Ratings based on 13 Verified Reviews
They paid and stayed. We double-checked.
3.8 Room cleanliness
3.6 Service & staff
3.8 Room comfort
3.5 Hotel condition
They paid and stayed.
Posted Aug 27, 2013 on Hotels.com
poor hospitalityPosted Nov 15, 2012 on Hotels.com
the reception lady was rude and unprofessional.She refused to divulge her name
Need improvementPosted May 30, 2012 on Hotels.com
Inconvenience of hotel location plus lack of hotel facilities.
Recommendedby A verified traveler from Perth, Australia
Great Get-away from it allPosted Sep 10, 2011
I stayed three nights and loved it! If you're after the whole Kuta Bali experience then this is not the place for you. If you're after stunning views, nature (I saw monkeys, lizards, frogs, birds from my balcony) and a relaxing get away from it all then this hotel is great. A free shuttle into Ubud is easy to organise for spa treatments (Bali Botanical is great) and sightseeing in Ubud, whilst the hotel itself provided clean rooms and friendly accomodating service. The language capabilities of the stafff where adequate to the standards I've encountered on previous trips to Bali, no worse. An attempt to learn a few words in the native language goes a long way as it does anywhere in the world (ie; terima kasih - thankyou, tolong - please). As a solo woman traveller, I also felt very comfortable - don't be put off by expedia claims that "clothing is optional" as throughout my stay all guests and staff etc were suitably clothed as befits the traditional culture of the Balinese. All in all, a great place to stay if you want to think, relax, swim in a boutique hotel, away from the strobe lights and crowds in Kuta.
by A verified traveler
Posted Sep 3, 2011 on Hotels.com
Recommendedby A verified traveler
Posted Sep 2, 2011 on Hotels.com
for Couplesby A verified traveler from Ottawa, Canada
A beautiful hotel , with an outstanding view of the real Bali.Posted Aug 11, 2011
The staff are ever so kind, they do have some difficulty understanding english but go out of there way to be of service. The 10 min. shuttle ride is definetly worth it as you can't get such a location in the center of Ubud. The grounds are breathtaking, the views from the balcony in the rooms is surreal. We highly recommend this hotel.
Recommendedby A verified traveler from Australia
Nice!!Posted Aug 8, 2011 on Hotels.com
Came straight from central Kuta, so a big and not to mention needed change of pace. Views are amazing, people are great and the hotel was spotless. easy to get into Ubud witht the free drop off and pick up but we just hired a scooter for about $5 AUD per day in Ubud. Worth the stay, plenty of options around the area for physical activity to keep you busy.
by A verified traveler from Singapore
Take this hotel off your list, do not waste a wonderful Bali vacation herePosted Aug 4, 2011
This hotel has the most spectular view of the river valley that if managed properly could be a jewel. Unfortunately, the lack of an english speaking on-site general manager and poor international language skiils prevent this. Examples include assigning and delivering the wrong bags to the wrong room, bugs and dirt in rooms, no chairs on a private pool, no functioning bar, and a poorly timed shuttle service. The local staff lacks training and most significantly leadership serving an international cliental. Several customers checked out early and most had problems that appeared to be communciations related. Thje owners need to wake up and staff the place with professionally trained hotel management personnel, and not a low cost local staffer without the necessary skills. AVOID THIS PROPERTY.
for Otherby A verified traveler from Dubai, UAE
Spectacular ViewsPosted Jul 24, 2011
This charming, country-side hotel is about a 15-minute drive away from Ubud town center. The hotel has spectacular views of the Ayung river and surrounding jungle. Two great infinity pools let you enjoy your stay in this idyllic and quiet hotel. The rooms are spacious and clean with faux marble throughout the room and bathroom. The service in the hotel could be a bit more proactive though, e.g. you have to find a waiter to order drinks/food to consume at the pool. Also the breakfast buffet was rather basic. It's probably better to eat outside the hotel.