Ratings based on 666 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Lansing, KS

Clean and comfortable premises

Posted Nov 25, 2014
Pros: The hotel is clean, quiet, close to the airport and car rental agencies, and the housekeeping service does not begin waking vacationers early.
Cons: Training of employees who work the front desk so they know the complete way to search for a reservation, rather than challenge customers.
Location: Very close to travel, shopping, and eating facilities.
Upon arrival, I was challenged by a very large, black male who insisted that I did not have a reservation. We were only able to proceed after I went to my car to get a copy of my reservation, then I was fortunate enough to get a better trained individual to check me into my room. The first individual apparently searched for my last name, did not find it, and assimed I had not made a reservation. A well trained individual would have searched my last name, first name, and suffix. One of those would have provided access to the reservation, rather than asking the customer to prove that a reservation had been made.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom hamilton

Awesome

Posted Nov 20, 2014
I loved it--complenary snacks all night ,the staff on the late night shift are great and down to earth during check out the staff was still smiling and was very attentive
Comment from Hotel Management
Nov 22, 2014 by Sebastian, Hotel Management
Thanks for the great review.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom chicago

Good Hotel near the airport

Posted Nov 18, 2014
Stayed for two nights . Nice hot water without having an in between cycle of colder water. The temp were 40 deg farh. Stayed in a King Bed Room. The room was equipped with a nice coffeemaker , microwave and toiletries . Free parking and internet were plus. The lady at the counter was very friendly and talkative . Room was huge and welcoming The bed was awful . Just sank and did not give support . That was the only drawback .
Comment from Hotel Management
Nov 22, 2014 by Sebastian, Hotel Management
We really appreciate your time and your business. I'm glad you enjoyed your stay with us. I'm sorry about your mattress and I will take care of that matter. We look forward to your next stay.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Hyattsville, MD

Great R&R

Posted Nov 4, 2014
Enjoyed the rest and relaxation. I loved the peace and quiet.
Comment from Hotel Management
Nov 7, 2014 by Sebastian, Hotel Management
Thanks for the great review. We are glad you enjoyed your stay and got some nice relaxation time. We hope to see you again soon.
2 out of 5
by A verified traveler

Poor Condition

Posted Oct 31, 2014
The ceiling was dripping water onto my broken toilet. The place is in desperate need of renovations. It was clean as it could be for the condition it was in.
Comment from Hotel Management
Nov 12, 2014 by Sebastian, Hotel Management
I'm sorry about the condition of your room. I assure you I will follow up to make sure this was corrected. I hope you give us another chance. Thanks for your business!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom ds

Great staff. Clean. Would return.

Posted Oct 28, 2014
Friendly staff throughout greated us and helped. We had a 3 month old and rhey made accommodations to help us. I would return. Highly recommended. Indoor pool heated.
Comment from Hotel Management
Oct 30, 2014 by Sebastian, Hotel Management
Thanks for the great review. We are glad you enjoyed your stay and we hope to see you again soon.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom California

Posted Oct 21, 2014
Pros: Convenient location, clean, helpful staff
Cons: Noise level - could hear guests in hall and adjoining room.
Location: Very good - restaurants close, both sit down and fast food. Also easy to get to downtown Baltimore, driving or Amtrak.
Stayed 5 nights, easy parking, good amenities, used fitness facility.
Comment from Hotel Management
Oct 22, 2014 by Sebastian, Hotel Management
Thanks for the nice review and we really appreciate your business. Call on me if you need anything.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom houma, la

Close to airport.

Posted Oct 15, 2014
Pros: Near airport
Nice hotel, clean. Was hoping to eat there, but prices were very high. Just stayed to catch plain next morning.
Comment from Hotel Management
Oct 20, 2014 by Sebastian, Hotel Management
Thanks for sharing your experience Becky and we hope you choose us next time. I appreciate your business.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom burlington nc

Nice hotel near BWI

Posted Oct 14, 2014
Pros: price, amenities, location
Location: good location for travel into Baltimore downtown area
this hotel was our second choice, we usually stay at another hotel close by. this hotel was a pleasant surprise. the room was great, the breakfast was very good and the cost was very reasonable. I would recommend this to a friend or colleague.
Comment from Hotel Management
Oct 16, 2014 by Sebastian, Hotel Management
We are so glad you enjoyed your stay. I hope you choose us next time you are in the area. Call on me if you need anything.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom ohio

Clean and pretty property, nice location

Posted Sep 29, 2014
The bed in 142 needs replaced ASAP. Its a dip in it which make for a very uncomfortable rest let alone sleep. I slept in a chair while my husband slept on one side of the bed.
Comment from Hotel Management
Oct 1, 2014 by Sebastian, Hotel Management
Thanks for taking the time to share your experience . I am very sorry to hear about your bed and I assure you I will look into this immediately. Thanks for your business and we hope to see you again soon.