Ratings based on 177 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
for Couplesby A verified travelerfrom North Carolina
Nice hotel close to casino and airportPosted Nov 13, 2014
Pros: Room was nice size. Bar sink, microwave, small fridge was a plus. Good continental breakfast.
Cons: Light over bar sink not positioned correctly. Double toilet paper holder was not a good idea.
Location: Close to casino and Arundel Mills but not walkable.
Very good experience. Arrived late and room was held. Good security. Checkout was noon which gave us a little longer to relax and plan our day.
for Everyoneby A verified travelerfrom dallas
Nice hotel close to BWIPosted Oct 14, 2014
Great hotel! What? Great hotel is not enough? C'mon! There! I added more. You should be glad I am doing a review.
for Familiesby Karenfrom Syracuse ny
Good location to Baltimore's Inner Harvor but BUSYPosted Aug 27, 2014 on Hotels.com
Arundel Mills mall and surrounding restaurants and stores are crazy busy! Really hard to find parking. Would stay again though. Baltimore inner harbor is beautiful.
for Business Travelersby Gregg F.from Chicago, IL
Nice stayPosted Aug 25, 2014 on Hotels.com
My night at the SpringHill Suites was very good and breakfast the next day was also very good. Unfortunately, there was a problem with the toilet. this did not seriously affect my stay, but was an inconvenience.
for Everyoneby A verified traveler
Nice right across the street from the mall.Posted Aug 18, 2014
Excellent hotel. Great breakfast. Close to mall and other stores and restaurants.
for Getaway With Friendsby A verified traveler
Posted Aug 7, 2014 on Hotels.com
Recommendedby Glenn Richeyfrom Ferndale WA.
Posted Jul 26, 2014 on Hotels.com
We really liked our stay at this hotel!!
for Business Travelersby Dianafrom NYC
Great stay!!!!!Posted Jul 16, 2014 on Hotels.com
Great place to stay! i really enjoyed the room and the pool. the shopping center is literally less than five minutes away and they have a shuttle so it was convenient for me and my twins while my husband was at his business meetings. the staff was very nice. The breakfast was ok it was great for me since I'm on a diet but it could be better. i traveled with my 6month old twins and they were very accommodating. the location was great, it was safe and i enjoyed my stay. i would recommend this hotel to my friends if they were visiting the maryland area.
for Everyoneby A verified traveler
Nice hotel and staffPosted Jul 15, 2014
Pros: The complementary breakfast was very good.
The refrigerator didn't work. We had an unpleasant incident with the guests in the room next to ours. They came very late at night and proceeded to party with loud music, very loud talking and pot smoking. It took 2 calls to the manager after which the guest and her companions were removed from the hotel by the authorities. All of this went on from about 12:30am till about 3:00 am. The staff did a good job in handling the situation but I would have been much happier if it had not happened.
Comment from Hotel Management
Jul 22, 2014
Hello there, Thank you so much for reviewing your stay with us! I'm so sorry you had some trouble during your visit . I apologize for the refrigerator not working and for the guests that disturbed you. I'm happy to hear the staff on duty was able to resolve the issue for you. I truly appreciate your understanding in regards to this matter and appreciate you bringing it to my attention. Thank you for your time, Karen Inferrere
Recommendedby A verified traveler
Great OverallPosted Jul 11, 2014 on Hotels.com
The hotel was great. The only reason I didn't give it 5 stars is that there is no shuttle and we thought there would be a shuttle to the casino. The breakfast is EXCELLENT! Great food and plenty variety. The rooms as nice with a little living room suite and microwave/fridge to bring back left overs. the pool is little small, but it was still nice. The staff were very friendly and helpful. Good choice for us!!