Ratings based on 581 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
82% of guests recommend
3.6 Room cleanliness
3.6 Service & staff
3.4 Room comfort
3.2 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Clean and nice

Posted Dec 10, 2014
Bedroom was nice and clean. Staff was good and friendly. The only downside is no parking and bad breakfast.
3 out of 5
by A verified traveler

Good location

Posted Nov 24, 2014
Pros: Location
Cons: Full disclosure on parking facilities and costs
Location: Great location, close to inner harbor sites
Excellent greeting by hotel staff. Pretty mediocre breakfast. I wish that I knew beforehand the parking facilities and the costs (there was a nearby parking garage that I used, but I would have liked full disclosure)
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel with really nice staff

Posted Nov 23, 2014
I stayed for two nights. The hotel is in a nice area. The staff were the nicest ever. The only observation about the room was that there wasn't enough space around the bathroom sink to put my things so I had to use the ironing board as a table.
2 out of 5
by A verified traveler

Downtown Baltimore hotel

Posted Nov 12, 2014
The staff was kind and considerate but the hotel needs some face lifting and cleaning
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Chicago, IL.

My stay in this hotel was really nice

Posted Nov 10, 2014
Pros: it was very close to my training
Cons: nothing
Location: the location for my own purpose was perfect
the room was clean,the hotel staff was really friendly and polite
4 out of 5
Recommended
for Families
by A verified travelerfrom Nashville

Urban hotel, just outside the high rent district.

Posted Nov 6, 2014
Pros: Location! Hotel should market even more about all of the Baltimore attractions, landmarks that are within walking distance.
Cons: Lobby computers were not maintained--had serious virus problem.
Location: This was why I chose this hotel--a smart, economical hotel who listed all of the attractions within walking distance.
2 days--quick stay--no time to waste--give me a list of attractions, turn me loose to walk and choose what to see. Print an area map of up to 10/15 block diameter with attractions marked!!
2 out of 5
by A verified traveler

Hello

Posted Nov 4, 2014
Pros: The staff and the breakfast
Cons: Bathroom floor tile and the dirt under the toilet
Location: Location is good. Need to find a way for guests to have temperory park for check in
Not plesant, The staff are very good but the room needs improvement
3 out of 5
by A verified traveler

Posted Oct 25, 2014
Pros: The staff was polite and helpful. The lady preparing and attending the breakfast did a five star job. This was the best part of the stay.
Cons: They have obviously done some refurbishing; but there is more to go. Their internet speed took me back to dial up days, possibly an area problem.
Location: I was attending a convention; so this was adequate.
See below. I would stay there again; but I would not seek it out as a top choice.
2 out of 5
by A verified traveler

Posted Oct 20, 2014
Air conditioner was not working when we arrived...hotel lobby was very warm and humid. Turned air on in our room at the thermostat as it was 77 degrees in the room when we arrived. We left and came back to find a window air conditioner unit in our room. Asked for a remote to our tv and never received one. Saw three different people work three different people work the front desk in a matter of about 6 hours and one gentleman was pleasant and nice that checked us in. Would not go back and stay at this hotel again.
1 out of 5
Recommended
for Everyone
by A verified travelerfrom new york

Had potential & great location

Posted Oct 15, 2014
Pros: Location
Cons: Cleanliness
Location: Inner harbor is full of fun things to do- baseball, restaurants and much more. All walkable from here.
Had hoped for a relaxing stay, but unfortunately will never return. The bed bug issue completely ruined the stay as a whole, which is a shame because the location and price were great.