Deluxe Room | View from room

Reviews of The Dipan Resort Petitenget

4 out of 5
The Dipan Resort Petitenget
Jalan Petitenget Gan Taman Ganesha No1, Seminyak, Bali

Reviews

8.4

Very Good

Rating 10 - Excellent. 127 out of 281 reviews" "
Rating 8 - Good. 115 out of 281 reviews" "
Rating 6 - Okay. 21 out of 281 reviews" "
Rating 4 - Poor. 13 out of 281 reviews" "
Rating 2 - Terrible. 5 out of 281 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

Dean

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
THE HOTEL IS CURRENTLY UNDER CONSTRUCTION AND YOU CANNOT GET A ROOM. I PAID UPFRONT AND WHEN I ARRIVED THERE WAS NO ONE THERE. HAD TO FIND ANOTHER HOTEL
Stayed 5 nights in May 2022

2/10 Terrible

Victor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
THE RESORT WAS CLOSED BUT THEY WONT RETURN MY MONEY BACK?!?!
Stayed 1 night in May 2022

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
The shared pool was nice with the cabana. Food was not good - we got food poisoning from here. villa was ok, strange layout with a tiny pool.
Stayed 7 nights in Mar 2020
Response from arta on Mar 23, 2020
thank you to stay at The Dipan, hope we can serve you better in the future

10/10 Excellent

Verified traveler

Stayed 1 night in Jan 2020
Response from arta on Mar 6, 2020
Thank you to stay at The Dipan, appeciate you feedback and we do hope you will be back again in the future

10/10 Excellent

Staci, Kent,Washington

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Awesome staff. Nice and quiet area. Close to beach. Great breakfast to start your day.
Stayed 8 nights in Feb 2020
Response from arta on Feb 26, 2020
Appreciate your feedback and we do hope you will be back again in the future, thank you

10/10 Excellent

Lily, Nyc

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment I walked into the Dipan I fell in love with this hotel. I was greeted with drinks at the check out desk and also allowed to check in 2 hours earlier. It was my birthday weekend and the staff surprised me with a birthday cake at breakfast. I was also allowed late check out. The staff is friendly and the hotel is amazing. Definitely staying here again when I return to bali
Stayed 5 nights in Feb 2020
Response from Arta on Feb 11, 2020
Thank you to share your great experience during stay at The Dipan, we are happy to know that you will definitely staying again in the next holiday to Bali, cant wait!

10/10 Excellent

Calvin, Melbourne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort is close (walking distance) to everywhere in Seminyak. Perfect location
Stayed 9 nights in Jan 2020
Response from arta on Feb 3, 2020
thank you

6/10 Okay

Verified traveler

Disliked: Staff & service
Pool nice, everything else - meh
We had a villa with a private pool, which was nice. The breakfast was not good and the service was not friendly. Still - it was conveniently located and was nice having the private pool. Not well maintained.
Stayed 4 nights in Dec 2019
Response from arta on Dec 28, 2019
thank you to stay at the dipan appreciate your feedback

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2019
Response from arta on Dec 28, 2019
thank you

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2019
Response from arta on Dec 22, 2019
thank you to stay at the dipan appreciate your feedback

10/10 Excellent

Myriam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from arta on Dec 10, 2019
Thank you Myriam appreciate your feedback

10/10 Excellent

Mel, Sydney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time i have had the pleasure of staying here, I booked a villa, the same as last time and it was perfect. The private pool and garden area an excellent place to sit and relax. The location is great a short stroll to the beach and restaurants and shopping close by. The stand out though are the staff that are super friendly and go out of their way. I find the service more personal than the big resorts. Oh and the egg white omelettes are delicious for breakfast.
Stayed 6 nights in Nov 2019
Response from arta on Dec 4, 2019
Thank you Mel to be our loyal guest, we do hope you will be back again in the next holiday to Bali

8/10 Good

Verified traveler

Stayed 6 nights in Nov 2019
Response from arta on Dec 3, 2019
Thank you to stay with us appreciate your feedback

8/10 Good

kevin

Liked: Cleanliness, staff & service, room comfort
I would stay again
Very nice room but last one in corridor.
Stayed 3 nights in Nov 2019
Response from arta on Nov 27, 2019
Thank you to stay at The Dipan, appreciate your feedback

10/10 Excellent

Aj, Yarrawonga

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was amazing. The location is perfect and the staff were so so amazing and happy to help you with anything day or night. Yes it is an older place so not as ‘fresh’ as some villas you may see but everything worked and it was an amazing price. Can not fault this place. Highly recommend
Stayed 7 nights in Nov 2019
Response from Arta on Nov 27, 2019
Thank you for the time to share your experience stay at The Dipan, we do hope you will be back again in the next visit Bali.

10/10 Excellent

KASPER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Fantastic
Stayed 8 nights in Oct 2019
Response from art on Nov 20, 2019
Thank you to stay at The Dipan, appreciate your feedback

8/10 Good

Annelisejs, Hawai’i

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the private villa, beautifully done. Private pool for those romantic times, outdoors shower too. We felt like we were all alone which was amazing. Big walk-in show and super deep tub. The only downfall was that we couldn’t get hot water but the front desk said they were going to take care of it, but by that time we’d already left. Also a full breakfast which was included. It was clean and stocked with beverages for a very small price, US dollars. In the middle of all the action, restaurants , bars, clubs and beach were all within minutes. I would highly recommend this place if you are visiting Seminyak. :)
Stayed 4 nights in Oct 2019
Response from arta on Oct 29, 2019
We are happy to know that you love The Dipan to stay and we put special attention for hot water issue, thank you

4/10 Poor

Aileen

Disliked: Cleanliness, property conditions & facilities, room comfort
Have stayed there a few times before....looking VERY tired now.. Although staff are reasonably friendly...not particularly attentive.. Cockroaches in room each morning...no complimentary water.. White towels look very grey..
Stayed 4 nights in Oct 2019
Response from arta on Oct 28, 2019
Dear Aileen, Thank you to stay at The Dipan, do apologize for lack of service during your stay we will pass your message to management we do hope we can served you better in the future.

10/10 Excellent

Robin L

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a great find!
The resort was better than I even anticipated! We had a 3 bedroom villa. Our own pool which was unexpected! Great location, quiet, excellent food. Definitely a repeat visit!
Stayed 4 nights in Oct 2019
Response from arta on Oct 23, 2019
Thank you Robin for the time to share your experience stay at The Dipan and glad to hear for a repeat stay. Will share it to all staff. See you next time!

8/10 Good

Verified traveler

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great location great spa nice staff Nice breakfast
Stayed 1 night in Sep 2019
Response from arta on Oct 7, 2019
Thank you to stay at the Dipan, appreciate your feedback, thank you

6/10 Okay

SeptGuest

Traveled with family
Liked: Cleanliness
The Dipan I’m sure had it’s hey day. The property has no beach access, very noisy Friday and Saturday nights til 11pm due to Sea Vu Play and Mrs Sippy. Staff try their best but rooms/decking/slimy pool and lack lustre restaurant need some TLC. Limited cooking facilities in room, average water pressure, ageing decor. Spa is nice 40% off. You get abit bored of bfast, it’s menu not buffet.
Stayed 7 nights in Sep 2019
Response from arta on Sep 30, 2019
Thank you to stay at The Dipan, appreciate your feedback

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2019
Response from arta on Sep 23, 2019
Thank you to stay at The Dipan, appreciate your feedback

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location, great staff, great amenities. Our room needed some maintenance done but would highly recommend this Resort to others
Stayed 6 nights in Sep 2019
Response from arta on Sep 23, 2019
Thank you to stay at The Dipan, appreciate your feedback

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would recommend the Villas comfortable and clean in the heart of Seminyak with a short 5 minute walk to beach. Restaurant had great menu which we enjoyed during our stay. Staff were friendly and accommodating.
Stayed 8 nights in Sep 2019
Response from arta on Sep 20, 2019
Thank you to stay at The Dipan, appreciate your feedback and we do hope you will be back again to stay

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and amazing villas! Loved it! The staff is the best, very helpful.
Stayed 2 nights in Sep 2019
Response from arta on Sep 17, 2019
Thank you to stay at The Dipan, appreciate your feedback

10/10 Excellent

Latisha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019
Response from arta on Aug 31, 2019
Thank you to stay at The Dipan, appreciated your feedback

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place
Stayed 1 night in Aug 2019
Response from arta on Aug 22, 2019
Thank you to stay at The Dipan, appreciate your feedback!

8/10 Good

Verified traveler

Stayed 1 night in Aug 2019
Response from Arta on Aug 19, 2019
Thank you for your feedback, we do hope you will be back again in the next holiday to Bali

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A+++ Service, Room and location
Location is the best in Seminyak, 1-2mins walk to restaurants, eateries, pubs, local shopping. Service is excellent, all staff are super courteous. Villa was huge and very clean. It was my son's birthday and hotel staff sang birthday song with a medium size black forest cake to our room. It was a real surprise...they actually check passport and found out birthdate from them. 10 Stars - highly recommended. Will stay here again in future for sure.
Stayed 3 nights in Aug 2019
Response from Arta on Aug 14, 2019
Thank you to stay at The Dipan, appreciated your feedback and we are happy to know that you will be back for next holiday to Bali

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jul 2019
Response from arta on Aug 6, 2019
thank you to stay at The Dipan Seminyak, appreciate your feedback

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a lovely resort. Very friendly and helpful staff. Private pool villa. Breakfast included. 1 minute walk from the beach and restaurants.
Stayed 1 night in Jul 2019
Response from arta on Jul 13, 2019
Thank you to stay at The Dipan, appeciate you feedback we do hope you will be back again in the next holiday to Bali.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Great location near the beach and shopping and great restaurants!
Stayed 3 nights in Jun 2019
Response from arta on Jul 2, 2019
Appreciate your feedback, thank you we do hope you will be back again in the next future.

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
very old and cramp villas, good location but run down in my opinion
Stayed 4 nights in Jun 2019
Response from arta on Jul 2, 2019
We will share your feedback to the management, thank you for your feedback

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
our villa was great. within easy wak to beach & restaurants. staff were very friendly & accomodating. arranged day tours for us & were always helpful.
Stayed 8 nights in May 2019
Response from arta on Jun 7, 2019
Appreciate for your feedback, thank you we do hope you will be back again to stay at The Dipan Seminyak.

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location, the vibe, and the spacious rooms and bathrooms.
Stayed 3 nights in May 2019
Response from arta on Jun 6, 2019
Thank you for your feedback, hope you will be back again in the next holiday to Bali

10/10 Excellent

Beth, Perth

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately my shower was cold and needing fixing everyday, however I’ve never experienced this here before. Other than that, it was beautiful!
Stayed 4 nights in May 2019
Response from arta on May 29, 2019
Dear Beth, Your problem about shower was delivered to maintenance department hope you will be back to stay at The Dipan in the next holiday to Bali Thank you

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My partner and I stayed in the one bedroom villa, with pool and were very impressed with the property. The pool was clean and the villa offered simple amenities. If we ever needed anything extra we were assisted by the very friendly staff. We found the location exceptional - close enough to everything and far enough away to be able to relax. On our last day our flight wasn’t until midnight, after checking out we were able to leave our bags with reception until we were ready to leave and also able to have a shower at the adjacent spa area. Great service. Overall very impressed and happily recommend.
Stayed 9 nights in May 2019
Response from arta on May 23, 2019
Thank you to share your experience during stay at our property The Dipan, hope you will be back again in the next holiday to Bali

6/10 Okay

Jeremiah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Potentially fantastic, but overall disappointing.
A very noisy disco directly opposite plays the same CD choice from Wednesday through Sunday 9pm, til after midnight, and there was no hot water to use in the bath we'd specially booked the suite for.
Stayed 2 nights in May 2019
Response from arta on Jun 13, 2019
Dear Jeremiah, Thank you to spend the time to write down your experience stay at The Dipan, we will share it to department concern. We do hope next time there is no negative issues again.

10/10 Excellent

SophosXX, NYC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stuff and the rooms are great especially for the price. The WiFi signal or bandwidth though was terrible in the room. They really need to work on this.
Stayed 1 night in May 2019
Response from arta on May 8, 2019
Many thanks for the tim to write down review during stay at The Dipan, we will pass the concern about wifi problem, we do hope you will be back to stay at our property again.

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Great Location
More option for breakfast would be nice
Stayed 5 nights in Apr 2019
Response from Arta on May 2, 2019
Many thanks for your review we will submit it to department concern to provide more breakfast variant. We do hope you will be back again in the next holiday to Bali

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 7 nights in Apr 2019
Response from arta on Apr 26, 2019
Appreciate your feedback, thank you

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This resort is a little slice of paradise in busy surroundings. The pictures don’t quite do the resort justice and we were surprised at just how large our one room villa was. We enjoyed our private pool, but the main pool was also mostly unoccupied, despite there being several other guests at the hotel. All of the staff is very friendly and helpful. The breakfast has several options that are large and tasty! WiFi was quick and worked in our villa, which was furthest from the lobby. The surrounding area is full of restaurants, bars and shopping, plus you’re right around the corner from the beach. Like other reviews say, the only downside is the bar next door. Wednesday-Saturday you will hear loud music and scream singing on the microphone from 9pm-1am. Bring some earplugs to help lessen the noise.
Stayed 4 nights in Apr 2019
Response from arta on Apr 15, 2019
Thank you to share your experience during stay at The Dipan, appreciate your feedback. We do hope you will be back to stay again in the next holiday to Bali

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019
Response from arta on Apr 13, 2019
many thanks for your great review of The Dipan, appreciate!

6/10 Okay

Lisa

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Can Be Noisy.....
Booked a 50% off room and was given a very large 40sq m room on the corner 1st floor. The next door Sea Vue Bar was quite noisy, so when we returned from dinner, we asked for another room which would be quite. The FO service staff obliged and we were given a quite room for the night. Rooms overall good, but general areas need an upgrade as areas were very badly maintained.
Stayed 1 night in Apr 2019
Response from arta on Apr 13, 2019
Thank you to share your experience stay at The Dipan, we will forward it to management and make some change at the property. Hope you will be back again to stay at The Dipan

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Small hotel , good size rooms , high ceilings , feel very spacious , bathtub , large rain shower . Really good swimming pool . And cooked breakfast to your liking till 11 am . Excellent hotel .
Stayed 6 nights in Mar 2019
Response from arta on Mar 28, 2019
Thank you for the time to write down you experience stay at The Dipan, hope you will be back again in the next visit Bali

8/10 Good

Sydney31female

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Villa was awesome - nice and big. They provided a water fountain which was excellent. The bed squeaked which was annoying. The hot water ran out mornings and the water was completely off our last day. We specifically paid for late check out to have a shower in the afternoon before our flight but we weren’t told it was going to be off, then we were told it would be “on soon” and then finally, that it was never going to have been on before we left.
Stayed 7 nights in Mar 2019
Response from arta on Mar 28, 2019
Many thanks for your feed back hope you will be back to stay again at The Dipan

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great location for the expansive beach in Seminyak. About a five minute walk and you are on a beautiful beach where you can walk forever. It is about a ten-minute walk to the main shopping & restaurant area. Downside is a very loud nightclub right next to the hotel that is overwhelmingly noisy at night. They kindly moved my room but it was still noisy.
Stayed 2 nights in Feb 2019
Response from art on Mar 5, 2019
Appreciate for your feedback, thank you

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great but it’s next to a club that pumps out music till 1am! Impossible to sleep earlier than that
Stayed 2 nights in Feb 2019
Response from arta on Feb 20, 2019
Thank you to share you experience stay at The Dipan, appreciate your feedback

10/10 Excellent

Rodolfo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
STAFF WAS EXTREMELY FRIENDLY. Wish I never would’ve left
Stayed 5 nights in Feb 2019
Response from arta on Feb 18, 2019
Many thanks for your feedback we do hope you will be back again to stay at The Dipan

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our second stay at the Dipan and we just love it…the location is second to none and the staff are just wonderful. It was very noisy in our room on Saturday night, due to a new nightclub right next door, but not only did the reception staff deal with the issue perfectly, I am told they are renovating soon and that issue will be taken into account. Gorgeous pool, clean, well maintained rooms and lovely food and staff.
Stayed 4 nights in Feb 2019
Response from arta on Feb 13, 2019
Thank you to share your experience stay during your stay at The Dipan, hope you will be back for the 3rd stay.