Ratings based on 706 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
91% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from pa

convenient to harbor and surroundings

Posted Oct 22, 2014
Pros: nice quiet and everyone friendly right in the midst of things.easy access to most everyplace
Cons: room seemed surface clean but not overly spotless
Location: water taxi service great and taxi service to casino also....don't recommend walking to casino bad idea
do whatever you like at you're own pace or liking...friendly service and easy access to inner harbor activities ..fun relaxing weekend getaway
5 out of 5
Recommended
for Everyone
by A verified traveler from Minnesota

Great location!

Posted Oct 20, 2014
Pros: The proximity to everything in the Harbor.
Location: Sightseeing, eating, shopping, walking
Staff was very friendly; extremely clean hotel and offered a reception area with free breakfast and snacks....loved the location!
5 out of 5
Recommended
for Everyone
by A verified traveler from Lancaster, PA

Orioles Play-Offs

Posted Oct 5, 2014
Pros: The room was beautiful. High definition TV, comfy bed, great view of Inner Harbor.
Cons: Didn't like that they charge for Wifi. Elevator door got stuck once. Don't forget to bring your parking lot stub in to the front desk.
In town for the O's. Hotel is super-close to the stadium and Inner Harbor shops and restaurants.
3 out of 5
by A verified traveler

Posted Sep 26, 2014
Pros: location to Ballpark
Cons: see above
room ok.. pay for Wi-fi...really?? should not have to pay for this:should be included in the basic accommodations, I should not have to sit in lobby to review email or use laptop or kids use Ipad..also please consider complimentary bottle water in rooms family walked at night to find local mart for water.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 25, 2014
Pros: The staff was great. The bell man told us about a wonderful breakfast spot.
Our room was great but could have used a new carpet.
Comment from Hotel Management
Sep 27, 2014 by Liz, Hotel Management
Thank you kindly for your feedback. We're thrilled you enjoyed your stay with us and look forward to welcoming you back.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 22, 2014
Cons: Did not like paying $28.00 per day for parking.
Location: very convient.
Had a very good time. Liked that they had a gum open 24 hours a day and free newspapers, strawberry water in lobby and also oatmeal cookies there.
Comment from Hotel Management
Sep 27, 2014 by Liz, Hotel Management
We are thrilled to hear how much you enjoyed your stay. I will be sure to share your comments with our front desk team, who are always happy to delight our guests. We look forward to welcoming you back soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel near the Inner Harbor and Camden Yards

Posted Sep 16, 2014
Pros: Everything
Cons: Knowing what I'm paying for before I booked would have been helpful.Bar could stay open longer with different option for light snacks
Location: Good for going to Inner Harbor and Camden Park,
Great experience with close in dining, shopping and activities nearby.
Comment from Hotel Management
Sep 27, 2014 by Liz, Hotel Management
We are delighted to hear that you enjoyed your visit to Hyatt as well as the great dining and attractions of the Inner Harbor. We hope you had time for a baseball game while you were in town. We look forward to seeing you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from UK

Handy for the ball park and the harbour

Posted Sep 10, 2014
Location: It is very handy for the ball park (less than 5 minutes walk) and the harbour (less than 2).
It is very handy for the ball park (less than 5 minutes walk) and the harbour (less than 2). Self Parking in adjacent car park was easy. The staff were friendly and attentive.
5 out of 5
Recommended
for Everyone
by A verified traveler from NJ

Nice hotel really close to the water

Posted Sep 2, 2014
The rooms were clean and the staff was friendly. The lobby was modern. The glass elevator was a nice experience. The bistro 33 bar was nice and the drinks were good.
3 out of 5
by A verified traveler from DB, Florida

Hotel across from Baltimore Harbor

Posted Aug 31, 2014
Pros: The lobby areas was aesthetically appealing, and the staff was pleasant.
Cons: I would begin by THOROUGHLY cleaning, or REPLACING the carpet!!! And making sure the housekeeping staff cleans the rooms properly.
Location: The hotel is conveniently located across the street from the Baltimore Harbor, which appears offers to provide a few dining, or entertainment options.
My expectation from this brand was a little disappointing - my room was on the top floor (14th), but to my displeasure, the carpet in the hallway was stained and dirty; and to add insult to injury, it appeared one side of the toilet's exterior had not been cleaned properly - there was mold, etc., on the outside of the bowl. In addition to the stained toilet bowl, the sofa/sectional appeared to be old, and slightly tattered, so much so, I was afraid to lay my clothing on it.