Ratings based on 266 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler from w

Near inner harbor

Posted Oct 14, 2014
Staff were very pleasant Hotel is rough around the edges. Very utilitarian Breakfast was plastic and styrofoam from a warming dish Seems high priced for the quality
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 13, 2014
It was very close to the Harbor and the staff were super friendly.
5 out of 5
Recommended
for Everyone
by A verified traveler from York, PA

Excellent location

Posted Oct 6, 2014
Pros: Location
Location: Inner Harbor shopping, restaurants, harbor cruises, Aquarium
Lovely vacation stay. Close walk to everything at Inner Harbor. Staff was happy and helpful. Room was excellent. Small snack bar in hotel lobby and hot breakfast was very convenient. Would definitely stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveler

One day visit to go to a baseball game.

Posted Oct 5, 2014
Pros: We felt like it was a home type of atmosphere.
Cons: I am sure there are somethings, but not that I recall.
Location: We were within walking distance to the Inner Harbor and Camden Yards. Cab ride to BWI took 14 minutes.
We were treated nicely by the staff. The hotel kept an older look, but was updated in many respects.
5 out of 5
Recommended
for Everyone
by A verified traveler from Pittsburgh

Family weekend time together

Posted Aug 31, 2014
Wanted to see Baltimore... inner harbor and be close to DC
3 out of 5
by A verified traveler from PA

Hotel close to attractions however...

Posted Aug 26, 2014
Pros: I liked the location of this hotel.
Cons: Hoping that parking and staff services could be improved.
Location: Convenient to many attractions
Hotel location is great - close to many attractions. Hotel as a place is ok - decent, clean, comfortable room, however the staff and operation - not so pleasing. My family had an overnight stay at this hotel. Understood that check-in time is 4PM so on the First day we went to the National Aquarium before the check-in time. We arrived at the hotel exactly at 4PM however we only got accommodated after waiting for more than 30 minutes! Not so good if you have a restless toddler with you around. This is because there is only one staff working at the concierge answering phone calls and accommodating all the customers who are checking-in. When we asked where is the manager who can help assist, the staff mentioned that the manager is at the other hotel, whom also managing 2 other hotels. How can this happen, no manager on site ? Also, there is valet parking that you have to pay for $32/per day which you have to wait again because there seems to be only 3 staff who are parking all the cars. Second day, there are already 2 staff at the concierge. My family checkout and the staff accommodating us said that we're good to go. Checkout seems to be pretty quick, however we're disappointed when we waited again for almost 20 minutes for the car, not to mention that before valet can hand over your car key you need to go again to the concierge to verify which you have to wait for another 5 minutes or so...
4 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey

Great location. Pleasant.

Posted Aug 19, 2014
Pros: Location. Clean, fresh room. Good breakfast options.
Cons: Reduce the overnight parking rate.
Location: Sights, dining, and shopping within walking distance.
Hotel is only three blocks from Inner Harbor, well within comfortable walking distance to the sights, shopping , and dining. Very friendly and helpful staff. Fee for valet parking is an unpleasant, but unavoidable, expense.
5 out of 5
Recommended
for Everyone
by A verified traveler from Lorton, VA

Outstanding Hotel and great location

Posted Aug 18, 2014
Wonderful hotel and a fantastic location if you are visiting the Inner Harbor. From the front desk to the employees that stocked the breakfast buffet everyone was pleasant and had a smile on their faces. Valet service for parking was very easy and they had the car ready when I was checking out. I highly recommend this hotel. It use to be an old bank and it has some very nice architectural designs.
4 out of 5
Recommended
for Everyone
by A verified traveler from s

Great stay

Posted Aug 17, 2014
Hotel staff was great ! Good complementary breakfast!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great experience

Posted Aug 16, 2014
I rented a room for my friends and I to attend a concert and stay over night . Soon arrival the staff was so nice. They helped me find on street parking right infront of the hotel which I only had to pay for one hour. The front desk staff was so nice and even gave me free drink coupons for the concert venue. After the concert a friend needed a cab from Baltimore to BWI and the front desk staff called someone right away! I totally recommend staying here !