Ratings based on 337 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Rehoboth Beach, DE

Excellent location and accommodations for us.

Posted Dec 25, 2014
Pros: Location
Cons: No.
Location: Great.
We have stayed here several times before. It is very convenient to everything in Columbia, MD
4 out of 5
Recommended
for Families
by A verified travelerfrom Berlin, NY

convenient

Posted Dec 13, 2014
Pros: common area, pool, restaurant/bar
Cons: bifold closet door collides with bathroom door, no towel racks or line to hang bathing suit, no wine opener for lending
Location: Walgreens right next door.
We traveled to visit with family, many who were also traveling and staying in the same hotel. The purpose was to attend a Bat Mitsvah, and the hotel was very convenient for that.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 8, 2014
I experienced knocking on my door by someone who would not identify himself. I called the front desk and the gentlemen in engineering came right up to my door after inspecting the hall for the person. He then stayed on the hall to watch my door and make sure no one came back. He then informed security and followed up later to be sure I felt safe. His work was excellent and kind and highly professional. I felt the hotel really went out their way to be sure all guests were comfortable and felt safe.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Atlanta Ga.

Doubletree Hotel - Columbia

Posted Dec 1, 2014
Pros: I liked the customer service staff, the location of the hotel and the rooms. Very quiet and well kept Overall I would return as a guest of the hotel
Cons: Shuttle bus service to the airport. Better food service.
Location: Hotel provides a shuttle service to the nearby shopping mall. Convenient location.
The front desk and housekeeping staff were exceptionally friendly and welcoming. The facilities were very clean and nice. My restaurant experience however was very disappointing. There were not very many food options near the hotel, so upon booking the hotel, I assumed the restaurant quality would have been a bit more accommodating. The buffet was very well stocked but other requested food options were not up to par. During our stay, a newly hired Chef cooked our meal and the meal was very good. Kudos. Unfortunately he was not working each day of our 4 day stay. More healthy food options would have been great. This was also voiced by other guests visiting the restaurant as well. If you like pizza, pizza restaurants were nearby.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom LA

nice room - very comfortable and quiet

Posted Dec 1, 2014
Pros: Quiet, clean, and comfortable.
Had 2 nights in the hotel attending a reunion in the area. I had grown up in the area and had forgotten how easily the hotel could be reached from BWI. A great central location, very comfortable and quiet in spite of having some high school athletes staying there for a playoff game we never heard any noise either night. A great night's sleep in a very comfortable bed!!!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 10, 2014
Pros: It was clean and quiet. Sleeping conditions were comfortable!
Cons: The shower was great except the water did not drain well. Therefore, I was standing in a pool of cold water during my hot shower! (Yikes!)
Location: Great location. Very close to shopping and restaurants with site-seeing opportunities just slightly further away.
Staff was friendly. Cookies were a great extra. I was visiting family so did not spend a great deal of time at the hotel, but my time there was mostly comfortable!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom c

Best on area.

Posted Nov 2, 2014
After a long night out, I booked this hotel..1st the staff are extremely professional and friendly. We had brunch the next day.. though the food selection was not extensive thr service from the host was again exceptional.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Windsor, On. Canada

Great location easy to travel about the town.

Posted Oct 28, 2014
Pros: Cleanliness and space.
Cons: Continental breakfast.
Location: Because the location was just off one of the main roadways it made travelling about very easy.
Enjoyed our stay, staff were very friendly. Loved your complimentary cookies!
4 out of 5
Recommended
for Everyone
by A verified traveler

Perfect Location for Business

Posted Oct 27, 2014
Pros: Location, cleanliness, staff, warm welcoming cookie :-)
Cons: pool hours should be 24*7
Excellent, except that if the pool hours could be 24*7 that would've been nice. I couldn't even use because of our jam-packed business workshop sessions during the day, followed by dinner that ended around 10 pm when the pool was closed!
1 out of 5
by A verified travelerfrom Suffolk, VA

Very disappointed had multiple problems.

Posted Oct 9, 2014
Upon our arrival we were given the key to an already occupied room. Went back down to lobby and were given another room. When I turned down the covers to get in bed there were several bright red blood stains on the fitted sheet. I called front desk and had to wait almost 45 minutes for them to come move us to another room. They did upgrade us from a room with two double beds to a junior suite with two double beds and gave us two complimentary breakfasts. The wedding party next door kept us up all night with their drunken party. The food at the restaurant is horrible and made me ill. That night when we returned to our room, three of the plastic bags we used to pack some of our belongings in the suitcase to keep them neat and protected had been thrown away by the housekeeping staff. They had been left in the top of our suitcases on the dresser. One was a zippered garment bag. When I called the desk to tell them what happened and to ask to be compensated for them going through our belongings and discarding them, I was told that they could not refund any of my money because I booked my stay through Expedia. I was told that there was not a general manager on site and gave them my information for one to call me the following day. I never received a call. We had stayed there several times in the past with no problems and expected better from them. I am very disappointed because our previous stays had been very pleasant.