Ratings based on 536 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
98% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey

Friendly and courteous staff

Posted Jul 17, 2014
Had a great stay at this hotel. The front desk staff is courteous and professional. They were also friendly and greeted us with a smile. Carla and Linda are wonderful at the front desk. The breakfast is awesome ( variety of choices ) and the breakfast service is tops! There is a gentleman who greets you and shows you around the breakfast area . He takes pride in his job and makes you feel at home !
4 out of 5
Recommended
for Everyone
by A verified traveler from Richmond, VA

From Richmond

Posted Jul 14, 2014
Pros: Very clean and nice amenities.
Cons: Wish the pull out couch was a little more comfortable.
Location: Great location to Camden Yards and Inner Harbor.
Staff was very friendly. Breakfast was a nice surprise of healthy options and clean dining area.
5 out of 5
Recommended
for Everyone
by A verified traveler from North Carolina

College visit

Posted Jul 9, 2014
Pros: Everything
Location: Inner Harbor Museum Peabody concerts
This hotel will be where we stay every time we visit Baltimore. The staff was courteous and helpful. Rooms were clean and beds were comfy. Breakfast was also good!
4 out of 5
Recommended
for Business Travelers
by Jon from Canada, ON.

Nice facilities, friendly staff, poor cleaning

Posted Jun 24, 2014
Pros: Darnell was a great individual who brought cheer to everyone's morning. Also the hotel was very accommodating of our awkward booking arrangements.
Cons: Room service with regards to scheduled cleaning was well below par and needs to be improved. This may have just been a fluke with our stay
Location: The inner harbor was very attractive to see. Unfortunately Baltimore has a great deal of homeless which did present safety issues when walking
We were visiting for a conference in Baltimore at the time and had a neutral experience with the hotel. The rooms were very modern and adapted for long business stays, staff was very friendly and accommodating. I would also like to make special mention to Darnell who went well above and beyond to provide exceptionally friendly service at the breakfast bar. However we had issues with room service with regards to room upkeep unfortunately. On 2 occasions during the week ( Mon-Fri when room service is suppose to clean the room) our room received no cleaning, no new towels, and we even ran out of toilet paper. I had to get these things myself from the front counter.
4 out of 5
Recommended
for Everyone
by Travel alot from London, UK

Good hotel at a great price

Posted Jun 23, 2014
Comfortable room which feels more 'homely' than most hotels
5 out of 5
Recommended
for Everyone
by Al from Edinburgh

Travel to Baltimore

Posted Jun 22, 2014
Pros: Large well appointed rooms.
Location: Baltimore is an 'iffy' city and you need to be careful where you go. This hotel appears to be in a good part of the city.
Nice, new clean hotel. Very friendly with very large rooms. Would be first on my list for my next visit to the states
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 21, 2014
Pros: Friendly employees
Cons: Parking
Location: Close Mount Vernon, 5-10 min walking to Inner Harbor
Great experience. Good breakfast. Valet parking a little expensive ($25).
5 out of 5
Recommended
for Everyone
by A verified traveler

The friendliest most helpful employees!!

Posted Jun 14, 2014
The staff was so nice. The gentleman in the breakfast seem to really love his job. Everyone did. The breakfast had so many choices. The inner harbor, Camden yards and the market place are all within walking distance. We always fly in to BWI then take the light rail them walk to the hotel, no need for a car. Will be going back!!!
3 out of 5
by Bob from Lansing, MI

I didn't get the promised "no smoking room."

Posted Jun 13, 2014
Pros: Good breakfast.
In spite of a guaranteed reservation I was put in a room that was saturated with the smell of cigarette smoke. The hotel said there were no more "no smoking" rooms available and that when one reserves with Expedia preferences are NOT guaranteed as they would be if making reservations with the hotel directly.
5 out of 5
Recommended
for Everyone
by A verified traveler

Love it

Posted Jun 9, 2014
Had my brothers bachelor stayed there for the weekend close to everything you need and bars in the area even the gentlemans club scores