Ratings based on 253 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Pittsburgh
Family weekend time togetherPosted Aug 31, 2014
Wanted to see Baltimore... inner harbor and be close to DC
by A verified traveler from PA
Hotel close to attractions however...Posted Aug 26, 2014
Pros: I liked the location of this hotel.
Cons: Hoping that parking and staff services could be improved.
Location: Convenient to many attractions
Hotel location is great - close to many attractions. Hotel as a place is ok - decent, clean, comfortable room, however the staff and operation - not so pleasing. My family had an overnight stay at this hotel. Understood that check-in time is 4PM so on the First day we went to the National Aquarium before the check-in time. We arrived at the hotel exactly at 4PM however we only got accommodated after waiting for more than 30 minutes! Not so good if you have a restless toddler with you around. This is because there is only one staff working at the concierge answering phone calls and accommodating all the customers who are checking-in. When we asked where is the manager who can help assist, the staff mentioned that the manager is at the other hotel, whom also managing 2 other hotels. How can this happen, no manager on site ? Also, there is valet parking that you have to pay for $32/per day which you have to wait again because there seems to be only 3 staff who are parking all the cars. Second day, there are already 2 staff at the concierge. My family checkout and the staff accommodating us said that we're good to go. Checkout seems to be pretty quick, however we're disappointed when we waited again for almost 20 minutes for the car, not to mention that before valet can hand over your car key you need to go again to the concierge to verify which you have to wait for another 5 minutes or so...
for Everyoneby A verified traveler from New Jersey
Great location. Pleasant.Posted Aug 19, 2014
Pros: Location. Clean, fresh room. Good breakfast options.
Cons: Reduce the overnight parking rate.
Location: Sights, dining, and shopping within walking distance.
Hotel is only three blocks from Inner Harbor, well within comfortable walking distance to the sights, shopping , and dining. Very friendly and helpful staff. Fee for valet parking is an unpleasant, but unavoidable, expense.
for Everyoneby A verified traveler from Lorton, VA
Outstanding Hotel and great locationPosted Aug 18, 2014
Wonderful hotel and a fantastic location if you are visiting the Inner Harbor. From the front desk to the employees that stocked the breakfast buffet everyone was pleasant and had a smile on their faces. Valet service for parking was very easy and they had the car ready when I was checking out. I highly recommend this hotel. It use to be an old bank and it has some very nice architectural designs.
for Everyoneby A verified traveler from s
Great stayPosted Aug 17, 2014
Hotel staff was great ! Good complementary breakfast!
for Everyoneby A verified traveler
Great experiencePosted Aug 16, 2014
I rented a room for my friends and I to attend a concert and stay over night . Soon arrival the staff was so nice. They helped me find on street parking right infront of the hotel which I only had to pay for one hour. The front desk staff was so nice and even gave me free drink coupons for the concert venue. After the concert a friend needed a cab from Baltimore to BWI and the front desk staff called someone right away! I totally recommend staying here !
for Familiesby A verified traveler from Boston
Nice Inner Harbor Area LocationPosted Aug 4, 2014
This is a decent hotel in a downtown area near the Inner Harbor area. King room was clean and spacious. Staff was very friendly. Nice breakfast bar and plenty of room to accommodate the guests. I was also able to walk to Oriole Park from here (about a mile).
for Everyoneby A verified traveler from Clifton Parj
This hotel is convenient to many attractions.Posted Aug 3, 2014
We chose this hotel so we could walk to the Inner Harbor and to the Orioles games. It was perfect. The breakfast was better than most. The employees were professional and happy.
for Familiesby A verified traveler from NJ
Nice Comfy Hotel!Posted Jul 27, 2014
Pros: Everything was great!
Cons: I wish they had a pool however based on the city like theme its okay.
Location: Great location close to the main city with all different events. The harbor was near with lots of things to do like day cruises to paddle boats, shops
This was a great experience. The staff was friendly and welcoming. The room was comfortable and Hot breakfast was great and comfortable seating. I would recommend their valet parking for $32 per day/24 hour access which was convenient and a value comparing to other decks close by. It was also a great location close to the harbor and other things. I love the suites because they are larger and comfy with more space etc. I wish I stayed longer.
for Everyoneby A verified traveler from Nova Scotia Canada
Girls getawayPosted Jul 22, 2014
Hotel was close to everything we wanted to do and staff was very friendly. Shout out to Antonio and Gary :)