Ratings based on 614 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Virginia

Amazing, contemporary Westin experience!

Posted Aug 21, 2014
Pros: Excellent!
Cons: Pool size and hours but, kids enjoyed!
Location: 5 minutes from the Anne Arundel Mall and casinos, perfect location!
Simply loved and wanted to stay longer. Will definitely choose The Element every time I visit MD!
5 out of 5
Recommended
for Everyone
by A verified traveler

Just needed a getaway

Posted Aug 17, 2014
Pros: Everything. Bed was so soft.
Cons: Nothing
Wonderful experience. Would definately come back for more then just one night.
4 out of 5
Recommended
for Everyone
by A verified traveler from Odenton, MD

Nice looking modern hotel

Posted Aug 10, 2014
The hotel is very nice. It is modern. There is a full kitchen in the suite and the bathroom was huge. I did have a few issues with the front desk. Upon check in they did not have the double queen suite I reserved and paid for. They tried to give me a king and I'm pretty sure the room they have me was the last double available at the time I checked in. Later on called for my towels and the response was "I will call you right back". Twenty minutes later I had to call back and told them I would go downstairs and pick up the towels myself. I got the same "I will call you back" when I had issues with connecting my blu ray dvd. I never received a call or someone at our door. Thankfully my girls were content with basic television. They need to work on getting back to people
5 out of 5
Recommended
for Business Travelers
by A verified traveler from Baltimore

Wonderful Night

Posted Aug 5, 2014
Pros: Clean, relaxed atmosphere, great staff. A bed fit for an emperor.
I had missed my flight and been rescheduled to the next morning. I checked Expedia and found the Element Hotel. The staff was very kind and I loved my room. Would definitely come back should the opportunity occur.
2 out of 5
by A verified traveler

The room had hair in bed and in the shower

Posted Aug 4, 2014
First time their hair in the bed and shower shows they do not clean well. I had to request fresh sheets. Didn't use the shower
3 out of 5
Recommended
for Everyone
by A verified traveler

It was a quick over night stay. Everything was ok.

Posted Jul 20, 2014
The stay was nice. Clean room & lots of towels in the bathroom. The room was very small. The breakfast was good.
4 out of 5
Recommended
for Everyone
by A verified traveler from Miami, FL

Nice hotel

Posted Jul 16, 2014
Overall a very nice hotel, location was good a short distance to mall, restaurant and casino. Suite very bright and roomy, full kitchen, only draw back the ac was making loud banging noice all night and the room darkening shades would not come done...but that was resolved immediately by Dave the front desk attendant in minutes. Hotels staff overall very attentive and friendly
4 out of 5
Recommended
for Everyone
by A verified traveler

concept hotel which is actually quite nice

Posted Jul 7, 2014
Pros: kitchen and general layout nice. had to get use to style though
Location: near large mall and casino
price was reasonable, had kitchen and fairly roomy. Location was good.
5 out of 5
Recommended
for Everyone
by Regina from Woodbury, NJ

Nice, modern hotel

Posted Jun 24, 2014
Great experience, loved the room, super clean, nice common areas. Breakfast was yummy. Close to major shopping. Fun stay.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 16, 2014
This hotel was pleasant, staff was friendly, disappointed that ice was not available on the floors and I didnt see any down stairs. The breakfast bar could have been more organized and set up with more fruit but all and all, it was a good accommodation.