Ratings based on 355 Verified Reviews
They paid and stayed. We double-checked.
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
It's a SheratonPosted Feb 27, 2014
Night stand power cord didn't work, shower clogged with hair, room key didn't work on day 2 and had to get reactivated. Oh, and no express checkout.
by football fan from boston
Good location but that is about itPosted Dec 24, 2013
Hotel had to turn the water off on the second morning of our stay. Notification was a piece of paper slid under our door the night before . When i called the manager the next morning he told me all guests were informed upon check in which i was not. Disappointed in the response by the manager and the manner the hotel notified guests.
for Everyoneby A verified traveler from Maryland
Nice hotel. Close to Inner Harbor.Posted Dec 9, 2013
Overall, good experience. We stayed here overnight for a work holiday party. The absolute BEST part of our stay was the bed!! So comfortable-I want one at home. We could also see the inner harbor from our window. It was so pretty at night! Now the reason I gave 3 stars...#1-took more than 30 minutes to check in. I booked through expedia but the hotel didn't have our registration. The staff at the front desk did their very best to help. #2-the walls were very thin. The person next door was talking loud on her phone & we could hear everything. We just turned our tv on. But that night after the party, she had people in her room & they were quite loud. It was well after midnight. I just wanted to enjoy that awesome bed!
Recommendedby Darryl from Baltimore
GreatPosted Dec 4, 2013 on Hotels.com
This hotel continues to come thru time and time again. Thank you !
for Everyoneby A verified traveler
Posted Nov 24, 2013
for Couplesby Peter & Joyce P from New Jersey
Very Nice Three Day VisitPosted Nov 17, 2013 on Hotels.com
Great stay in area close to all. Staff helpful in every way. Use of Club Room was a big plus. No end tables in room was only inconvenience but only a minor issue. Highly recommended and would return again.
for Couplesby Travelers from NJ
Great central locationPosted Nov 9, 2013 on Hotels.com
My wife and I spent an overnight getaway . We have stayed in six different Inner Harbor hotels for other past getaways and decided to try this Sheraton for the first time. Great location, well decorated, nice fitness center. Found hair in the tub on check in , had to call the front desk who sent the housekeeper immediately. Had the AC unit in the closet in the room which triggered on throughout the night and was fairly disturbing. Used my Ipad with the hotel's WiFi connection and was charged. Did not realize the WiFi was only free in the hotel lobby . Thought the the Front desk staff could have been more pleasant
Recommendedby DB from Hanover, PA
Great WeekendPosted Nov 5, 2013 on Hotels.com
The people were outgoing and friendly, the service was top notch and the harbor was about a 5 minute walk from the hotel. We will stay there again on our next trip to the Inner Harbor.
Recommendedby Betty from Nc
Great hotelPosted Nov 4, 2013 on Hotels.com
The hotel was clean service good,club room in 14th floor great Service in that room outstanding.
for Everyoneby Jess
great locationPosted Oct 31, 2013
Pros: Excellent location. We had a corner room that over looked the harbor which was fantastic. The hotel staff was helpful and attentive.
Cons: The sheets were stiff and not all that comfortable
Location: walking distance to the harbor, aquarium, camden yards and multiple other places