Outdoor pool, pool umbrellas, sun loungers

Reviews of The Royal Beach Seminyak Bali

4.5 out of 5
The Royal Beach Seminyak Bali
Jl. Camplung Tanduk, Seminyak Beach, Seminyak, Bali

Reviews

9.0

Wonderful

Rating 10 - Excellent. 511 out of 825 reviews" "
Rating 8 - Good. 235 out of 825 reviews" "
Rating 6 - Okay. 53 out of 825 reviews" "
Rating 4 - Poor. 20 out of 825 reviews" "
Rating 2 - Terrible. 6 out of 825 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Masaki

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Excellent location, A villa where you can relax. There are many restaurants near the beach and there are many dining options. Unfortunately, many of the facilities were closed due to renovations, but it was rather special because we were able to create our own environment on a large site.
Stayed 3 nights in Dec 2023

10/10 Excellent

Dilshad

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff's response and hospitality was fantastic. Clean and hygienic villa. Accessibility to beach, restaurants and shops were easy. Wishing the management and staff good luck.
Stayed 3 nights in Sep 2023

4/10 Poor

KATRINA

Stayed 10 nights in Aug 2023

2/10 Terrible

CH, London

Traveled with partner
Disliked: Staff & service
Sadly we didn't get to attend our booking due to Covid-19 but their customer service has been appalling since and I would recommend not booking this hotel while the pandemic continues as they don't reply to emails or give any guidance. On the basis of how badly they have treated us I would never book with this hotel group again, truly shocking in a time where people need to be compassionate and understanding.
Stayed 6 nights in May 2020

10/10 Excellent

Verified traveler

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
The staff were lovely. The facilities were very nice. The food was good.
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Mar 2020

8/10 Good

Lisa, Melbourne

Liked: Cleanliness
Great beach location Beautiful grounds Fantastic staff
Stayed 10 nights in Jan 2020

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great Hotel, friendly staff, right on the beach with a lovely swimming pool.
Stayed 3 nights in Jan 2020

10/10 Excellent

Michelle, Melbourne

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay, from the service, to the rooms and amenities we could not fault it. The position is perfectly situated, the buffet breakfast is amazing and the grounds on which it is situated are absolutely stunning. Highly recommend staying here. We will definitely be returning .
Stayed 9 nights in Jan 2020

10/10 Excellent

Jo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was fantastic everyone was very friendly.
Stayed 7 nights in Jan 2020

10/10 Excellent

Sophia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, beautiful grounds, amazing staff and the best breakfast you will ever have.
Stayed 6 nights in Jan 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
The garden pool was lovely and we virtually lived in it most days. The gardens are beautifully kept and such a pleasure to walk around. The staff were very friendly and helpful. The breakfast was the best I have ever seen. But.... it was pretty gutting that we didn’t end up with a garden view but a bamboo shielded wall of the next hotel. Our bathroom sink wouldn’t empty from the word go and the room smelt terribly of mould and damp and it took 24 hours to them to move us into a different room.....still looking out onto the wall of the next hotel.
Stayed 7 nights in Jan 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right on the beach. Nice and clean and the staff cant do enough for you.
Stayed 13 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location and room sizes were very big. Lots of options for breakfast and service was great
Stayed 4 nights in Dec 2019

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Stayed 6 nights in Dec 2019
Response from Vincent on Dec 27, 2019
Dear Valued Guest, Warm greetings from The Royal Beach Seminyak Bali. From the score given, I regret that your experience at our resort did not fully meet your expectations. However, it is difficult for me to understand more about your concern due to there was no further explanation on your review. I will be very appreciated if you could share your detail feedback with us directly for our future improvement. I hope you will still keep a few good memories from the island of Gods. Dumogi Rahayu Vincent Wybier General Manager

8/10 Good

Alq, Dominican Republic

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and friendly staff, location great and food amazing.
Stayed 2 nights in Dec 2019

4/10 Poor

Hilda

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 4 nights in Nov 2019
Response from Vincent on Dec 9, 2019
Dear Hilda, Warm greetings from The Royal Beach Seminyak Bali. From the score given, I regret that your experience at our resort did not fully meet your expectations. However, it is difficult for me to understand more about your concern due to there was no further explanation on your review. I will be very appreciated if you could share your detail feedback with us directly for our future improvement. I hope you will still keep a few good memories from the island of Gods. Dumogi Rahayu Vincent Wybier General Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here a few times in the past. I always get a good rest here. The property is large in that spreads out along the beach. You can go to the end of the property where it's very quiet. Also, there is a lovely Garden Pool, which is only for adults, where you can do some reading. The breakfast is very nice, with a big variety of options including some healthy options. My complaint about the breakfast area is that if you sit close to the outside birds sometimes land on your table when you're away. Isn't there some way to prevent that from happening? The lunch spot is very nice with very soft music and the service is excellent there. The gym has everything you might need and they also play soft Balinese music in there, which I like.
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 17 nights in Nov 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been staying in different hotels in Seminyak over many years. I loved the Royal Beach hotel as it still has that Bali feel about it with beautiful gardens. Also the breakfasts are fantastic.
Stayed 9 nights in Nov 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Whilst the rooms are starting to look a bit tired the grounds, pool, staff and service were all excellent. Location was perfect and would have no hesitation staying again.
Stayed 4 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Oct 2019

10/10 Excellent

Marisa

Stayed 8 nights in Nov 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds and adults only pool a bonus and vert well maintained
Stayed 5 nights in Nov 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Loved the gardens,pool areas location to shops and restaurants. Didn't like the shower in bath arrangement, room needs a ceiling fan.fridege could be biggee and colder .But averall gr8
Stayed 9 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and pool. The service was great and
Stayed 5 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome property, had everything we needed and more. Quiet, privacy, good location to shops and on the beach. 2nd swimming pool for adults only. Couldn’t fault anything except bathroom needs updating but that is looking for something to be picky about, if they were upgraded it would be 5/5 property.
Stayed 6 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great rooms, pool and views. No complaints on our trip.
Stayed 10 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to pool area , great relaxing atmosphere and super friendly staff and great service
Stayed 8 nights in Oct 2019

4/10 Poor

Verified traveler

Stayed 5 nights in Oct 2019
Response from Vincent on Oct 25, 2019
Dear Valued Guest, Warmest greetings from The Royal Beach Seminyak Bali. From the score given, I regret to know that your experience at our resort did not meet your expectations. However, it is difficult for me to understand more about your concern due to there was no further explanation on your review. I will be very appreciated if you could share your detail feedback with us directly for our future improvement. I hope you will still keep a few good memories from the island of Gods. Vincent Wybier General Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2019

10/10 Excellent

Verified traveler

Stayed 6 nights in Oct 2019

10/10 Excellent

Verified traveler

Stayed 5 nights in Oct 2019

8/10 Good

AAA, Singapore

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Staff was very friendly, good location, room service was fine
Stayed 7 nights in Sep 2019

10/10 Excellent

Verified traveler

Stayed 5 nights in Sep 2019

10/10 Excellent

Lesley, Adelaide

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in a great location within walking distance to bars, restaurants and shopping and right on the beach. The grounds are just beautiful and tranquil and the staff are so lovely, nothing is too much trouble.
Stayed 6 nights in Sep 2019

6/10 Okay

Nick, Perth

Traveled with partner
Liked: Cleanliness, staff & service
Some of the rooms (ours was one) literally look straight at the back wall of another tatty hotel which sits between the Royal Beach and the ocean.
Stayed 5 nights in Sep 2019
Response from Vincent on Sep 30, 2019
Dear Nick, Warm greetings from The Royal Beach Seminyak Bali. I regret to hear that our room view did not live up to your expectation, I wish that I know your concern earlier while you are still staying with us, therefore, we will more than happy to assist you with a better room option. Thank you for sharing your feedback that allowing us to better anticipate your future needs, I do hope you will give us another opportunity to welcome you back on a brighter side at our resort. Dumogi Rahayu Vincent Wybier General Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 14 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, fantastic gardens all very well maintained. Helpful, friendly staff and great access to the beach. Would definately stay here again.
Stayed 6 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Staff & service
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool service would have been better if it started earlier. Also one day at breakfast tgere were lots if empty stations waiting for replenishment. Also one egg station is not adequate for the amoubt if guests. Lastly tea at breakfast was always cold and weak.
Stayed 8 nights in Sep 2019

6/10 Okay

Rene

Liked: Staff & service, room comfort
Great people. Great location.
The people made the difference (in a very good way). For M Gallery the rooms very outdated (same for elevators, corridors, etc).
Stayed 4 nights in Sep 2019
Response from Vincent on Sep 20, 2019
Dear Rene, Warm greetings from The Royal Beach Seminyak Bali and thank you for sharing your valuable feedback. It is delightful to receive your compliments toward our team as well as our strategic location in front of Seminyak beach and in a walking distance with many interesting places such as great restaurants or shops. On the other hand, under Mgallery hotel collection we deliver the experience of a vintage boutique hotel right of the vibrant Seminyak. However, i understand that every people have their own preference and please accept my apologies that our property did not up to your expectations. Once again, thank you for let us know your experience and i hope you will give us another opportunity to welcome you back on a brighter side at our resort. Dumogi Rahayu Vincent Wybier General Manager

6/10 Okay

Verified traveler

Stayed 2 nights in Sep 2019
Response from Vincent on Oct 21, 2019
Dear Valued Guest, Warm greetings from The Royal Beach Seminyak Bali. From the score given, I regret that your experience at our resort did not fully meet your expectations. Please accept my sincere apologies for the inconvenience you have encountered during your stay. I wish that I knew your concern while you are still staying with us therefore, I will more than happy to assist you with a better possibility. I hope you will still keep a few good memories from the island of Gods. Dumogi Rahayu Vincent Wybier General Manager

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Amazing experience, all the staff are incredibly kind and generous, wifi was a little bit poor but besides that we could not fault it. Would definitely recommend!
Stayed 6 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Separate adult pool to main one and great beach frontage with lawn area and heaps of seating options around pools and shady beach area.
Stayed 7 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Aug 2019

4/10 Poor

Julie

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Bali is way too expensive now.
Bali is way too expensive now.
Stayed 7 nights in Aug 2019

2/10 Terrible

Verified traveler

Traveled with group
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Very dated rooms - snap back to year 1980 where this hotel belongs. check-in took me about 70 minutes. Had the pleasure of leaving a deposit and then no one recognizing it for signature. Avoid Accor like the plague, this chain does nothing but act entitled. You'll feel like you owe the hotel your life for letting you stay there at the inflated prices they charge.
Stayed 3 nights in Aug 2019
Response from Eka on Aug 22, 2019
Dear Valued Guest, Warm greetings from The Royal Beach Seminyak Bali and thank you for sharing your valuable feedback with us. It saddens me to know that your stay experience in our resort was not fully satisfying. We understand that everyone has their own preference and i do apologize if our property with its Balinese vintage style was not up to your expectation. Your remark concerning our check-in process is well-noted and appreciated. Rest assured that i have shared with the related department to see how we could improve our self in this part. Beside that, i regret that our team did not clearly explain to you regarding the deposit procedure, as we did not charge the amount and only hold it as an incidental guarantee, the signature is not required. Once again, i do apologize for the inconvenience and i do hope you will give us another opportunity to welcome you back on a brighter side in the future. Dumogi Rahayu, Eka Rosiana Dewi Assistant Guest Experience Manager

8/10 Good

GerryChoo

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Nice location directly on the beach; lovely gardens. Good restaurants. Bang in the middle of Seminyak. Very friendly staff Rooms spacious nut in need of updating
Stayed 5 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service from all staff was excellent over our stay. There are plenty of restaurants all along the beach & in Seminyak all within walking distance which is where we ate most of the time, however we ate in the tepenyaki within the hotel which was just amazing(just a shame it was so quiet). The beach goes on for miles but is a bit darker sand,(didn’t spoil holiday), great surfing waves & loads of water sports...surfing/body board hire. Airport transfers are very reasonable which you can email hotel to arrange. Would definitely go back & thoroughly recommend
Stayed 8 nights in Jul 2019