Ratings based on 237 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.4 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom W-B Pa.

Beautiful plce and excellent staff.

Posted May 21, 2015
Pros: Location and staff
Cons: As listed above in our experience.
We were disappointed as our room was facing the main street and we heard sirens all night long. Room was directly accross from the elevator and we heard every guest as they entered/exited.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Durham

Great hotel a block away from the inner harbor.

Posted Apr 23, 2015
I was pleasantly surprised with our room. The suite was large with flat screen TV's in both rooms. The room/hotel had a "retro vibe". The bed was extremely comfortable and the shower head was amazing.
Comment from Hotel Management
May 18, 2015 by Kathleen, Hotel Management
Hi Will, Thanks so much for sharing your experience! I'm glad you enjoyed Brookshire Suites, your Urban Playground. I must say you can't beat our location, 1 block from the Inner Harbor and two 1/2 blocks from the Convention Center. Give us a call the next time your in Baltimore!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Arkansas

Excellent value

Posted Apr 16, 2015
Pros: Friendly staff, good location, good value for the money.
Cons: The suite had a small sink, microwave, and refrigerator in the living room. A wall-mounted bottle opener would have been a nice touch.
Location: You can see the harbor from some rooms, although the hotel is a block away from the streets that run next to the harbor. Good restaurants nearby.
Close to inner harbor and many great restaurants. Good breakfast included in room rate. Suite was very roomy, with really comfortable bed, strong wifi, and plenty of hot water in the shower. Room rate was a great value compared to many hotels nearby. I would definitely stay here again if I had the opportunity to return to Baltimore.
Comment from Hotel Management
Apr 24, 2015 by Kathleen, Hotel Management
Hello and Thank you for your wonderful comments regarding Brookshire Suites! I'm so glad you enjoyed our delicious hot breakfast. Please think of us the next time you visit Baltimore! Your friends at Brookshire Suites!
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice rooms (Suites), close to Inner Harbor

Posted Mar 1, 2015
Pros: Suites are very comfortable ... beds are heaven! Also a great staff.
Location: Baltimore Aquarium and Inner Harbor just blocks away.
Great staff, and within walking distance to lots of places to eat and drink. Baltimore traffic is constant, and busy, and you do get lots of traffic noise most of the day, but it is not overly distracting. Very nice free breakfast buffet!
Comment from Hotel Management
Mar 9, 2015 by Matt, Hotel Management
Thank you for taking the time to post a review. I am glad to hear you liked our staff, as we are very proud of them. I am also happy that you enjoyed the breakfast. We hope to see you again soon!
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Feb 23, 2015 on Hotels.com
Comment from Hotel Management
Apr 24, 2015 by Matt, Hotel Management
Thank you for choosing Brookshire Suites
5 out of 5
Recommended
for Everyone
by A verified travelerfrom indiana

Excellent hotel near the port of Baltimore.

Posted Feb 22, 2015
Incredibly kind desk staff. They couldn't have been more pleasant.
Comment from Hotel Management
Mar 23, 2015 by Kathleen, Hotel Management
Thank you for your review. I am glad you liked our staff, as we are very proud of them! Please come visit us again soon! Sincerely, Kathleen Dombrowski - General Manager
4 out of 5
Recommended
for Business Travelers
by M Alisonfrom new york

Great Diwntiwn Hotel

Posted Feb 20, 2015 on Hotels.com
Close to the Convention Center; comfortable and clean and the staff is very helpful
Comment from Hotel Management
Mar 23, 2015 by Matt, Hotel Management
Thank you for your review. We truly value your business!
4 out of 5
Recommended
for Families
by DAWNfrom Huntington NY

A good choice, maybe overpriced?

Posted Feb 19, 2015 on Hotels.com
The hotel was nice, nothing fancy but it was in good shape and relatively clean. The self serve breakfast was fine; scrambled eggs, waffles, tastable (the usual). I think I paid a bit too much though the per night price plus a daily parking charge... it added up. The neighborhood was good, just a block from Inner Harbor, you could see the water from the hotel. The staff was very friendly and helpful, although the ice machine was empty (in the middle of February) and housekeeping never brought me any after I called down for some :( I didn't check out the fitness room this time around but I suspect (based on my overall experience) that it is sufficient. I visit Baltimore frequently and each time I try a new hotel, looking for a winner. This is one of my top choices so far, I'd like to stay again but I think I could get more elsewhere for the price I paid.
Comment from Hotel Management
May 23, 2015 by Matt, Hotel Management
Hi Dawn, thank you for taking the time to give us a review. I am sorry if you felt that you had paid too much as we do our best to keep our rates competitive and affordable. In regards to your comments about our staff, we are very fortunate to have them as they all care deeply about making our guest's stay memorable. I am sorry to hear about the issue with the ice though. We are currently undergoing a preventative maintenance program in order to catch things before they need to be fixed. I also want to apologize that you were never brought ice as we trust our staff to deliver on any promises they make to guests. I hope that you will give us another chance and come stay with us again the next time you come to Baltimore.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom somers point

Valentine

Posted Feb 18, 2015
Nice view, very friendly staff , great location , but man it was COLD!
5 out of 5
Recommended
for Couples
by Mikefrom New York

Weekend getaway

Posted Feb 17, 2015 on Hotels.com
Weekend getaway from NYC. It was nice and clean. There were drunk kids leaving the bar that were screaming at times, but its not big deal. Great location, close to the mall and the aquarium. Overall I would recommend it and definitely stay there again.
Comment from Hotel Management
May 23, 2015 by Matt, Hotel Management
Thank you for taking the time to post a review. I am glad to hear you were able to make use of our location to see the sights. Please come visit us again and explore even more!