Dear Mr. Thomas, Thank you for choosing to stay at Swiss-Belinn Balikpapan and for taking the time to share your stay experience. Providing the comfort of our guests is our top priority and we are glad to know that you feel that way. We hope to meet and serve you again in the future. Always healthy greetings, Management.

Dear Ajay,Warmest Greetings from Swiss-Belinn Balikpapan.First of all we would like to thank you for taking the time to leave us a review. We really appreciate your review for our better improvement in the future and apologize for the inconvenience you felt. We have shared this review with related Department so that action can be taken to avoid the same thing happened again. We hope that you will give us a second chance to serve you again, and we will be happy to welcome you back. Sincerely, Management.

Dear Ms. Suzan, Thank you for taking the time to review your stay at Swiss-Belinn Balikpapan. We are really proud to be able to look after you while you were staying at Swiss-Belinn Balikpapan. Please rest assured that your feedback has been shared with our team and their leaders. We look forward to welcoming you back to Swiss-Belinn Balikpapan soon. Warm Regards Dedy Wahyudi General Manager

Dear Ms. Florian, Warmest Greeting from Swiss-Belinn Balikpapan Thank you for your time to share your recent experience while staying in Swiss-Belinn Balikpapan. We are glad to know that you are happy with the cleanliness of our hotel. While we are happy reading your positive feedback, we are fully aware with your inconvenience caused by the internet connection. All department head concern has been informed to take further action so that feedback will not happen again in the future. Thank you for your feedback and it is our hope that you will give us another opportunity to better serve you in the near future. Sincerely, Dedy Wahyudi General Manager

Dear Yus, Salam Hangat dari Swiss-Belinn Balikpapan. Terima kasih telah meluangkan waktu berharga Anda untuk memberikan penilaian selama Anda menginap di Swiss-Belinn Balikpapan. Pengalaman yang anda jelaskan membuat kami sangat prihatin, hal tersebut bukan merupakan standar pelayanan yang telah kami terapkan di Swiss-Belinn Balikpapan. Saya pribadi telah menindak lanjuti dengan semua Kepala Departemen terkait dan setiap elemen terkait dengan pengalaman Anda tersebut agar hal ini tidak terjadi kembali di kemudian hari. Kami harap bisa menerima Anda kembali untuk mengalami peningkatan pelayanan yang telah kami lakukan. Terima kasih atas komentar Anda, yang mana bisa membantu kami untuk meningkatkan kualitas pelayanan. Salam Hangat, Dedy Wahyudi General Manager

Dear Thomas, Highly appreciated for your review and feedback, please accept my sincerest apology that your stay experience was not meet your expectation and it should not be happen because that was not our standard on how to serve the guest. Your concern is our focus for evaluation, a serious action will be taken to ensure this experience will not happening again in the future. I would like to end by saying that it was a pleasure to serve you and we hope to see you again soon where you can witness the improvements we have made. Sincerely, Dedy Wahyudi General Manager

Dear Valued Guest, Thank you for taking your valuable time to write down this comment and bringing this into our attention. We sure there will be less perfect in the way we served you during your stay. We always trying to provide better service and facilities towards our customers time to time. We noted your comments about our breakfast buffet, we have newly and fresh presentation for now. We waiting for your next visit at Swiss-Belinn Balikpapan in the near future. Best Regards Fajar Triamboro General Manager

Dear Valued Guest, Thank you for taking your valuable time to write down this comment and bringing this into our attention. We sure there will be less perfect in the way we served you during your stay. We always trying to provide better service and facilities towards our customers time to time. We waiting for your next visit at Swiss-Belinn Balikpapan in the near future. Best Regards Fajar Triamboro General Manager

Dear Bapak Hajar ,Terima kasih atas waktu yang telah Anda sempatkan untuk membuat review tentang Swiss Belinn ,Balikpapan.kami senang mendengar pengalaman bapak selama tinggal di Swiss Belinn ,Balikpapan.Semoga pengalaman yang baik selama Anda tinggal juga dirasakan oleh para tamu yang lainnya. Salam,Ketut Ngurah General Manager

Dear Valued Guest, Thank you for taking your valuable time to write down this comment and bringing this into our attention. We sure there will be less perfect in the way we served you during your stay. We always trying to provide better service and facilities towards our customers time to time. We noted your comments about the bad smell, we already take care of it.. We waiting for your next visit at Swiss-Belinn Balikpapan in the near future. Best Regards Fajar Triamboro General Manager

Dear Valued Guest, Thank you for taking your valuable time to write down this comment and bringing this into our attention. We will consider your cementation regarding the wall color and carpet in the corridors. Renewal product is the one thing we need to do, hope all the proposal will be approve very soon. Thank you and have a great day. Best Regards Fajar Triamboro General Manager

Dear Valued Guest, Thanks a lot for your review toward our property, I'm sure there will be less respect in the way we served you during your stay. We are happy if you feel satisfied with our service and facilities. Hope you can share your uniquely moments about your trip to your families, colleagues and friends. You may tag or uploading it to our official social media accounts. Thank you and have a good day...! Best Regards Fajar Triamboro General Manager

Dear Mr. Fransisco, Warmest Greetings from Swiss-Belinn Balikpapan. Thank you for taking your valuable time to write down your comments. We are happy if you feel satisfied during your stay. I'm sure there will less perfect in the way we served you, such as the Room Service order case information that makes you disappointed. We did our refreshment training already regarding this, to avoid the same problems. We did also review to all our currently a la 'carte menu in the list. Thank you and have a great day. Best Regards Fajar Triamboro General Manager

Dear Valued Guest, Warmest Greetings from Swiss-Belinn Balikpapan. Thank you for taking your valuable time to write down your comments. We are happy if you feel satisfied during your stay. I'm sure there will less perfect in the way we served you. We will keep maintain our standard better time to time. We will consider to your little suggestion regarding communication skill among the staff and customers. Thank you and have a great day. Best Regards Fajar Triamboro General Manager

Dear Anonymous, May I begin by thanking you for your review. We are concerned with the satisfaction of our guests and your feedback is a great value to us, if you could kindly contact us to share your experience, it will allow us to maintain the high standards of quality, service and comfort for which Swiss-Belinn Balikpapan is renowned. Thanks again for your rating and hope to see you again soon. Sincerely, Dedy Wahyudi General Manager

Dear Valued Guest, Warm greetings from Swiss-Belinn Balikpapan Hope you're in a good health, once again we thank you for taking your valuable time to write down your comment toward our property. I'm happy if you feel satisfied during your stay. We hope you will share your good experienced about our hotel to your colleagues, friend and realtives. I'm sure there will be less perfect in the way we served our customers. We assure to provide better service and facilities time to time. Thank you and have a good day. Best Regards Fajar Triamboro General Manager.

Dear Bapak Desmond ,Terima kasih atas waktu yang telah Anda sempatkan untuk membuat review tentang Swiss Belinn ,Balikpapan.kami senang mendengar pengalaman bapak selama tinggal di Swiss Belinn ,Balikpapan.Semoga pengalaman yang baik selama Anda tinggal juga dirasakan oleh para tamu yang lainnya. Salam,Ketut Ngurah General Manager

Dear Valued Guest, Thank you for taking your valuable time to write down this comment and bringing this into our attention. We sure there will be less perfect in the way we served you during your stay. We always trying to provide better service and facilities towards our customers time to time. We waiting for your next visit at Swiss-Belinn Balikpapan in the near future. Best Regards Fajar Triamboro General Manager

Dear Bapak Nurdin ,Terima kasih atas waktu yang telah Anda sempatkan untuk membuat review tentang Swiss Belinn ,Balikpapan.kami senang mendengar pengalaman bapak selama tinggal di Swiss Belinn ,Balikpapan.Kami mempunyai beberapa pilihan kamar baik yang smoking maupun non smoking,Suasana ketidaknyaman yang Anda rasakan telah menjadi catatan kami untuk kami tindak lanjuti sebagaimana mestinya.Semoga kami mendapat kesempatan di masa yang akan datang untuk dapat memberikan pengalaman yang lebih menyenangkan.Kami tunggu kehadiran Anda dan tamu lainnya pada kunjungan berikutnya Salam,Ketut Ngurah General Manager

Dear Bapak Kadek ,Terima kasih atas ulasan tentang Swiss-Belinn Balikpapan.Swiss-Belinn Balikpapan, menyediakan beberapa pilihan kamar mulai dari kategori Deluxe s.d. Junior Suite; kamar Deluxe kami mempunyai luasan 22 Sqm dan yang paling besar 43 Sqm,baik yang smooking room maupun non smooking mungkin bisa menjadi alternatif pilihan untuk kunjungan Anda berikutnya. Sekali lagi, terima kasih telah menjadi bagian dari kami dan ulasan Anda sangat bermanfaat bagi kami dan tamu yang lainnya. Kehadiran Anda kembali sangat kami nantikan. Salam,Ketut Ngurah General Manager

Dear Anonymous ,Terima kasih atas waktu yang telah Anda sempatkan untuk membuat review tentang Swiss Belinn ,Balikpapan,Catatan negative dari Anda akan kami jadikan sebagai dasar perbaikan sehingga kami dapat memberikan kenyamanan yang lebih kepada tamu kami. Kami menantikan kedatangan Anda selanjutnya. Hormat kami,Ketut Ngurah general Manager

Kära Katarina, Tack för att du tog din värdefulla tid att skriva ner dina kommentarer, och föra detta till vår uppmärksamhet. Jag är säker på att det kommer att bli mindre perfekt i vårt sätt att serveras under din vistelse. Vi kommer att försäkra dig att alltid hålla uppgradera vår service och faciliteter. Vi väntar din nästa resa till Balikpapan staden för den närmaste framtiden. bästa hälsningar Fajar Triamboro General manager

Dear Akio, Thanks a lot for taking your valuable time to write down your comments, and bringing this into our attention. We are happy if you feel satisfied during your stay, hope you will keep staying with us for the next trip in Balikpapan city. Thank you and have a good day Best Regards Fajar Triamboro General Manager

Dear Mr. Henry, Warmest Greetings from Swiss-Belinn Balikpapan. Thank you for taking your valuable time to write down your comments. We are happy if you feel satisfied during your stay. I'm sure there will less perfect in the way we served you, such as the breakfast information that makes you disappointed. We did our refreshment training already regarding this, to avoid the same problems. We will consider to your little suggestion regarding communication skill among the staff and customers. Thank you and have a great day. Best Regards Fajar Triamboro General Manager

Dear Mr. Dany, Warmest Greetings from Swiss-Belinn Balikpapan. Thank you for taking your valuable time to write down your comments. We are happy if you feel satisfied during your stay. I'm sure there will less perfect in the way we served you, such as the variations and taste of the dishes in the menu that makes you disappointed. We did our refreshment training already regarding this, to avoid the same problems. We will consider to your little suggestion regarding communication skill among the staff and customers. Thank you and have a great day. Best Regards Fajar Triamboro General Manager