオススメ 滞在していた各国の人と仲良くなれた 私は一人旅で４泊したけど、最高でした！！ 2011年8月12-16日付
Response from General Manager on Sep 24, 2016
Thank you for choosing Puri Saron Madangan for your stay during holiday in Bali. Your great value comment will be motivated us to improve our services at the next future. We are waiting for your next holiday. greeting all of staff

6/10 Okay

Verified traveler

房间很有巴厘岛的特色，但设施较旧。环境很好，很安静，但是离乌布要半小时车程，酒店的巴士不是免费的。房间没网络。