Ratings based on 378 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
95% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Couples
by Zachary

This traveler left a rating score only Posted Feb 3, 2015 on Hotels.com
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Melbourne

Great hotel and value

Posted Feb 3, 2015
Cons: In-room air is too humid, you MUST turn on the air-con 24 hrs a day otherwise your bed sheets will get wet very quickly.
For this price, you get all you expect for a 5-star hotel: service, room quality, facilitie, and most importantly access to the beach for all kinds of water sports. From location point of view, it is much better than the Mulia Hotel even. Highly recommended.
4 out of 5
Recommended
for Couples
by A verified traveler

Very nice hotel

Posted Jan 28, 2015 on Hotels.com
Too much music and was too loud, especially at breakfeast time at biniyriu outside on the terasse. We asked a waiter to lower the music but it went up again a few minutes later. Thought it was a non smoking hotel but neightbour was smoking cigar on his balcony. Otherwise this hotel is perfect!
2 out of 5
Recommended
for Couples
by Yessifrom indonesia

an outdated hotel

Posted Jan 25, 2015 on Hotels.com
The hotel is very old, 20+ years. The hotel interior and pools are outdated. The breakfast was poor. The room smells old and not fresh.the tv signal was bad. tv itself is very outdated. this hotel should really renovate the whole site.
5 out of 5
Recommended
for Families
by Finn Helgefrom Oslo

Fantastic resort and facilities.

Posted Jan 22, 2015 on Hotels.com
Simply fantastic. Recommended to everybody who is looking for something special.
5 out of 5
Recommended
for Families
by Catherynfrom NY

Nice hotel, comfortable rooms, great spa

Posted Jan 19, 2015 on Hotels.com
The Nusa Dua area might be one of the prettier places to stay in Bali. The hotel is located along a nice stretch of beach. Although the hotel is a bit older than other resorts in the area, it has been kept up nicely and the rooms are very comfortable. We especially enjoyed the room valet, delivering coffees/lattes at any time. The spa service was wonderful! Both the pool and beach area were nice. Only wish the staff spoke slightly better English, difficult to ask questions or order certain food at times. Would stay here again, best hotel for the price in the area.
5 out of 5
Recommended
for Couples
by A verified travelerfrom Canadian

Lagoon access room is awesome!

Posted Jan 16, 2015
Pros: The grand entrance and lobby are is spectacular!
Cons: Wow, I'm thinking and coming up blank......
Location: See comments above.
The Laguna will not disappoint. Beautiful, Balinese style hotel with spacious grounds, several pools and restaurant options. Excellent location on leeward side providing the perfect little bay for all the water sports you can hope to do. Very nicely situated between several other lovely resorts with a 3km promenade from one to the next making a great (and safe) walking/jogging path. Very minimal beach merchants who respect the words 'no thanks'! This was the best part of out trip and we wish we stayed there the entire time.
3 out of 5
Recommended
for Families
by A verified traveler

bali trip

Posted Jan 14, 2015 on Hotels.com
room is kind of small than other resort
4 out of 5
Recommended
for Couples
by Madsfrom Aarhus

Fint hotel, men ikke 5-stjernet

Posted Jan 11, 2015 on Hotels.com
Fint hotel, men i min optik ikke et 5-stjernet - har boet på en del 5-stjernede, der alle var markant bedre. Lidt beskidt værelse, havde ikke det rigtige værelse til os ved indtjekning, telefon på værelse duede ikke og kaffen tog de en time om at levere på værelset om aftenen. Lækkert med gode pools og skøn strand lige uden for hotellet.
5 out of 5
Recommended
for Families
by Wai Chufrom HK

Good experience

Posted Jan 10, 2015 on Hotels.com
Villa is cozy and comfortable. Hotel is located quite near the big shopping mall which can be reached by hotel shuttle bus though it picks up every one hour. Room services are good. The beach is beautiful.