Ratings based on 617 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler from DC Metro Area

Nice modern looking hotel

Posted Sep 8, 2014
Location: Arundel Mills Mall, Maryland Live Casino, Medieval Times
My fiance and I decided to check out this hotel for a quick date night by arundel mills. He likes the more modern feel so he felt comfortable at the hotel. I like a more contemporary feel so I just felt "ok". But the hotel room was very nice and clean. It did seem as though there was some minor chips and scratches on the table, drawers, etc but not too big of a deal. The breakfast was okay - simple choices. The staff was great. Very friendly and efficient. I definitely would recommend the hotel, especially if you like a more modern feel.
5 out of 5
Recommended
for Everyone
by A verified traveler from Virginia

Amazing, contemporary Westin experience!

Posted Aug 21, 2014
Pros: Excellent!
Cons: Pool size and hours but, kids enjoyed!
Location: 5 minutes from the Anne Arundel Mall and casinos, perfect location!
Simply loved and wanted to stay longer. Will definitely choose The Element every time I visit MD!
5 out of 5
Recommended
for Everyone
by A verified traveler

Just needed a getaway

Posted Aug 17, 2014
Pros: Everything. Bed was so soft.
Cons: Nothing
Wonderful experience. Would definately come back for more then just one night.
4 out of 5
Recommended
for Everyone
by A verified traveler from Odenton, MD

Nice looking modern hotel

Posted Aug 10, 2014
The hotel is very nice. It is modern. There is a full kitchen in the suite and the bathroom was huge. I did have a few issues with the front desk. Upon check in they did not have the double queen suite I reserved and paid for. They tried to give me a king and I'm pretty sure the room they have me was the last double available at the time I checked in. Later on called for my towels and the response was "I will call you right back". Twenty minutes later I had to call back and told them I would go downstairs and pick up the towels myself. I got the same "I will call you back" when I had issues with connecting my blu ray dvd. I never received a call or someone at our door. Thankfully my girls were content with basic television. They need to work on getting back to people
5 out of 5
Recommended
for Business Travelers
by A verified traveler from Baltimore

Wonderful Night

Posted Aug 5, 2014
Pros: Clean, relaxed atmosphere, great staff. A bed fit for an emperor.
I had missed my flight and been rescheduled to the next morning. I checked Expedia and found the Element Hotel. The staff was very kind and I loved my room. Would definitely come back should the opportunity occur.
2 out of 5
by A verified traveler

The room had hair in bed and in the shower

Posted Aug 4, 2014
First time their hair in the bed and shower shows they do not clean well. I had to request fresh sheets. Didn't use the shower
3 out of 5
Recommended
for Everyone
by A verified traveler

It was a quick over night stay. Everything was ok.

Posted Jul 20, 2014
The stay was nice. Clean room & lots of towels in the bathroom. The room was very small. The breakfast was good.
4 out of 5
Recommended
for Everyone
by A verified traveler from Miami, FL

Nice hotel

Posted Jul 16, 2014
Overall a very nice hotel, location was good a short distance to mall, restaurant and casino. Suite very bright and roomy, full kitchen, only draw back the ac was making loud banging noice all night and the room darkening shades would not come done...but that was resolved immediately by Dave the front desk attendant in minutes. Hotels staff overall very attentive and friendly
4 out of 5
Recommended
for Everyone
by A verified traveler

concept hotel which is actually quite nice

Posted Jul 7, 2014
Pros: kitchen and general layout nice. had to get use to style though
Location: near large mall and casino
price was reasonable, had kitchen and fairly roomy. Location was good.
5 out of 5
Recommended
for Everyone
by Regina from Woodbury, NJ

Nice, modern hotel

Posted Jun 24, 2014
Great experience, loved the room, super clean, nice common areas. Breakfast was yummy. Close to major shopping. Fun stay.