Ratings based on 337 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
91% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Tokyo

Posted May 10, 2015
スイートに3泊しました。ホスピタリティ溢れるスタッフ、豪華で非日常的な空間、快適なプール、清潔でサービスレベルの高いスパが良かったです。壁が薄いのと、バスルームのお湯が出にくいの気になりましたが許容範囲内でした。街へはシャトルバスで10分程度で行けます。タクシーの場合は50000ルピア位です。
5 out of 5
Recommended
for Families
by A verified travelerfrom Melbourne

Great hotel. Lovely staff.

Posted Mar 30, 2015
Pros: Staff, pools, absolutely stunning hotel grounds. We felt like we were the only people there.
Cons: Spa was expensive
Location: About 10mins to town center by car. Easy to get to and from. Free shuttle or heaps of taxis.
We travelled with our 11 month old twins. The staff were lovely and so accommodating. Nothing was too much trouble. Put two cots in the room, no problem. Even put in a little toiletries pack for the babies, was a nice touch. Nice smaller hotel meant a more personal experience. Every time we returned from Ubud the staff would greet us and take our shopping to our room for us. We just loved this place. We will be back. Highly recommend.
4 out of 5
Recommended
for Families
by Juliettefrom Perth

Sheer heaven!

Posted Feb 10, 2015 on Hotels.com
From the moment we were driven through the gates of The Mansion were transported into a state of tranquillity, charm and opulence from a bygone era. Staff were smiling and welcoming, and the gardens were absolutely beautiful, as was the art on display. I would stay again for a rest and re-charging of batteries in majestic surrounds.
4 out of 5
Recommended
for Families
by Perfrom Stockholm

Grandiost hotell men bara fyra stjärnor

Posted Jan 24, 2015 on Hotels.com
Ett riktigt schysst och grandiost hotell som inte når fram till fem stjärnor trots att de fysiska föutsättningarna finns. Men med tanke på detta en helt okej upplevelse med tanke på det pris vi betalade.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel

Posted Jan 6, 2015
Pros: The location of the hotel its great. Slightly out of Ubud it avoids the noise and traffic of the town.
The hotel is situated outside of Ubud centre. It is a large hotel with well maintained facilities. The staff are very accommodating. During my stay there was a lot of heavy rain and my roof started leaking quite badly. I was moved to another comparable room within the hour, without any hassle at all. The shuttle service into town is very convenient.
5 out of 5
Recommended
for Personal Event
by JAE HOfrom 서울

즐거운 숙박 장소

Posted Jan 4, 2015 on Hotels.com
처음 찾아갈 때 시내에서 찾아가기에는 조금 불편했습니다. 하지만 한번 들어가면, 우붓 시내로 가는 셔틀이 잘 되어있어, 무리없이 여행을 다닐 수 있었습니다. 호텔 전체가 매우 크고 좋았지만, 세월에 따른 시설의 낙후화도 보였습니다. 방은 매우 깨끗하고 잘 정돈되어 있었으며, 스태프도 친절하였습니다. 착한 가격으로 다시 찾을 의향이 있습니다.
5 out of 5
Recommended
for Everyone
by A verified traveler

Lovely hotel with fabulous gardens and pools

Posted Jan 3, 2015
Loved our stay here, the hotel staff where so helpful and the surrounding gardens and pool areas where amazing.
1 out of 5
by A verified travelerfrom 日本

何かと不満の多いホテル

Posted Jan 3, 2015
部屋にファシリティが何も無い。お湯をフロントに頼んでも2時間掛かり何度催促しても「今運んでいる」の回答ばかり。 部屋は灯りが足りず、年越しパーティがあったが朝5時までDJが音楽を流す。それ自体は問題ないがなぜ幼子2人連れた我が家の部屋がDJブースの隣なのか理解不明。 レストランも夜は灯りの下やテーブル廻りに大量の大きな羽根蟻。ほかの欧州人のお客とクレームしても「雨季だから仕方ない」とのこと。その対策するのがホテル側の仕事じゃないの?雨季に虫が多いのはジャカルタ在住のため理解するがサービスを提供する場のホテルが「仕方ない」で済ますのはいかがなものか。 部屋、レストラン、プール等全体的にネットの写真からの見劣り感がすごい。レストランの値段はホテルなので高いのは納得。味は正直褒められたものではなく、ウブド市街で食べた方が安く種類も多くお洒落なレストランがありそちらをお勧めする。 ウブドは良い所だがこのホテルはもう行くことはない
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Singapore

Christmas in Ubud

Posted Jan 1, 2015
Pros: Amazing place. We felt like being in the jungle or in a lost temple
Cons: The Restaurant is terribly bad. Food Quality needs to change considerably. Pool cleanliness is questionnable. Need to prevent guests to eat inside!
Location: Ubud is a great place. Enjoy the temples, Visit the wood carvers, pupet manufacturers, the Monkey Forest, the Cofee plantation, volcanos, go rafting
Lots to do in Ubud and The Mansion would be a very nice hotel if it had a decent Restaurant...
5 out of 5
Recommended
for Families
by Vishalfrom Singapore

Value for money

Posted Dec 31, 2014 on Hotels.com
Loved the hotel setting with the forest kind of ambiance! Service was also great! The only minor disappointment was the room size and having no separation between the toilet and the rest of the room.