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Reviews of Am Segelhafen Hotel

3.5 out of 5
Am Segelhafen Hotel
Schönberger Straße 32, Kiel, SH

Reviews

8.4

Very Good

Rating 10 - Excellent. 100 out of 303 reviews" "
Rating 8 - Good. 160 out of 303 reviews" "
Rating 6 - Okay. 36 out of 303 reviews" "
Rating 4 - Poor. 5 out of 303 reviews" "
Rating 2 - Terrible. 2 out of 303 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Nazmul Haque

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Good value
A nice hotel. Good surroundings. Close to public transport.
Stayed 4 nights in Jul 2022

8/10 Good

Christopher

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice friendly hotel
Nice friendly hotel, very convenient for Geomar, due to Covid room not serviced during stay.
Stayed 4 nights in Sep 2021

8/10 Good

Sven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything fine except for the wifi in our room; probably a faulty router.
Stayed 2 nights in Aug 2021

8/10 Good

Thorsten

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very easy to find and perfect for our visit to see friends
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Just passing through
The room had a slight unpleasent. I could not place where it came from so just opened the window. Mentioned it the the Front Desk next day. Was only here on the way to Hamburg so did not really bother too much and the room was not too expensive. The breakfast was good though.
Stayed 1 night in Jan 2020

4/10 Poor

Liqing

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Disappointed!
The only good experience with this hotel was the friendliness of the staff. The carpet in the hallway of the hotel is way overdue to be replaced. My section of the hotel was filled with unpleasant smell from the kitchen. The hotel overall felt really cheap. The reason I did not leave right away was because it was dark outside and I did not have a car and did not know the area better. There was nothing that made me feel luxurious about this hotel. Even the lights were making lots of annoying noises. Worst of all, I'm not even sure that they clean up their bedding sheets regularly. I was waken up in the middle of the night by the repugnant smell of the pillow. The breakfast was ok, except that there were several flies hovering around my food, and the canned fruits they served were bad. The high rating of this hotel is so fishy. I would never come back again for sure. This is the fourth hotel in my week long trip. I enjoyed all of the other hotels 100%. It's disappointing to have such a bad experiences with this one.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was excellent for an overnight stay before embarking on a cruise from a nearby terminal. Shops, restaurants and bank were close to hotel for any needed items. Staff were friendly and very helpful - gave clear and concise directions for the sightseeing we intended before embarkation. Check cruise terminal used for your cruise ship - there are terminals on both sides of the harbour and the hotel may not be as convenient for departures from other terminals
Stayed 1 night in May 2019

10/10 Excellent

Martyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended.
Very friendly staff. Lovely breakfast.
Stayed 1 night in Feb 2019

10/10 Excellent

Daryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another very pleasant stay at Am Segelhafen!
Very friendly staff. Ideal location.
Stayed 1 night in Aug 2018

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb
Brilliant hotel, friendly helpful staff, nice quiet area, good value for money with an excellent breakfast, close to transport routes and close to the beach. Would highly recommend!!!
Stayed 2 nights in Jul 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy Parking
Plenty of parking space

8/10 Good

Theo, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Am Segelhafen - A Three night Stop
This is a very pleasant hotel, which has both an internal as well as en external car park. The team member doing the Check-in was very pleasant and helpful as were others during the breakfast service in the morning. The only down side to this hotel is that there is no restaurant, just a small bar and there are only two or three good restaurants in the immediate vicinity, which for my three night stopover was absolutely fine. The hotel is very clean and my room was spotless and the bed war comfortable. Even a small desk and free Wifi were available to help me do some work in the evenings. My only complaint of the room would be that it had a Velux window and during my stay it rained heavily during the night keeping my awake at times. But, if I have to visit this area again then this would be my hotel of choice.

8/10 Good

Dawn, Scarborough, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Very comfortable room Buffet breakfast was lovely, wide variety on offer. Staff very friendly and wanted to talk to practice their English .

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Good breakfast. Clean room. Split beds slide apart while sleeping, which is not ideal for couples. But overall, a nice hotel in a pleasant town.

8/10 Good

Liani, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Nice hotel in quiet location. Parking was also easy to find. The staff was also very helpful with all the requests I had. I can recommend this hotel for its comfort and service.

10/10 Excellent

Mitzi 58, Northamptonshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location perfect for ferry port
The hotel is perfectly placed if you are heading for the ferry port at Ostuferhafen, ferries to Lithuania. It is just across the river and a few minutes drive away. The staff were all very friendly and welcoming and we were very quickly registered and in our room. The room was small but perfectly adequate for an overnight stay, it was very clean, beds were comfy, and we had a view of river. The ensuite was tiny but good shower and very clean. Breakfast was good, a well stocked buffet, plenty of tea and coffee. The hotel is situated next to some shops and cafes.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay for business
Convenient for the companies I was visiting but not terribly close to the main town. Even so there are enough restaurants around that you don't need to go far.

8/10 Good

K & P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No wifi in the room. And we did not get any compensation

8/10 Good

Bucher

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is OK. Be aware that overnight parking will double the cost of your stay

4/10 Poor

m, united kingdom

Liked: Room comfort
Disliked: Cleanliness, staff & service
POOR SERVICE
very poor service, room not cleaned, beds not made just towels changed. not very friendly service particularly at the breakfast time.

8/10 Good

Krzysztof

Stayed 1 night in Mar 2024

10/10 Excellent

Preben

Stayed 2 nights in Dec 2023

2/10 Terrible

KELAGOPIAN

There is nobody at the recption after 7pm. If you arrive after 7pm you have to download an app, make a phone call to the hotel to get a code that activate an "e-key"...what's happen if your phone is out of power or if you don't have the connexion or the knowledge to go through this procedure? Then you can make a phone call and somebody comes to open the door but it is "very costly" according to the hotel manager!!! Unbelievable!!! The only purpose of the system is for the hotel to avoid the cost of a night employee AND charging additional fees to customers. It must be avoided and black listed
Stayed 1 night in Oct 2023
Response from Am Segelhafen on Nov 3, 2023
Dear guest,It is by no means our intention to charge customers additional costs. Corona has enabled us to get through this time with these possibilities and a reduction in staff, for which we are very grateful. I would also like to thank you for seeing this situation from the company's perspective. You have decided against this solution, most of the guests who book are satisfied with this option. Thank you for your understanding and I wish you all the best.The manager

8/10 Good

Uwe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Mathias

Stayed 1 night in Oct 2023

10/10 Excellent

Per

Stayed 2 nights in Sep 2023

8/10 Good

Joan

Stayed 3 nights in Aug 2023

10/10 Excellent

Björn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kurzurlaub in Kiel
Ein schönes Hotel und gut gelegen. Das Personal war sehr freundlich und hilfsbereit 👍 Das Frühstück was man dazu buchen kann ist ausreichend und reichhaltig. Für jeden ist was dabei. Das einzige was man bemängeln kann ist, das es im Zimmer kein Kühlschrank gibt für kalte Getränke am Abend im Zimmer. Sonst ist alles ok 😉
Stayed 3 nights in Apr 2023

10/10 Excellent

Jörg

Stayed 1 night in Feb 2023

10/10 Excellent

Mustafa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2022

8/10 Good

Ursula

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2022

10/10 Excellent

Gina

Stayed 1 night in Aug 2022

10/10 Excellent

Cheri

Stayed 1 night in Aug 2022

10/10 Excellent

Jutta

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles gut
Stayed 1 night in Jun 2022

8/10 Good

Heinz-Dieter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Waren nur 1 Nacht, waren zufrieden
Stayed 1 night in Jun 2022

10/10 Excellent

Martina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

10/10 Excellent

Per

Stayed 1 night in Apr 2022

10/10 Excellent

Monika-Christine

Stayed 2 nights in Mar 2022

8/10 Good

Hans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

10/10 Excellent

Hartmut

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sauberes Zimmer. Zimmertausch wegen fehlendem schreibtisch problemlos möglich. Freundlicher Service.
Stayed 4 nights in Dec 2021

8/10 Good

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just one night
Mycket trevligt ställe, lugnt och fint. Bra mottagning och bra frukost. Mycket bra tips om restaurant i närheten. Även vår hund tyckte om det stora rummet.
Stayed 1 night in Nov 2021

8/10 Good

Wolfgang

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wir waren sehr zufrieden. Wollten ansich 2 Tage in Kiel bleiben, aber das Wetter spielte nicht mit. Danke, daß wir ohne Zusatzkosten reduzieren konnten.
Stayed 2 nights in Oct 2021

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel liegt verkehrsgünstig, die Zimmer sind groß und sauber, das Personal ist sehr freundlich und zuvorkommend und das Frühstück ist reichhaltig. Wir können das Hotel weiterempfehlen.
Stayed 1 night in Oct 2021

8/10 Good

Hans-Peter

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hatten einen guten Aufenthalt.
Stayed 1 night in Oct 2021

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021