Ratings based on 344 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.4 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom Brooklyn, N.Y.
Nice hotelPosted Jan 25, 2015
Pros: The facilities were good.
Cons: Better response at the front desk
Location: Close to Washington DC and Silverspring
Arrived around 12 midnight exhausted from a road trip. Checked in on Saturday 1/17/2015 to room 234 but room was cold. Tried to raise heat but thermostat was not working. The room was at 68 degrees and the outside temp was 30 degrees. I spoke with the desk in the morning about the situation but the gentleman at the front desk was very unsympathetic and unapologetic . He grunted something about looking into it but that didn't help me. Prices for hotels in that area were pretty much comparable but went with Double Tree because of their reputation for a good stay.
for Everyoneby A verified travelerfrom New York
easy and friendlyPosted Dec 28, 2014
The staff was friendly and accommodating. Clean, easy access to area and highways.
for Everyoneby A verified travelerfrom Rehoboth Beach, DE
Excellent location and accommodations for us.Posted Dec 25, 2014
We have stayed here several times before. It is very convenient to everything in Columbia, MD
for Familiesby A verified travelerfrom Berlin, NY
convenientPosted Dec 13, 2014
Pros: common area, pool, restaurant/bar
Cons: bifold closet door collides with bathroom door, no towel racks or line to hang bathing suit, no wine opener for lending
Location: Walgreens right next door.
We traveled to visit with family, many who were also traveling and staying in the same hotel. The purpose was to attend a Bat Mitsvah, and the hotel was very convenient for that.
for Everyoneby A verified traveler
Posted Dec 8, 2014
I experienced knocking on my door by someone who would not identify himself. I called the front desk and the gentlemen in engineering came right up to my door after inspecting the hall for the person. He then stayed on the hall to watch my door and make sure no one came back. He then informed security and followed up later to be sure I felt safe. His work was excellent and kind and highly professional. I felt the hotel really went out their way to be sure all guests were comfortable and felt safe.
for Everyoneby A verified travelerfrom Atlanta Ga.
Doubletree Hotel - ColumbiaPosted Dec 1, 2014
Pros: I liked the customer service staff, the location of the hotel and the rooms. Very quiet and well kept Overall I would return as a guest of the hotel
Cons: Shuttle bus service to the airport. Better food service.
Location: Hotel provides a shuttle service to the nearby shopping mall. Convenient location.
The front desk and housekeeping staff were exceptionally friendly and welcoming. The facilities were very clean and nice. My restaurant experience however was very disappointing. There were not very many food options near the hotel, so upon booking the hotel, I assumed the restaurant quality would have been a bit more accommodating. The buffet was very well stocked but other requested food options were not up to par. During our stay, a newly hired Chef cooked our meal and the meal was very good. Kudos. Unfortunately he was not working each day of our 4 day stay. More healthy food options would have been great. This was also voiced by other guests visiting the restaurant as well. If you like pizza, pizza restaurants were nearby.
for Everyoneby A verified travelerfrom LA
nice room - very comfortable and quietPosted Dec 1, 2014
Pros: Quiet, clean, and comfortable.
Had 2 nights in the hotel attending a reunion in the area. I had grown up in the area and had forgotten how easily the hotel could be reached from BWI. A great central location, very comfortable and quiet in spite of having some high school athletes staying there for a playoff game we never heard any noise either night. A great night's sleep in a very comfortable bed!!!
for Everyoneby A verified traveler
Posted Nov 10, 2014
Pros: It was clean and quiet. Sleeping conditions were comfortable!
Cons: The shower was great except the water did not drain well. Therefore, I was standing in a pool of cold water during my hot shower! (Yikes!)
Location: Great location. Very close to shopping and restaurants with site-seeing opportunities just slightly further away.
Staff was friendly. Cookies were a great extra. I was visiting family so did not spend a great deal of time at the hotel, but my time there was mostly comfortable!
for Everyoneby A verified travelerfrom c
Best on area.Posted Nov 2, 2014
After a long night out, I booked this hotel..1st the staff are extremely professional and friendly. We had brunch the next day.. though the food selection was not extensive thr service from the host was again exceptional.
for Everyoneby A verified travelerfrom Windsor, On. Canada
Great location easy to travel about the town.Posted Oct 28, 2014
Pros: Cleanliness and space.
Cons: Continental breakfast.
Location: Because the location was just off one of the main roadways it made travelling about very easy.
Enjoyed our stay, staff were very friendly. Loved your complimentary cookies!