Ratings based on 947 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
93% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler from New Jersey

Staff could be more pleasant to guests

Posted Jul 21, 2014
I really don't use hotel's amenities at full since I'm usually out and about and just come to sleep. For very first time I decided it to go to the pool and spa for a few. Noticed that water cooler run out of water and told a member of the staff and she literally just gave me that look and put her hands on the air "there's nothing I can't do". I was just letting her know since there were a lot of kids around. That's one. Second experience again was Staff attitude. I like to have breakfast in bed when I travel and surprisingly the room service operator seems and sound like she was doing me a favor by taking the order. Needless to say that I was paying for a $ 70 breakfast. Since she was in such a rush in hanging up. She got me the wrong order. Eggs Benedict instead of Chesapeake which I repeat twice cause I noticed she wasn't listening. When I called her back she told me that's what you order..very rude. And I said no I told you twice Chesapeake. All I heard was "ok so you want them re-do??? And I said of course. Where she replied obviously with the same attitude ok I will send someone over. "Apologies ". Bad experience specially when you're spending your money in overpriced food.
5 out of 5
Recommended
for Everyone
by A verified traveler from baltimore

absolutely would stay here again

Posted Jul 21, 2014
Pros: room and staff were great
Cons: food could use a little work, not much of a selection on the dinner menu...staff was great, food not so much
room was clean and quiet. enjoyed our stay and would stay at this hotel again...
4 out of 5
Recommended
for Everyone
by A verified traveler from Virginia

Hotel sold out of what I booked.

Posted Jul 16, 2014
Pros: Very nice
Cons: The booking
Location: There is plenty to do it is the closest hotel to the stadium .
The hotel sold out of what I paid for one king executive and tried to get me to pay for an upgrade I took two double beds and paid the same price .
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel...great if you're going to Camden Yards

Posted Jul 16, 2014
Conveniently located near Camden Yards.. Clean room...
3 out of 5
Recommended
for Everyone
by A verified traveler

Decent very close to ball park

Posted Jul 15, 2014
The hotel was very nice, room was spacious and right across the st from camden yards. The staff was awful 3 different girls in the front desk were rude for no apparent reason.. for this hotel to be as expensive as it is they need to hire better quality of staff.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 15, 2014
It was great place to stay. Beautiful view and great walk to M&T Stadium
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 14, 2014
Pros: Right across the street from Camden Park and about a 10 min walk from the Harbor.
Location: Camden Park, National Aquarium, the Harbor
Stayed at the hotel for an Orioles game. Great location!
4 out of 5
Recommended
for Everyone
by A verified traveler from Philadelphia, PA

The elevator situation must be addressed.

Posted Jul 10, 2014
Cons: Elevators
Very good hotel overall, but elevator situation must be addressed. It is extremely difficult to catch an elevator in a timely manner during peak usage times. Additionally, the elevators are not responsive to human motion and can close rapidly and suddenly on people.
3 out of 5
Recommended
for Everyone
by A verified traveler from Washington,DC

Booked because of proximity to M&T Bank Stadium

Posted Jul 9, 2014
We booked this room because it was a close walk to M&T Bank stadium and we were going to the Beyoncé and Jay Z concert; it was about 2 1/2 blocks away. The staff was courteous and we were even able to check in a few hours early. The room was a bit tattered, the desk was chipped and the paint on the walls were scuffed but nothing too much to complain about. Nothing spectacular, the view was cool. I would probably stay again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 8, 2014
The staff was excellent. Bery helpful and polite. We couldn't have been more satisfied. With the exception of the squeeky bathroom door, the hotel was clean and professionally kept. It was walking distance to the ballpark and the inner harbor which was convenient for my pregnant wife. We would definitely stay again.