Ratings based on 168 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Singapore
Nice hotel layout in good location of UbudPosted Aug 20, 2014
Pros: i like the hotel location, layout of the hotel
Cons: hotel staff need to be more liaise to each other. need to improve the sound insulation between connecting rooms especially bathroom.
Location: the hotel is near by Central Ubud so you can easy to go to Ubud market, Monkey road shopping street
i had booking a hotel transport from the airport to hotel but since my flight is delayed when i reach the Bali airport and went to arrival lobby i can't find a driver or hotel staff then i make a phone call to reception but she said that she can't find any notice from their colleague so i need to get taxi and negotiated the taxi rate from airport to hotel. after that i already booked the family room for 4 pax but then they change my room to 2 deluxe rooms for the reason is that the family room got only 1 bathroom instead of 2 bathroom for 2 deluxe rooms that reason is acceptable for the time being.
for Everyoneby A verified traveler
Amazingly fantastic!Posted Aug 18, 2014
Pros: It was just beautiful and in a great location.
Cons: The dining room is a bit small even though they have three dining sessions, but it wasn't a hardship as we just went into Ubud for dinner.
Location: The hotel staff will sort out a day trip to suit what you want to see and you have a driver for the whole or half day.
Wonderful hotel with great facilities, such friendly helpful staff, delicious food. Couldn't fault anything. Just a short 10 minute taxi ride into Ubud central or catch the free hotel shuttle bus every hour.
for Couplesby A verified traveler
Hotel was great!Posted Aug 4, 2014
Pros: Rooms were very fitting with surroundings.
Cons: Lighting - sometimes difficult to see in rooms - applying make up etc - and travelling back to rooms at night
Location: Close to UBUD although the free "shuttle" was not ever on the time on the schedule and always full so we always had to py for a taxi
First room was noisy due to young family however management were very accomodating and moved us immediately the next morning. All the staff were very friendly - the facilities were good and the prices reasonable.
for Familiesby A verified traveler from Hepburn, Australia
PeacefulPosted Aug 2, 2014
Location: Shuttle bus made up for the distance to town. Ubud market a must!
Beautiful and peaceful! With a huge chose of pools
for Everyoneby A verified traveler from Australia
Wonderful experience!Posted Jul 27, 2014
Cons: Room amenities such as iron and ironing board, hair dryer
This place is fantastic! Beautifully decorated throughout, the atmosphere is great and staff is above and beyond. Special thanks to our driver Mr Wayan Puja!
for Everyoneby A verified traveler from W
MagicPosted Jul 6, 2014
Aristocratic setting like walking onto a movie set!
for Everyoneby Lee from Singapore
Lovely hotel at the outskirt of Ubud centrePosted Jul 1, 2014
Fantastic staff and accommodation. "Wow! Can we come back in September?" My children requested as soon as we stepped into the premise. I share their excitement. Beautiful resort, good food, clean room, manicured garden, excellent service throughout, free shuttle to centre. Nothing more we could ask for. Thanks to all at the resort.
for Everyoneby lilly from perth
Nice hotel in the forrestPosted Jun 30, 2014
It was lovely, bed was too hard. Beautiful gardens and many pools plus lots of painting.
for Familiesby A verified traveler
WiFi not working & same breakfastPosted Apr 24, 2014 on Hotels.com
WiFi was either down or has no Internet access for 85% of our 3-day 3-night stay. Breakfast was the same for all 3 mornings.
for Business Travelersby Cory from Victoria BC
Great ChoicePosted Apr 19, 2014 on Hotels.com
We were here for 2 days. When we arrived were told there was a staff party going in that night and as such we were upgraded to a suite! The room was clean and the staff were amazing. I would stay here again no problem.