“Very nice hotel with nice people.”

Hotel was new and very enjoyable, we were in a 2 bed suite which was great only no microwave or no pots and utensils to cook although hot plates in kitchen. Staff were great and very helpful. Only small thing but when we ordered meal in our room twice, it was cold. All in all it was a great holiday. Beware though of taxis with meters, ask beforehand how much it will be to travel anywhere or the best thing negotiate with taxi driver for the day.

“Excellent”

Umalas Hotel and residence is an exceptional hotel. Very clean and the staff extremely friendly, they couldnt do enough for you. Hotel a little out of Seminyak, but they have a shuttle daily to both Seminyak and Kuta. Nice quiet area if you want to stay out of the hussle and bussle of Kuta etc. Would definatley book this hotel again.

“Definitely going back...”

Nice place, very well maintained, extremely friendly staff, would certainly go back again. 3$ taxi fare will get you to the shops and restaurants...

“New Building with accpetable location”

The hotel itself is totally acceptable. Rooms are clean, pool is nice, and staff is helpful. The hotel is aroud 4 floors and price included the breakfast. The hotel is located in Umalas which is a good location and near by Seminyak and Oberoi Streets where you can find restaurants, shops and art shops. The hotel call taxis for you and cost to Kuta beach is less than $ 5. The hotel is in quite and dark area but so safe. All Bali is safe.

“A great place to stay for a family.”

The service was excellent, the communication with the motel organising a collection from the airport, baby cot in the room and high chair. The shuttle was good and prompt but could run a few more times each day into Seminyak. The little shop, hairdresser , massage and warung were excellent. It was only a $3 taxi ride into Seminyak so it was close enough but far enough away to not have any shops or sellers driving you mad to buy. Also very quiet ant restful. The pool was excellent and so was breakfast each day. We will return again and again. Best value for money I have found in Bali.

“Great Hotel”

This is a modern hotel. Staff are very friendly and helpful. Menu is varied from Western food to Asian food. Breakfast was excellent.

“Will definitely return!!!”

`We stayed at Umalas Hotel & Residence for just one week at the end of our Bali trip. It was lovely and peaceful and the perfect place to chill out by the pool and was only 5 or 10 mins by car to the best restaurants in Seminyak. Taxi service was great and didnt have to wait long at all for a car. We did change rooms though after 3 nights as the one bedroom studio is rather small and dark and our family were coming out for the rest of the week so we moved up to a 3 bed penthouse which was great with the kids. Could do with more room for clothes though and more coathangers, only 1 provided so take your own. The staff were wonderful and remembered us by name from day one! The day our daughter arrived on her birthday, we had a small birthday party with cake and photos in the bistro outside and when we got to the penthouse there was another surprise cake in the fridge for her! They are very thoughtful and we would like to thank them so much.. This is a small hotel with a beautiful pool and lovely staff and I would recommend this for anyone wanting to chill and have a bit of piece and quiet or to explore the Seminyak area without being in the centre of it. Not really recommended for people with small children though. Enjoy!

“Pleasant Stay.”

Staff were very friendly and curteous, food is quite good considering the price. Overall a pleasant stay. Thank you.

“Give it a miss”

New Hotel but not great in amenities. 1. No Hot Spa 2 The Worst Asian Buffet I have ever had, 4 Hot boxes, no sweet danish pastries, watered down one choice fruit juice a day. No coffee unless they get it from the bar area. Lots of staff all not doing much. 3.Hotel meals awful. Taste like frozen meals heated up, price okay but out of a party of five 3 of us have been sick. 4 Hotel away from main hub of seminyak 5. Shuttle What Shuttle, the day we asked about it there was no driver 2 vans sitting in car park. 6. Room sterile, we stayed in 3 brm apt, ultra modern but impractical, no tea towel, wash cloth, detergent, saucepans, kitchen utensils only knives and forks. 7. Staff no English you have to ask things three times and then still cant get through. 8. Pool well maintained and grounds, a very clean place but nothing to do here at night. 9.Heaps of staff but no one comes near you at the pool to take drink orders, you have to go into bar and order thats after you ask them to come out and take your order. No Swim up bar 10. The only entertainment is a large screen with video hits at night, they would be better off getting rid of some of the staff that do nothing and book an entertainer. Spa treatement was good about 40 dollars Australian for 2.5 hours Room is big two bathrooms, lounge and dining and balcony which is hard to find but facilities not worth it. Disappointed with our choice, we booked it for 10 nights.

“Unremarkable Umalas”

A new hotel and already seeing signs of maintenance issues. Glass shower door scrapoing against tiles - if opened with force would quite possibly smash. Terrible Buffet breakfast - inedible, except for the eggs which are, like all Bali hotels, cooked to order. Biggest frustration was going to check in on a Sunday afternoon and waiting 1/2 an hour for our room because they reservations team was CLOSED. On top of that, they require you to pay a cash security deposit for the room (which is fair enough), but remmeber to ask for it back when you check out, as they certainly aren't forthcoming with it!