Ratings based on 98 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
84% of guests recommend
3.7 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Business Travelers
by A verified traveler from Detroit

I've stayed at this Hotel several times-

Posted May 27, 2015
Pros: Having an iron in the room is nice to press packed clothes, and the refrigerator and microwave seal the deal.
Cons: The vending machines left a lot to be desired and the fitness room seemed to be an afterthought.
Location: Its located in the business district, but there is a GREAT Mediterranean Rest. within walking distance.
The rooms have kitchens and refrigerators, which make it nice when you have to stay a few days and need to have a few supplies "on-hand." The rooms are nothing special, but for business travel (which is why I stay there) they are perfect.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice

Posted Mar 10, 2015
Very cold and snowy and hotel staff was great in helping make my stay comfortable
Comment from Hotel Management
Mar 26, 2015 by Manager, Hotel Management
Thank you for taking the time to write a review of your stay. I am pleased to hear that our staff was friendly and accommodating. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future.
4 out of 5
Recommended
for Couples
by LaBre from Baltimore

Valentine Stay

Posted Feb 18, 2015 on Hotels
Great
4 out of 5
Recommended
for Personal Event
by A verified traveler

best extended stay hotel I've seen yet...

Posted Feb 10, 2015 on Hotels
Spent 3 days/nights and as extended stay hotels go, this one is pretty wonderfully clean. Most of the time, there are smells, weird people and extremely dirty and uncomfortable rooms. Not so with this establishment. Very happy with the staff also. They installed new mattresses while we were staying there and although the original mattresses were soft and comfy, the new ones are/were amazing. The manager was very attentive and helpful during the mattress switch out too. All in all, I would definitely stay here again.
Comment from Hotel Management
May 2, 2015 by Manager, Hotel Management
The team and I read your comments about your stay with us. The team and I appreciate your comments, as it will only help us to improve. We are happy to hear that the new beds were comfortable. I do hope that you will return to our hotel or any of our other brand locations across the U.S. and Canada in the future.
5 out of 5
Recommended
for Business Travelers
by Sue from Va

Oops

Posted Feb 4, 2015 on Hotels
Was given a room with someone in it had to go back down stairs to get a new room I was tired . Other than that it was clean and confortable
5 out of 5
Recommended
for Couples
by A verified traveler

loved it

Posted Jan 27, 2015 on Hotels
Good stay
Comment from Hotel Management
Apr 4, 2015 by Manager, Hotel Management
Thank you for the feedback about your stay at our hotel. I am so pleased to read that you had a good stay with us. Thank you for sharing your experience with us. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests. Thank you for choosing Extended Stay America. We hope we have the opportunity to see you again in the future.
3 out of 5
Recommended
for Everyone
by A verified traveler from NY

Nice price,location & staff, but smoke smell.

Posted Jan 24, 2015
Although Management espouses non-smoking, Unfortunately, a terrible smell of stale cigarette smoke permeated room & bathroom entire week. Some Tenants apparently smoke @ night & it permeates entire ventilation system. Hope they work on it. Otherwise room was comfortable & had a great view.
Comment from Hotel Management
Mar 7, 2015 by Manager, Hotel Management
Thank you for the feedback about your stay at our hotel. The situation you described regarding the nonsmoking rooms is truly regrettable. We are very sorry for your experience. In response to your feedback, I will continue to enforce that the hotel is nonsmoking and that a fine will be imposed if you’re smoking in the room. Thank you for sharing your experience with us. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future.​
4 out of 5
Recommended
for Everyone
by A verified traveler from Myrtle Beach

Great stop to see family in Laurel. Pet friendly,

Posted Dec 30, 2014
Pros: Eye pleasing, room was great.
Cons: Upgrade the bed mattresses
Location: Close to a plaza in Columbia that had places to eat and such
We enjoyed our stay and would stay again. Clean room, nice lounge chair. Bed mattress could have been better, but convenience of stove, microwave and fridge in the room was nice. Only dislike was no ice on premises so if you need to have it get it before you get there.
Comment from Hotel Management
Jan 9, 2015 by Manager, Hotel Management
The staff and I read your comments about your stay with us. I am happy to hear that the kitchen was a convenience to you, and that your room was clean. However, I am very sorry that the bed was not comfortable. I will discuss your comments with the District Manager. Thank you very much for bringing this to our attention. Thank you for choosing Extended Stay Hotels. We hope we have the opportunity to see you again in the future.
1 out of 5
Recommended
for Business Travelers
by A verified traveler

Not worth it, at all.

Posted Dec 2, 2014 on Hotels
Business travel. Room and hallway reaked of smoke. Bed was a lumpy-rock. Shower had no water pressure. No dishes/utensils/etc for your room unless you request specifically from the front desk. They say they're for the business traveler, but look to be populated by long term residents, only. AND, they double-charged my credit card.
3 out of 5
Recommended
for Couples
by Joel from New York

Extended

Posted Dec 2, 2014 on Hotels
Enjoyed the stay, had a great time with the lady and friend. With nice studio room spacious for 4 to enjoy ourselves in a clean room for an affordable price