Outdoor pool, sun loungers
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Reviews of The Watergarden

3.5 out of 5
The Watergarden
Jl Raya Candidasa, Manggis, Bali

Reviews

8.6

Excellent

Rating 10 - Excellent. 23 out of 40 reviews" "
Rating 8 - Good. 10 out of 40 reviews" "
Rating 6 - Okay. 4 out of 40 reviews" "
Rating 4 - Poor. 2 out of 40 reviews" "
Rating 2 - Terrible. 1 out of 40 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Caron

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful gardens, great staff Rooms clean and modern Close to restaurants and shops Would definitely stay here again
Stayed 5 nights in Feb 2024
Response from Putu Sumar (Mrs) on Apr 1, 2024
Thank you so much for lovely stay with us. Hopefully we can see you again in near future Best Regards Watergarden Hotel

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent 4 nights in the double bed bungalow; comfortable, great sleeps, and enjoyed the koi pool every morning from our verandah. An oasis in Candidasa under the supervision of our gracious host, Putu. The restaurant offers great options for enjoyable meals.
Stayed 4 nights in Jul 2023

8/10 Good

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Water garden Hotel
A great few days at Watergarden Candidasa. The room was lovely, with a great verandah surrounded by fish ponds filled with koi. The rooms were very private, although noisy at night from the traffic from the road, dogs barking and roosters crowing! All of this was out of control of the hotel! The spa was fabulous!
Stayed 3 nights in Jul 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The privacy of the bungalows and the fantastic service from the staff made this a wonderful holiday.
Stayed 3 nights in Jun 2019
Response from Putu Sumar on Jul 10, 2019
We thank you for your reviews, hopefully you will return again to The Watergarden Hotel

6/10 Okay

AngontheGo, Seattle

Traveled with group
Liked: Cleanliness, staff & service
The layout was great, 2 bedrooms around a pool, but building were a bit run down and bed and bedding were clean but not very comfortable. Staff very nice and area was great but first night could hear the neighborhood bar playing music loudly until at least midnight. Thank god I had earplugs.
Stayed 2 nights in Apr 2019
Response from Nyoman on May 18, 2019
Dear Valued Guest, We appreciate you feedback about your recent stay but was sad to hear that you could not sleep for the first night because of the loud music next door. We will follow up this matter to the restaurant with the regular live music to minimum. With the bed not very comfortable, we will go through it as we have tried to contact the King Koil who supply our bedding for other room but still no respond yet and for sure will replace to be the comfortable one. Apologise we did not meet your expectations. Feel free to contact us directly if you would like to make any suggestions on how could make our customer experience better. We appreciate any further feedback you may have. Best Regards, Nyoman Manager

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Hotel location and quality
The location of the hotel was awful: close to the road so it was noisy, the gardens surrounding the room had a noxious smell and the hotel could use a makeover. There wasn’t any nice shops within walking distance and the surrounding stores were dirty.
Stayed 1 night in Nov 2017
Response from Nyoman on Dec 7, 2017
Dear Anonymous, We appreciate your feedback about your recent stay and I do apologise that some aspects of your stay did not meet your expectations. We at Watergarden understand the importance of fulfilling our guests expectations and it concerns me greatly that you have left the resort with such a negative impression of our hotel condition. I will table and share it with our respective department head for our further review and immediate action and to ensure this type of issue will not repeat in the future. Talking about Candidasa is a sleepy town and there are some shops along the road depends what you will get. Thank you and i hope there will be an opportunity to welcome you back in the future and somehow to restore your faith on us. Best Regards, Nyoman Management

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The koi ponds were a nice touch. You can hear the critters around you at night – quite charming!
Stayed 2 nights in Aug 2017

10/10 Excellent

Roger, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Watergarden is a gem.

10/10 Excellent

Karl, Kennett square

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ridiculously unique garden boutique!
This must be one of the more unique boutique properties I have ever stayed in! The water lily pond just outside my room was a delight and the koi beside my dining table were mesmerizing! Nice and quiet in the back of the property with plenty to stroll and see along the Main Street.

10/10 Excellent

Jo-Ann, Brisbane, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hotel that you will re-visit again and again
We regularly stay at the Watergarden Hotel in Candi Dasa. We love the privacy provided by the surrounding gardens and the comfortable seating provided in the outside under cover verandah area. Room service is very good and the food prices reasonable. A very high quality accommodation which we recommend to other couples who want a relaxing holiday.

8/10 Good

Gordon, Adelaide

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Secluded escape in comfort
We stayed here for 4 nights and loved almost everything about it. The free standing cottage had a comfortable bedroom and bathroom with double doors onto the wide deck overlooking a thick garden hiding us from other guests. The pool area and cafe were also very pleasant shady areas to spend our time. The cafe breakfast was good value and plenty of options. Though not on the beach the hotel offers a very comfortable quiet secluded place to stay with plenty of restaurants and the beach a 3 minute walk away. There's no TV which we loved, patchy WiFi which we worked around and our room had very low water pressure that was frustrating.... We definitely stay there again

6/10 Okay

Sarah, usa

Liked: Staff & service
Disliked: Cleanliness
ok hotel
The hotel was nice overall. Loved the veranda with the garden view, but the overall room was ok. The first night I stayed the bed sheets looked as though they hadn't been changed in that there were multiple blood stains and the toilet didn't work properly. So used the extra blanket to sleep on top of sleets but the extra blanket had dirt/sand mixed in it. But they fixed the toilet the next day and changed bed sheets, fortunately this sheet only had one blood stain. There's no tv and the wifi is very slow. But the food was good and massage was lovely. And the driver they arranged for me for a day tour was very good and day tour great.

10/10 Excellent

Katrina, Victoria Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A place to unwind and relax ! Wonderful
As you arrive at the Watergarden Hotel in Candidasa, it is quite deceiving as the front reception is simple, and small. But what a wonderful treat - as we were lead to our rooms, up a very clean and tidy path through lush gardens, we were very pleased to see our room. Set in a very lush tropical setting, the room was lovely, nice and cool, and we had the joy of spending quite a lot of time relaxing on our verandah feeding out koi. It felt like that we were away from the world, so peaceful. Staff were wonderful, especially the Orchid Day Spa, where I went every day for a massage and to be pampered and spoilt. Great place to unwind. The Manager there is lovely, and we could not find fault with anyone there, and the prices were excellent. Staff were always happy and greeted you with a smile, and the meals in the restaurant were great, plenty of variety and staff were very happy to order off the menu as well. They were able to help us with booking a driver to see the sights of East Bali as well as book in a fishing trip in a traditional Balinese boat. We visited in November in the low season, and had absolutely perfect weather the entire time. Now looking at when we can return.

10/10 Excellent

Michael, Australia - SA - Regional SA

Liked: Cleanliness, staff & service, property conditions & facilities
Service: Flawless; Cleanliness: Beautiful;

8/10 Good

Byron, Australia - NSW - Regional NSW

Liked: Cleanliness, staff & service
Facilities: Typical; Value: Affordable; Service: Respectful, Friendly; Cleanliness: Lovely;

10/10 Excellent

Mary, Australia - NSW - Newcastle

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Above average; Value: beautiful setting & food; Service: Friendly, Courteous; Cleanliness: Spotless, Beautiful;

10/10 Excellent

suzy, Adelaide

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
beautiful place, great service
wonderful, individual Bali huts, surrounded by water gardens and dense greenery which screened out view of adjacent huts. Beautiful location. The hotel looked nothing special from the road, but just amazing beyond the front desk. An army of gardeners and cleaning staff kept the gardens, waterways and huts impeccably neat and clean. Staff were all extremely polite and helpful - couldn't fault them.

10/10 Excellent

Kalinda, Australia - WA - Regional WA

Liked: Cleanliness, staff & service
Facilities: Unpretentious; Service: Outstanding; Cleanliness: Beautiful; I loved it & thought that the Water Garden was a little piece of heaven. I'd love to stay again!

10/10 Excellent

Jan, Australia - QLD - Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Good; Value: Great deal; Service: Go the extra mile; Cleanliness: Spotless; We were able to hire a good driver and car at excellent rates

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Why?
" Great staff and good facilities. We were in the low season so perhaps the staff had more time than they normally would, but probably 1/2 of the units were full. I would recommend this hotel to anyone, but I think it is more geared to couples than families with children.

10/10 Excellent

karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the staff was superbly helpful and friendly; the accomodations were exactly as advertised; the private lanai with pond was very peaceful. though the beach is across the road, the watergarden offers quiet and escape. if you are staying in candidassa, this is a good choice. also, there are several really good dining options less than five minutes' walk away. the manager helped us secure a driver and offered us advice on the best sights to take in around the area during our short stay. very good suggestions and the driver was very dependable and efficient. the spa was very nice as well. and the rates are very reasonable. a very good experience.

8/10 Good

Sarah, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel but a bit noisy
This a very nice hotel. The only problem is that it's close to the main road and that you can hear the cars.

10/10 Excellent

jeroen, Amsterdam, The Netherlands

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Go there
Very nice hotel, excelent for couples, super romantic, nive free house which I call a 'villa', they advertice as 'room de luxe'. Only disatvantage are weak shower and no beach in front, but so easy to go to gloden sand beach, 15 minutes by taxi, very cheap. Service fantastic.

8/10 Good

deborah, Australia - VIC - Geelong

Liked: Cleanliness, staff & service
Value: Reasonable; Service: Respectful, Friendly; Cleanliness: Pristine; Nothing was too much trouble . Excellent sevice..

8/10 Good

Lina Olivia

Liked: Cleanliness, property conditions & facilities, room comfort
Mysigt rum, dålig frukost
Otroligt mysigt med egen näckrosdamm vid rummet. Det enda negativa var att frukosten var väldigt liten Fick lov att äta en second breakfast på ett annat ställe. Dåligt bemötande direkt när jag kom för att det var så viktigt med att beställa dagen före. Och det var mest nej det går inte. Synd på i övrigt så fint hotell.
Stayed 2 nights in Dec 2023

4/10 Poor

Aljona

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023

6/10 Okay

N, Rückersdorf

Liked: Cleanliness, staff & service, room comfort
Schönes Hotel, aber in die Jahre gekommen
Hotel grundsätzlich ok, allerdings passt hier das Preis-/Leistungs-Verhältnis im Vergleich zu anderen Unterkünften auf Bali nicht. Deutlich sichtbar ist der Renovierungsrückstand, was bei den Zimmerpreisen etwas verwunderlich ist. Die Anlage an sich ist sehr schön angelegt mit vielen Teichen und Pflanzen. Man befindet sich sehr zentral in Candidasa und kann alle Restaurants praktisch zu Fuß erreichen. Ab 21 Uhr werden allerdings die Gehsteige hochgeklappt und man trifft so gut wie keine Menschenseele mehr auf der Straße.
Stayed 2 nights in Aug 2017

10/10 Excellent

Susanne, Cuijk Netherlands

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a very peacefull hotel
The bungalows are all in the beautifull watergarden with beautifull flowers and koi in the water surrounding the bungalows. Staff is very helpfull. Rooms are clean. The restaurant served great food. I would recommend this hotel to my friends. Worth the money.
Stayed 9 nights in Jul 2017
Response from putu on Aug 12, 2017
Dear Susanne, Thank you for leaving us such a great feedback and recommending us to other readers. We are happy to hear that our staff were helpful to you and you had nice dining experience to. We all look forward to welcome you in the near future. Regards, Management and all staff.

10/10 Excellent

Maurice, Meppel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mooie bungalows in jungle-tuin
Mooie bungalows met een vijver voor je veranda. Iedere bungalow heeft veel privacy door de jungle achtige tuin. De bungalow is niet groot, maar van alle gemakken voorzien en schoon. Het complex heeft een zeer aangenaam zwembad met gratis handdoeken voor hotelgasten. Het ligt aan de drukke hoofdweg die door Candidasa loopt, maar daar merk je niets van. 's Avonds hebben we bij de receptie een scooter besproken voor de volgende dag om 10 uur. Om 11 uur was er nog steeds geen scooter en vervolgens kregen we te horen dat het helemaal niet zou gaan lukken, omdat de scooters op waren. Er werd geen oplossing of tegemoetkoming aangedragen en moesten zelf opdraaien voor een veel duurder alternatief: de taxi. Verder moet je niet bang zijn voor kikkers.

10/10 Excellent

Ary, Germany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bungalows in a lush garden
This is a small and cozy place with nice bungalows in a lush garden. Clean rooms, hot water, friendly service, good location. No tv in the room! We spent your time on your terrace and watch the fishes in the pond.

10/10 Excellent

Julia, Düsseldorf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Familiäres traumhaftes Boutiquehotel mit tollem Team und kleinen Häuschen inmitten von Seerosenteichen

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

2/10 Terrible

Stefan, Zürich, Switzerland

Liked: Cleanliness
Disliked: Staff & service
Nicht alles was glänzt ist Gold
Die Anlage ist sehr schön und wer die Natur liebt kommt hier voll und ganz auf seine Kosten! Die Bungalows sind auch schön. Nun aber zur Kehrseite der Medaille; Die Massage im Hotel lassen sie besser aus, denn das Personal schreibt während dieser Dienstleistung lieber SMS und trägt als Gipfel der Frechheit noch die Gäste- Sandalen! Falls sie eine gute Internetverbindung bevorzugen, gehen sie lieber in ein Lokal in der Stadt. Kreditkartengebühren werden nicht wie üblich dem Hotel, sondern dem Gast belastet...

8/10 Good

M Grenfors, Chandidasa, Bali

Liked: Cleanliness, room comfort
Hotel in beautiful garden
Nice hotel in lovely garden with good poolarea. Furnitures not up to date. Quality of food not in level with prices and hotel standard.

10/10 Excellent

Miyashita, 東京

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
便利なロケーション
バリダンスを見ることができてよかったです。また、レストランの食事(夕食、朝食)がおいしかったです。従業員の方々が親切でした。

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

キャリー, 日本

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
トロピカルでとてもリラックスできる庭と池がバリ島のイメージにピッタリで異国感がありました。
レストランのインドネシアメニューは安くて美味しい、カンディダサの中心にあり、隣はコンビニもありショッピングやレストランへもアクセスがよく、タクシーもすぐに探せてとても便利！スパもお勧めします。
29000???
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8/10 Good

Stefan och Pari, Stockholm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Som att bo i en botanisk trädgård
All Bungalows ligger insprängda i en paradisisk miljö med alla sorters växter och med en sjö utanför altanen. De som anlagt trädgården har gjort det med mycket kunskap och en fantastisk känsla. Poolen är trevligt anlagd och all service finns i närheten. Personalen är mycket hjälpsam och trevlig.
view from our terrace
the pool

8/10 Good

Oli, Milano

Liked: Staff & service
Una notte a Candidasa
Ho soggiornato in questa struttura solo una notte, prima di imbarcarmi per le isole Gili. La struttura è costituita da una serie di bungalow immersi in un lussureggiante giardino tropicale ricco di piccoli corsi d'acqua. L'atmosfera, soprattutto alla sera, è suggestiva. La camera (una deluxe per tre persone) è confortevole, anche se piccola e arredata in modo essenziale. Il ristorante dell'hotel non è nulla di che, il personale però è gentile e cordiale. La colazione è nella norma. Buono il rapporto qualità/prezzo.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort