Ratings based on 402 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
for Familiesby A verified traveler
Posted Apr 14, 2015 on Hotels
for Familiesby Linda P
Posted Apr 13, 2015 on Hotels
for Couplesby Pam from Easton, MD
GREAT!!Posted Apr 13, 2015 on Hotels
We came to town for Opening Day and couldn't have made a better hotel choice. The staff was amazing!!! Best weekend ever!! We stayed on the 10th floor and the view was amazing. The room was oversized, comfortable and immaculate. Great, great hotel!! We will be staying here again!!
for Everyoneby A verified traveler from g
Opening dayPosted Apr 12, 2015
We stayed here for the orioles opening day and were welcomed by the staff. We have no complaints during our stay. Very clean. Great staff.
for Couplesby Richard from Local
Quick getawayPosted Apr 12, 2015 on Hotels
The staff was great. We spent one night for a quick getaway. Will definitely stay again thanks
for Business Travelersby Marta
Posted Mar 17, 2015 on Hotels
for Couplesby Jennise from Milford ,De
Horrible servicePosted Feb 18, 2015 on Hotels
The hotels service was bad. The tub had a slow drain and the good was over priced and not tasteful. My husband and I sat for almost an hour before we got our drinks and almost two hours before we received our food. It was horrible. I wouldn't recommend this place to anyone.
for Couplesby Virgil from Fairfax Virginia
disappointed and upset I would hope for a refundPosted Feb 18, 2015 on Hotels
well arrived late after 10 pm, at check in told could check park car, until check in, was told to park and check in, after check in unloaded car moved to inside hotel. Told had to have porter take up, so left car went to room then allowed to park car, in transport to hotel lost $85 worth of valentine candy. the flowers that i order for valentine 's day delivered to hotel, were dead on arrival $59.99, Then there was Sullivan's recommended by Marriott, $155.00 for seat next to server station, complaint but no response, very uncomfortable, listening, noises, loud talking , order taking, and menu being put back and taken out, my date said she was hoping that i didn't get hit in the head, unable to get taxi back to hotel, over charge for taxi & parking 27.50 for stay, it was $54.00.ended up canceling going to Horesshoe Casino, ruined my Valentines day. My fiance still upset says worst valentines day ever, this is our 1st. couldn't wait to leave. room refrigeration broken, shower didn't work , no hot water, heater not working right, couldn't maintain temperature. bathroom cold, mat removed after arrival 1st night. breakfast slow, not cooked or taste good, cold, taste less.
for Couplesby Donald from baltimore, md
GoodPosted Feb 17, 2015 on Hotels
Very clean and nice
by A verified traveler
Posted Feb 16, 2015
During check out AAA membership didnt work. Agent was not very enthusiastic about providing service.....ordered room service and requested more salad dressing and it never came and when I called front desk to complain and was assured it was coming, didnt come again. Came the 3rd time and I requested complimentary but was refused. Had food outside the room that was never picked up.