Ratings based on 26 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
for Everyoneby pat from baltimore
Nice spacious clean roomPosted Feb 13, 2014
Pros: Cleanliness, hotel decor, nice breakfast
Location: It is situated in the parking lot of Arundel Mills mall and Maryland Live casino. There are multiple restaurants in the area.
The suite had a kitchen with all the utensils you might need (utensils, plates, etc). The staff were very polite and pleasant. The hotel provided a free shuttle to Maryland Live Casino. It was nice to have a free hot and cold breakfast with a variety of items to pick from. I definitely would stay there again.
for Personal Eventby KL from Massachusetts
Excellent Hotel!Posted Dec 2, 2013 on Hotels.com
We were very pleased with this hotel. Beautiful comfortable room, friendly staff, great breakfast and a very good price. The only drawback was that the entrance/exit to the hotel is attached to Arundel Mill Mall & Maryland Live Casino. So great if you want to walk to those locations but took us 20 minutes to get out of the lot. It was Black Friday so crowds are expected. It just would be nice if hotel had a separate entrance. But will stay here again as it was so nice.
Recommendedby A verified traveler
Need a Beer.Posted Oct 25, 2013 on Hotels.com
Our stay at Residence was a good one but you could tell by the front desk that "young adults" were definitely looked down upon and stereotyped as "party people". We were a group of seven people between the ages of 24-28 and as we checked in the front desk made it very clear that parties were not tolerated at this hotel, which was fine considering we did our "partying" elsewhere. But all in all it was a nice stay. The rooms were very spacious and nice and always was a detailed clean when we came back to our room.
for Everyoneby LaVerne from Richmond, VA
Very nicePosted Sep 8, 2013
Location: Shopping and casino
The hotel staff was friendly. Its an extended stay hotel which means bring your own supplies. The bar of soap were so tiny, we only got one use out of it. Clean, quiet, and good breakfast. I will definitely stay again.
for Everyoneby A verified traveler
Maybe it was just a bad night for them..Posted Jun 17, 2013
Pros: The staff was just great!! very friendly and kind. Breakfast potatoes were good! Room comfort was good, very spacious and clean!
Cons: Would have given an excellent rating if it weren't for the weed smell, alarm, and creepy guy.
Location: MD Live Casino and B&D
Staff was GREAT! But smoke alarm went off twice, hallway smelled like weed, and there was a creepy guy laying in the fetal position outside his room door in the middle of the night. But the hotel its self was great. I guess they just were having a bad night? I would go back, it was a great price with great amenities.
for Familiesby A verified traveler
Posted Jun 10, 2013 on Hotels.com
for Couplesby Beth from Pasadena
Nice stay! Clean, but thin walls!Posted May 21, 2013 on Hotels.com
Room was nice, clean and comfortable. A bit noisy...doors automaticly slam when closed, so was woken up at 2am by casino go'ers! Showers were also heard from other rooms.
Recommendedby RJohnson from Arundal Mills Mall
Greate locationPosted Apr 25, 2013 on Hotels.com
The quility of the Hotel. The location of the hotel to the outlet, casino. Customer service of hotel staff.
Recommendedby Roslyn from Arudle Mills
Greate location and very EntertainingPosted Apr 25, 2013 on Hotels.com
It was a great location. In walking distance the the Arundle Mill Outlet and Casino. The rooms were nice with the full kitchen. It was a wonderful stay. Wonderful customer service. They were very accommodating. great complementary breakfast.
for Everyoneby Jo from Baltimore
Comfortable with decent breakfastPosted Apr 22, 2013
Pros: Free laundry, kitchen in room, breakfast.
Cons: The annoying bathroom fan
Location: Near stores and restaurants and close to airport and Baltimore.
Nice and clean. Kitchen in the room was very handy. We didn't have any spoons but were given some after we requested them. Great having a free laundry - you just had to ask for Tide at Reception. Breakfast was pretty good with hot and cold options. Hot options are different every day. The only complaint was the fan in the bathroom. On a regular basis there was a dripping sound which turned out to be air coming through the fan from outside. Mentioned it to Reception and within 5 mins someone from Maintenance came to look at it. Nothing they could do and no free rooms to change to but very quick response. We stayed there 5 nights and after a couple we didn't notice it as much but it is annoying the first couple of nights. Good location by Arundel Mills Mall - only a quick walk to the stores and restaurants. We didn't use it but there is a free shuttle bus to take you there and to the Casino.