Ratings based on 29 Verified Reviews
They paid and stayed. We double-checked.
3.4 Room cleanliness
3.6 Service & staff
3.4 Room comfort
3.2 Hotel condition
They paid and stayed.
by A verified traveler from B
Very poor maintenancePosted Aug 12, 2014
I arrived with my family and the rooms we booked were horrible. I requested to leave that's when they upgraded my rooms to what they had the best. The royal suites. Big rooms but still needing a serious maintenance work. The restaurant is poorly furnished and provide poor choices of meals
for Personal Eventby Jughead from Australia
Great locationPosted Apr 16, 2014 on Hotels.com
Overall the hotel is in a need of TLC. Staff are friendly & is in a good location.
Recommendedby Helen from Perth
DisappointingPosted Jan 17, 2014 on Hotels.com
Blocked toilet on 3 occasions, dark dingy room, with little lighting horrible black cracked bath tub. Staff were rude had very limited English and breakfast was disappointing.
for Personal Eventby Mediatrix from Florida
DisappointedPosted Dec 14, 2013 on Hotels.com
Room is beat up. Tub and shower unacceptable. We have to ask for towel replacements. Safe did not worked. In short, the hotel has seen better days and on its last legs. For $135+ a night is not worth it even if it gives you a second night free. The rate of the hotel is very tricky. It says at hotels.com that you earn free nights and when you are all agog about it and all set up, you realized for a 4nights stay you only earn 2 rewards nights. Be careful of the fine prints.
for Personal Eventby SHAZZA from BRISBANE
LOCATION, LOCATION, LOCATION!!Posted Jun 28, 2013 on Hotels.com
TRAVELLED ALONE, SPENT TWO NIGHTS, VISITED TURTLE ISLAND, WALKED EVERYWHERE I WANTED TO GO, SAW WHAT I WANTED TO SEE, STALL WERE EXCEPTIONALLY FRIENDLY, GROUND FLOOR ROOM, WALKED OUT ONTO POOL AREA OR OUT MAIN DOOR AND ACROSS ROAD TO SMALL GROGERY STORE. MEALS, POOLSIDE, IN ROOM & IN RESTAURANT WERE BEAUTIFUL & TO ORDER. WELCOMING COLD DRINK ON ARRIVAL - JUST GREAT. ONLY NEGATIVE WAS THE DARNESS OF THE WOOD INSIDE THE ROOM, MADE IT FEEL CLOSED IN. I WOULD GO THERE AGAIN WITHOUT HESITATION!
Recommendedby Roy from New Zealand
Posted Jun 23, 2013 on Hotels.com
I would never recommend this hotel to anyone. Completely disatisfied.
for Couplesby Dway from Melbourne
Room with a ViewPosted Jun 11, 2013 on Hotels.com
Everything met our needs, staff were very helpful and friendly. Couldn't of asked for anything more. Beautiful location, would recommend to all.
for Everyoneby Lorraine from Beautifl Harvey Bay, Queensland , Aust
Reasonably priced hotel ,not for little childrenPosted Jun 10, 2013
Location: Location good for those who do not want to be in the noisy tourist area.
Very nice hotel. Not good for little children as there is no toddlers pool but a huge 70m lap pool . Breakfast was very nice . Beach chairs good .
for Familiesby A verified traveler
Great 5 night stayPosted Mar 31, 2013 on Hotels.com
The staff at the hotel are fantastic, always helpful and friendly. The pool area is beautiful to relax next to, with the beach just at the end of the property. The breakfast had a good selection. Cocktails were delicious and happy hour runs twice a day. Overall an excellent stay.
for Couplesby rick
a good tourist place to stay, near the beachPosted Feb 27, 2013 on Hotels.com
an average hotel in a good location, but better location and hotels are available.