Outdoor pool, sun loungers
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Reviews of Sandat Hotel Legian

2.5 out of 5
Sandat Hotel Legian
Jl. Legian no 120, Kuta, Bali

Reviews

6.0
Rating 10 - Excellent. 12 out of 138 reviews" "
Rating 8 - Good. 41 out of 138 reviews" "
Rating 6 - Okay. 31 out of 138 reviews" "
Rating 4 - Poor. 37 out of 138 reviews" "
Rating 2 - Terrible. 17 out of 138 reviews" "

5.6/10

Cleanliness

6.2/10

Staff & service

5.2/10

Amenities

5.8/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

4/10 Poor

Fa'iz

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
No towels. Simple stay for non fussy travellers.
Stayed 1 night in Feb 2024

2/10 Terrible

Matt

Disliked: Cleanliness, property conditions & facilities
Horrible hotel. The worsts I have ever stayed in. The photos were a lie. The hotel is under renovations so it looks very different in reality. They are doing construction work all day, wake up to banging and machinery. When other guests came back at night I could hear their doors close loudly. The area around it is bedlam! Constant harassment for massages, taxi, drugs. Customer service was non existent. I felt unsafe. I didn’t stay there on the last night. Avoid this place like the plague!

8/10 Good

Jose Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location on the main street. Room with TV and air con. Garden with a great swimming pool.
Stayed 4 nights in Apr 2023

6/10 Okay

Allan

Liked: Staff & service
Disliked: Amenities
Great location only couple disappointing things is there was no glasses for drinks or a fridge to keep anything cold
Stayed 2 nights in Oct 2022

10/10 Excellent

ari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
sandat hotel
great location quiet friendly staff nice swimming pool
Stayed 7 nights in Feb 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
It is a budget hotel that is in need of a facelift, but the staff are lovely, beds are comfortable, sheets are clean, water is hot, and the air conditioner is cold. Tranquil and quiet setting in the heart of Legian, perfect location to everything in Bali.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the middle of town but set back in a private and quiet oasis. Third time here. I love Sandat
Stayed 1 night in Aug 2019

10/10 Excellent

Ari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
value for your money
it had everything i wanted....central, pool ,cheap ,good service
Stayed 5 nights in Feb 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Wouldn’t let someone I hate stay in this place... close to nightlife. Rooms are discusting, facilities and amenities beyond appalling... I left halfway through my stay as I couldn’t live is such squalor. Expedia should be ashamed of itself allowing such misrepresentation on its website. The place needs to be gutted and rebuilt
Stayed 8 nights in Nov 2018

10/10 Excellent

Ari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
sandat
great location staff very friendly staff helpful pleasant surroundings cant criticize it
Stayed 10 nights in May 2018

8/10 Good

Ivan

Liked: Staff & service
Disliked: Cleanliness
Place with potential, but stay away for now
Well, I really didnt want to believe the reviews - but they are true. First the good stuff - the place looks nice from the outside, its well located if you are after party life (not sure why people stay there if they want quiet). BTW, its inside the yard, so you can't really hear the street. Also, there are sellers of many kinds everywhere in asia, so of course they will be outside the hotel. Dont know why people complain about that. The bad part - room looked really run down. I didnt mind it that much for the price, but then I went to sleep and smelled the cussions - oh my god, so bad. Also, for some reason the water in shower smelled like rotten eggs. Internet was frequently unavailable. IF you can, just get different place
Stayed 3 nights in Dec 2017

8/10 Good

Jacob, Sydney, Australia

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
I love the staff they were friendly and just felt like home
Stayed 18 nights in Dec 2017

8/10 Good

Ursula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay at Sandat Legian
Peaceful and quiet. Friendly service
Stayed 6 nights in Nov 2017

8/10 Good

Steven

Liked: Cleanliness, staff & service
I have stayed here many times. it's ok/

10/10 Excellent

jayson & nicki , sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best location
Good location , friendly staff , safe , we had the best trip to Bali , back soon !

6/10 Okay

Alex, Australia

Liked: Cleanliness
Disliked: Property conditions & facilities
First and last
Many shortcomings in this hotel too many to list, so I will list 5 I brief: 1) Bed sheets were ripped 2) Wi fi failed to work 9 times out of 10 despite moving around the hotel it didn't make much difference as far as signal and quality is concerned 3) Breakfast was mediocre, not allowed seconds or third serving 4) Sex workers and taxi drivers would harass you the moment you stepped outside the hotel no matter what time in the day it is 5) Cleaniness of my room was left to be desired, no constant follow up from house keeping, no courtesy checks, lack of safety in and surrounding area of the hotel. Only two good thing coming out of all this is I was impressed with customer service. Easy hassle free to check in

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Cleanliness

8/10 Good

Clay, BNE

Liked: Staff & service, room comfort
Just back from the main road
This is worth the money, it's cheap and it's central to most of the action. It's not J4 but it's a clean bed in a comfortable room with friendly staff.

8/10 Good

Toni, Bavaria

Liked: Cleanliness, staff & service, property conditions & facilities
Good for a short stay and party holiday
It was a good time there but the bed was very soft so you felt every movement from the other person. The breakfast menu was pretty small but I think for this budget ok. Nice pool, good location and flatscreen tv (actually not necessary).

2/10 Terrible

Claudie, Canada

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Discusting!
Our room was not available upon arrival, and they told us it was not with breakfast but our reservation was with breakfast. They upgrated us to a deluxe room. The room was discusting! Mold on the walls, sticky dirty floor, our towel were dirty white, they really need to change them and the smell, my god!!! So we did not stay, and book at J4 Legian just 1 min of walk from there A LOT BETTER. The hotel refused to give us a refund. And refered us to Expedia for a complaint. We have been traveling the world for the last 7 months and we did stay at a lot of low budget rooms in Indonesia, Philippines and Africa, this one was by far the worst.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel iv ever stayed at!!!
Thought would be nice as shown in pictures but is nothing like it at all they dont come to clean the rooms unless u tell them the shower and toilet smell like urine and theres hardly any water pressure and the floors are sticky from humidity had to leave after 2 days n book another hotel. Would not recommend to any1!

10/10 Excellent

Georgia M, Aus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
People Power
It's not what you've got, it's who you've got. The staff here are amazing if you give them the time of day. They will chat to you and are always very hospitable, doing anything they can to help you. The rooms are clean and tidy, beds comfy and aircons brilliant. Hot water always. The bathrooms are not modern but they are clean! The pool area is beautiful and pretty luxurious for the amount being paid per night. Safe and secure with some of the coolest security out the front aswell!

2/10 Terrible

crazygirl, london

Disliked: Cleanliness, staff & service, property conditions & facilities
rooms
Dirty rooms, they look different as they promote on the website on pictures, we had block toilet light no working and wifi no loading and working at all

2/10 Terrible

Daniel, Perth

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warning Stay Away !!!!!!!!
Arrived after midnight and our rooms were not ready even though we were booked in for the previous day. No towels and they couldn't supply proper towels. One room smelt like a morgue. Two of the rooms the beds had been used previously and linen not changed. Bodily fluid evident on one and hair and body odour on the other one. One of the four rooms bathroom was flooded upon entry. Another bathroom floor was so dirty you could see the dirt running down the drain hole. There was no security. People were screaming and yelling and jumping in the pool at 4am. Left the next morning (even through booked and paid for 4 more nights). Complained at desk with no response. Stayed in far better hotels for the same price. Stay away!!!!!!!

4/10 Poor

richard

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
the toliet smelt like sewer

4/10 Poor

Chris

Disliked: Cleanliness, property conditions & facilities
Good location bad hotel
Room was dirty, no towel, bath tub was cracked, leaking tap in room, room wasn't cleaned all week, nice pool though

4/10 Poor

lay kee

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

amy, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, staff and great location
We had a great stay, our room was nice and it was great to have a pool that we could relax around if we were being hassled at the beach. The staff were nice, especially the tour guide based there 'Wayan',

8/10 Good

Nikita, h

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is fine. Good location for kuta of thats what you want

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely horrible, not worth the money!
This place was disgusting!!!! My room had leaking taps in the bathroom with water all over the floor and smell of mould. My room had no blanket for if you wanted to sleep with a blanket on the bed, the sheets had stains, the room was dirty with pieces of hair and rubbish on the floor. I also had been informed that I had a no smoking room but was left with an ash tray in the room. I was told on arrival that the wifi didn't work in the rooms and it only worked on the balcony, I went to the balcony to sit on the furniture provided to be discomforted by the horrible smell. I do not recommend this place to anyone. It's location is behind a tattoo place with multiple of Javenese people around just back from the main road. This was a horrible experience, I did not even stay for longer than an hour.

4/10 Poor

omero, Canada

Disliked: Cleanliness, property conditions & facilities
A little disappointing
The staff were friendly enough, nice hotel environment, but a young guy doing the cleaning. Before staying the second night we warned management about cleanliness. There was no improvement so we checked out. But not before telling them to hire an effective cleaning lady. Hair on the tub, toilet not cleaned for weeks. Check the room before paying....

8/10 Good

phil, perth

Liked: Staff & service, room comfort
nice hotel close to everything
lost power a couple of times a/c was not cold enough breakfast was not enough but ok

6/10 Okay

n/a, oz

close to everything!
close to everything!close to everything!close to everything!close to everything!close to everything!

2/10 Terrible

anjaly satish, gosford australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible Terrible Terrible
We arrived at 11pm no body was at the front door not even reception. A man standing by had to go looking for someone he came after 5 mins and took our bags to the room. We were shocked it was filthy as if bedding wasn't changed after last use yes the towel was brown from white so we asked him to change them. No hot water, toilet paper, fridge, kettle to make coffee or air condition. There was a rusty ceiling fan rattling over our head all nite. Since it was so late we decided to spend the nite and look for another hotel in the morning so around 6.30am we walked out and came across J4 HOTEL only 100 meters up the road so we checked n booked for the rest of our stay. I would rate it 10/10 in everything. So we went back to the old hotel packed our bags and came to have breakfast before we left. We ordered eggs on toast which came and my husband wanted 2 extra toast and she said no you only get two. Coffee and tea was provided but no milk. So we ate our breakfast and rolled our bags and walked up the road to our new hotel where the staff were amazing who let us check in early at 8am and didn't charge us for late check out at 6pm.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
12 nights never housekeeping….
12 nights never housekeeping , 12 days breakfast always the same ….but the best complain is for EXPEDIA , i will never use again for my travel , fake pictures horrible hotel.

6/10 Okay

helmie, Malaysia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel near club? Here it is!
I booked 3 rooms for my family. 1) No towels were provided as they told us all towels were sent to laundry ??????. LOL! .No soap in all rooms that we had to buy ourselves. Checkout was the best. At 12.00.05hrs the hotel staff will knocked our doors as were late for 1 hour or so.

4/10 Poor

Simon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
No internet access in the room
no internet access is very difficult in the room. room number 126 condition is not good

8/10 Good

Verified traveler

Liked: Staff & service, room comfort

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing experience.
I booked a room with double bed and they gave me a room with 2 single beds. I ask them to give me another one and in a bad mood they refused to change telling me they didn't have any more rooms available. At the end I was going to leave and suddenly they got plenty of rooms. The room doesn't look like the pictures at all and was very dirty, full of spider webs.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
good location, but....
Location was great, and the price was also very good. The staff was ok, but the room was in a bad condition, on balcony bee hive, no warm water, and the breakfast was terrible.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Budget hotel
Location kind of strategic, but the facilities and cleanliness is very bad. There are a lot of other better hotels out there.

6/10 Okay

Donna, Malaysia

Disliked: Cleanliness, property conditions & facilities, room comfort
reasonable
im a backpacker. so to be able to stay in a hotel like this is way better for me. its cheap, well i booked it online for 13USD. if u pay on ur walk in its 300,000 Rupiah or 40 USD. the blanket is very thin so u have to increase the room temp. the room at the end (i got 115 and 116) its really hard to get the wi-fi. and no wi-fi at all at 116. well they got swimming pool here, private balcony each room and the garden view is so relaxing. no noise at all even thou its just a few metres from the big clubs. it'll be hard for u to find this hotel in the night because there is 3 sandat bali hotel in bali which is 1,2 and 3 and i dont know which hotel im staying. they dont state the number. overall its reasonable for the price

6/10 Okay

Mother of 6, m

Nice
For a cheap hotel it's a great place to stay . The room had air conditioning room service daily. Freindly staff and swimming pool. Great location

6/10 Okay

Shaun, KL, Malaysia

Liked: Property conditions & facilities, room comfort
Hotel in heart of Legian, Kuta
Only stayed a night, was surprised by the size of the place as the entrance was very cramp. Breakfast was reasonable for the price. Room slightly dim & washroom had an unpleasant smell. A bit noisy at night due to proximity to clubbing area.

4/10 Poor

Rebecca, Australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location, close to everything.
Paid for a deluxe room and probably got the worst room. Looked at standard rooms that were nicer. Bathroom was dirty and broken window. No tea and coffee facilities. Did not clean room or front steps, which were very slippery after a couple of days. Had to ask for toilet paper and water, as did not check and clean room.Breakfast is not buffet and very bland. Did not have huge expectations for price but expected a nicer room. When I asked about room, they simply said it was deluxe. When leaving for airport asked them to call a taxi and was told there were plenty outside, so we had to cart our luggage on to the street and wait for taxi. Could not use pool between 8pm and 8am

6/10 Okay

Daniel and Amy, KL

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Beautiful Oasis if the Legian area is "your thing"
Located in the heart of Legian, Sandat Bali Hotel offered us a nice getaway from the party hungry vibe that characterizes this part of town. The hotel is beautifully landscaped and the rooms are well cared for. Unfortunately the bathroom floor seemed to be a bit on the smelly side (even for the "wet" style bathroom it was smelly) and no toiletries other than toilet paper were provided. The pool looked very nice and well maintained.

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Basic
The hotel is clean. Very basic but it is only $20 a night! We stayed before airport so not over night, but could imagine tj being noisy.No towels from what we could see. Pool area was nice. Central location in kuta walking distance to everything.

8/10 Good

Alexandre Dam., Brazil

Liked: Staff & service, property conditions & facilities
Good and cheap
The location is perfect, next to restaurants and many shops. The hotel in general is good and very cheap. I recommend it.