Ratings based on 769 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom South Carolina
This is a great hotelPosted Nov 17, 2014
Pros: Clean. Great location. Great staff.
I have stayed at this hotel several times while flying through BWI. Each time has been a positive experience. It is a great value.
for Everyoneby A verified travelerfrom St. Louis
Nice hotel, great hamburger!Posted Nov 12, 2014
Pros: While eating in the restaurant / bar, I had what I would consider the best hamburger ever.
Nice hotel very near the airport was a good choice.
for Everyoneby A verified travelerfrom California
Nice hotel close to BWI airport.Posted Nov 10, 2014
Pros: Friendly staff and comfy bed!
Only complaint was the girl at check in said breakfast was included but when my daughter went for breakfast she was charged $17!
by A verified travelerfrom Vancouver, WA
Expected morePosted Oct 23, 2014
Pros: Food in the restaurant was very good despite the very slow service.
I thought the overall value for this hotel was sub-standard for the price - no coffee service in the lobby, the carpet in the room had sharp points poking through, service in the restaurant very slow (looked like the operation was short-staffed).
for Everyoneby A verified travelerfrom VA
BWI SheratonPosted Oct 14, 2014
Thought the hotel was beautiful! The staff was friendly and helpful. It was my first time staying at a hotel that charged $10 bucks for the wifi and $12 bucks for breakfast. Thought it was a bit ridiculous so we went to a near by Cracker Barrel for breakfast and ate for about half the price.
for Everyoneby A verified travelerfrom md
near airport with shuttle.Posted Oct 12, 2014
nice hotel with reasonable price. shuttle communication was poor
for Familiesby A verified travelerfrom Blacksburg va.
hotel reviewPosted Sep 29, 2014
Pros: rooms nice,friendly staff
Cons: Maybe some coffee in the lobby in morning would be nice for on the go instead of in room.If they have disabled customers,pay special attention to need
Nice hotel.We needed wheel chair bathroom access.The bench did not fit in the bathtub.They relocated us to another room,but has no built in bench,which means not stable seating for the disabled person.We had no fridge so,had to ask for one.Its more up scale than the holiday express but,the holiday express really had everything we needed and gave special attention to wheel chair access,even location of room was good.At the Sheraton,room was way down end of hall.Breakfast 15 per person.At Holiday express,free and coffee and apples all day... If they could pay attention to wheel chair needs,that would be great. Other than that,nice hotel,nice rooms, nice stay,friendly helpful employees,and im sure you would enjoy your stay.
for Everyoneby A verified traveler
For workPosted Sep 28, 2014
Great room loved the desk, bed and bathroom I want to live there
Posted Aug 25, 2014 on Hotels.com
Recommendedby Stevefrom Miami
Sensible airport hotelPosted Aug 19, 2014 on Hotels.com
just easy and comfortable